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Manager at InterLAN
Real User
Top 5
Offers network visibility and helps to avoid stranger devices getting into the LAN or Wi-Fi
Pros and Cons
  • "The tool provides us with a list of devices that tries to connect to our network. It offers us a lot of network visibility."
  • "The solution's licensing price should be improved."

What is our primary use case?

We use the tool to ensure that we have network access. It also helps us avoid stranger devices getting into the LAN or Wi-Fi. 

How has it helped my organization?

The tool provides us with a list of devices that tries to connect to our network. It offers us a lot of network visibility.

What needs improvement?

The solution's licensing price should be improved. 

For how long have I used the solution?

I have been using the product for three years. 

Buyer's Guide
Fortinet FortiNAC
April 2025
Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?

I would rate Fortinet FortiNAC's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a ten out of ten. 

How was the initial setup?

Fortinet FortiNAC's setup is straightforward. 

What was our ROI?

We have seen ROI with the tool's use and it is high. 

What other advice do I have?

I would rate the product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Network consultant at Juniper Solutions Ltd
Real User
Top 5
Provides efficient network protection and has good scalability
Pros and Cons
  • "It is a good product."
  • "Its technical support needs improvement."

What is our primary use case?

We use the solution as a firewall to protect the network.

What needs improvement?

The solution's technical support needs improvement.

For how long have I used the solution?

We have been using the solution for two or three years.

What do I think about the scalability of the solution?

It is a scalable solution. Our organization has more than 200 users and plans to increase its usage.

How are customer service and support?

The solution's technical support could be better.

Which solution did I use previously and why did I switch?

I have used Sophos, CyberArk, and Palo Alto solutions earlier.

How was the initial setup?

We require two executives for the deployment and maintenance of the solution.

What was our ROI?

The solution generates a return on investment for us. 

What other advice do I have?

I rate the solution a nine out of ten. It is a good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiNAC
April 2025
Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,028 professionals have used our research since 2012.
Mouzong Francis - PeerSpot reviewer
Technical manager at SANCFIS FASO
Real User
Top 10
Easy to configure and provides good performance although the technical support is lacking
Pros and Cons
  • "Provides good performance, is easy to use and configure."
  • "Technical support could improve their response times."

What is our primary use case?

I use FortiNAC to limit access to our network; it's our firewall. We are customers of Fortinet and I'm a technical manager. 

What is most valuable?

The solution provides good performance, is easy to use and easy to configure.

What needs improvement?

The technical support could improve; the response time is quite slow. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable, we have 100 users. 

How are customer service and support?

Customer support could be improved as their response times can be quite slow. 

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

We pay an annual licensing fee; this is quite an expensive solution. 

What other advice do I have?

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Boller -Anyiine - PeerSpot reviewer
Security Solutions Architect at a manufacturing company with 1,001-5,000 employees
Real User
Give you visibility over the IoT devices on the network, and can control as many users as you want, but reporting can use improvement
Pros and Cons
  • "The most valuable feature of the solution is having visibility over the IoT devices on the network."
  • "The reporting can also use improvement."

What is our primary use case?

The primary use case is for the visibility of the entire network architecture. It provides visibility to the switches, and routers to see the domain users, contractors, and guest users. It provides network access control, to be able to tell what endpoints are running on the machine, and what windows updates are on the machine. It is also used for cyber threat control.

What is most valuable?

The most valuable feature of the solution is having visibility over the IoT devices on the network. It allows the organization to see all the machines on the network, who is accessing what at which time, and what they are doing.

What needs improvement?

When you compare the solution to other NAC solutions like ISE and Portnox, you realize that it is not able to work as a single sign-on device. You need to use it with FortiAuthenticator. If you want to use certificate management, and two-factor authentication, you have to buy a FortiAnalyzer, which is different from ISE. I would like to see these features included with the solution.

The reporting can also use improvement. 

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The latest version of the solution is stable.

What do I think about the scalability of the solution?

The scalability is good. You can control as many users as you want.

How are customer service and support?

The support is useful. They are usually able to log on and resolve the issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward on VMware, but it gets complex if you try to set up for example on Hypervisor. You need to have advanced knowledge to have a successful setup.

What about the implementation team?

We implement the solution for other clients.

What other advice do I have?

I rate the solution a seven out of ten.

If the deployment is strictly on a wired network it takes about a week however, if it is primarily on a wireless network it can take about three weeks.

Maintaining the solution is easy. The only area that may require additional support is if there is a large number of new guest users on the network. That requires admin approval for each user individually and takes time.

I would say it is a good solution, especially if you have IOT onboarding with a sponsor. You will be able to manage your users in a seamless way.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Sr. Network Architect at a manufacturing company with 10,001+ employees
Reseller
Has a good interface that is easy to use and has good features
Pros and Cons
  • "The interface is good and simple to use."
  • "The course content could be improved, it's not that simple to work through."

What is our primary use case?

I'm a senior network architect and our company is a reseller of FortiNAC. This is a new product for me and we'll be starting implementation shortly. We've been testing the product and I'm just finishing the course. I'll be implementing for our client which is a medium-size company.

What is most valuable?

The interface is good and simple to use. Some of the ideas presented on the online course could be clearer, like policy creation. But the interface and other features are very good. 

What needs improvement?

I think that the course content could be improved, it's not that simple to work through. I'm an expert on Cisco ISE. And also I have CCIE on Cisco. I made a comparison between Cisco ISE and FortiNAC. Cisco ISE has full integration but FortiNAC doesn't.

For how long have I used the solution?

I've been using FortiNAC for just one month.

What do I think about the stability of the solution?

I'll have a better idea next week about the stability, once it's been tested in the production environment.

How are customer service and technical support?

The communication with customer support is fine from an administration perspective. But it's lacking documentation on the concept of how the technology works. There are no documents in the FortiNAC library relating to network function. 

What other advice do I have?

I would rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Omar Urquijo - PeerSpot reviewer
Security, infrastructure and networking engineer at Abetelnet Solutions
Real User
Top 5
Has security features and supports compliance with regulations
Pros and Cons
  • "The most valuable aspect of this product is its security features. Many customers prefer cheaper devices, but those often lack adequate security measures. It also supports compliance with industry regulations."
  • "Fortinet FortiNAC's price is expensive compared to other products."

What is our primary use case?

We use the tool to connect different networks, like connecting one side to another. Additionally, we deploy some policies to allow certain users within the network environment.

What is most valuable?

The most valuable aspect of this product is its security features. Many customers prefer cheaper devices, but those often lack adequate security measures. It also supports compliance with industry regulations. 

What needs improvement?

Fortinet FortiNAC's price is expensive compared to other products. 

For how long have I used the solution?

I have been using the solution for three to four years. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten.

What do I think about the scