We use Fortinet FortiNAC for network access and identity protection.
Technical Manager at OPTIMIZED SOLUTION COLTD
Provides efficient identity protection features and good stability
Pros and Cons
- "The product's most valuable feature is its ability to protect devices connected to network service."
- "The product could be more user-friendly in terms of GUI."
What is our primary use case?
What is most valuable?
The product's most valuable feature is its ability to protect devices connected to network service.
What needs improvement?
The product could be more user-friendly in terms of GUI than HPE. The configuration needs improvement as well.
For how long have I used the solution?
We have been using Fortinet FortiNAC for two years.
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Fortinet FortiNAC
October 2025

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What do I think about the stability of the solution?
It is a stable platform. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. We have 100 users for it.
How are customer service and support?
The product’s technical support services are good. Although sometimes, they respond slowly.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate Fortinet FortiNAC’s initial setup process a seven out of ten. It takes two days to complete. The deployment process involves configuring the network access policies within the Azure environment.
What's my experience with pricing, setup cost, and licensing?
It is a reasonable product.
What other advice do I have?
It is a good product considering network security. It supports multiple devices and is easy to use. I can repair the box quickly in case of some failure. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.

Network consultant at Juniper Solutions Ltd
Provides efficient network protection and has good scalability
Pros and Cons
- "It is a good product."
- "Its technical support needs improvement."
What is our primary use case?
We use the solution as a firewall to protect the network.
What needs improvement?
The solution's technical support needs improvement.
For how long have I used the solution?
We have been using the solution for two or three years.
What do I think about the scalability of the solution?
It is a scalable solution. Our organization has more than 200 users and plans to increase its usage.
How are customer service and support?
The solution's technical support could be better.
Which solution did I use previously and why did I switch?
I have used Sophos, CyberArk, and Palo Alto solutions earlier.
How was the initial setup?
We require two executives for the deployment and maintenance of the solution.
What was our ROI?
The solution generates a return on investment for us.
What other advice do I have?
I rate the solution a nine out of ten. It is a good product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiNAC
October 2025

Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,089 professionals have used our research since 2012.
Telecommunications Engineer at TZ Telecom Ltd.
A one-time product solution for a customer that’s a good system with good features, but the interface could be better
Pros and Cons
- "The features are more expandable."
- "The interface works fine, but it could be better."
What is our primary use case?
The customer required centralizing control to control access, detection, and network control. He requested processing a simple management point, the access, the devices, and distribution, and wanted to manage all the customer devices. He had a history of working with FortiNAC devices and wanted us to do the same. So I installed the product to understand it.
What is most valuable?
The features are more expandable.
What needs improvement?
The interface works fine, but it could be better.
For how long have I used the solution?
It was for a one-time product solution for a customer for about one year, and I'm still maintaining it. So far, we've had one client for it.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
We never had to use customer service or support, so it expired.
How would you rate customer service and support?
Neutral
How was the initial setup?
It was easy to set up the product.
What other advice do I have?
I would rate this solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
CEO at Physnetwork
Beneficial access control, highly secure, and useful artificial intelligence
Pros and Cons
- "The most valuable features of Fortinet FortiNAC are access control, automation, artificial intelligence, analysis, and security, and it is a unified solution. You can combine a lot of features within the solution."
- "The automation in Fortinet FortiNAC could improve."
What is our primary use case?
I have used Fortinet FortiNAC in medium-sized banks, offices, campuses, and distribution networks for control.
What is most valuable?
The most valuable features of Fortinet FortiNAC are access control, automation, artificial intelligence, analysis, and security, and it is a unified solution. You can combine a lot of features within the solution.
What needs improvement?
The automation in Fortinet FortiNAC could improve.
For how long have I used the solution?
I have been using Fortinet FortiNAC for approximately five years.
What do I think about the stability of the solution?
Fortinet FortiNAC has been good.
What do I think about the scalability of the solution?
The scalability we receive from Fortinet FortiNAC is enough for us.
How are customer service and support?
We have not had any complaints about the technical support from Fortinet FortiNAC.
How was the initial setup?
The initial setup of Fortinet FortiNAC is usually complicated, and you have to understand the installation well.
What's my experience with pricing, setup cost, and licensing?
For the projects that we do the Fortinet FortiNAC is affordable.
What other advice do I have?
I would recommend this solution to others, it is very good. They are a world leader in security and they have the best combination of network access.
I rate Fortinet FortiNAC a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at TCG Digital Solutions Private Limited
Easy to configure and connect to a VPN; we have some stability issues
Pros and Cons
- "It's easy to connect to a VPN without any hassles."
- "We have some stability issues with the solution, the network drops out too often."
What is our primary use case?
We use the solution for VPN. I'm a product manager and we are customers of Fortinet.
What is most valuable?
I like that it's easy to connect to a VPN without having any hassles and that you can get fast access to the information you need as a result. The solution is very easy to configure.
What needs improvement?
We have some stability issues with the solution, the network drops out too often. We started using AWS and the line drops out less frequently than when we use Fortinet.
For how long have I used the solution?
I've been using this solution for four years.
How was the initial setup?
The initial setup is straightforward. The company provided all the information we needed to implement FortiNAC and that made deployment very easy.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Engineer at a tech services company with 201-500 employees
Orchestrates automatic responses to a wide range of networking events
Pros and Cons
- "Fortinet FortiNAC is both scalable and stable."
- "The GUI is a little bit strange — different than other Fortinet products."
What is our primary use case?
Our customers use it for micro-segmentation in the network and authentication.
We typically install this solution for medium-sized companies.
What is most valuable?
It expands authentication. It's incredibly good with profiling and onboarding methods.
What needs improvement?
Overall, it's a great product. The GUI is a little bit strange — different than other Fortinet products. It could be more user-friendly.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the scalability of the solution?
Fortinet FortiNAC is both scalable and stable.
How are customer service and technical support?
Their technical support is very good. I am satisfied.
How was the initial setup?
It depends on the client and infrastructure, but it's very well documented. FortiNAC has a huge documentation library with a really good deployment and installation guide.
Deployment time depends on the size and infrastructure of the company.
What about the implementation team?
I handle the implementation for our customers but I rarely perform maintenance.
What's my experience with pricing, setup cost, and licensing?
I believe there are three types of licenses based on three uses: visibility, control, and response — if I remember correctly.
What other advice do I have?
Be sure to carefully read over the documentation pack because it's really great — I Absolutely love it.
On a scale from one to ten, I would give this solution a rating of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Presales Engineer at a tech services company with 11-50 employees
Easy to deploy and use with good reporting, but technical support needs to be improved
Pros and Cons
- "The most valuable features are the ease of deployment and ease of use."
- "This solution could be more agile."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients.
What is most valuable?
The most valuable features are the ease of deployment and ease of use.
The reporting is good.
What needs improvement?
This solution could be more agile.
The technical support is in need of improvement.
For how long have I used the solution?
I have between six and eight months of experience with FortiNAC.
What do I think about the stability of the solution?
FortiNAC is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution and most of our customers are enterprise-level organizations. The majority and financial institutions and government bodies.
How are customer service and technical support?
I feel that technical support can be improved.
How was the initial setup?
The complexity of the installation and the length of time for deployment depends on the client's requirements, as well as their level of involvement.
What's my experience with pricing, setup cost, and licensing?
The pricing is similar to that of other solutions.
What other advice do I have?
My advice for anybody who is considering this product is to first do a proof of concept. Everybody has different requirements and it is best to ensure that FortiNAC meets your needs before implementing it.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Asst. Network Security Engineer at a tech services company with 11-50 employees
Good usability and security, but technical support needs to be faster
Pros and Cons
- "The most valuable features are usability and security."
- "The response and resolution time for technical support issues need to be improved."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients.
My role is security and I deal with products to protect data centers. FortiNAC makes up part of the security solution in a data center.
What is most valuable?
The most valuable features are usability and security.
What needs improvement?
The response and resolution time for technical support issues need to be improved. Support overall needs to be a little faster.
For how long have I used the solution?
I have two years of experience with FortiNAC.
What do I think about the stability of the solution?
FortiNAC is a stable product.
What do I think about the scalability of the solution?
Scalability depends on licensing. Our customers vary in size from small and medium-sized businesses to enterprise-level organizations.
How are customer service and technical support?
The technical support is in need of improvement because sometimes it takes too long to resolve issues.
Which solution did I use previously and why did I switch?
I have worked with other similar solutions including Cisco ISE. I find that many of the SMBs and Enterprise-level customers choose Cisco instead.
How was the initial setup?
The installation is pretty simple. The length of time for deployment depends on the planning and what is in the environment. It will normally take about a day.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

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Updated: October 2025
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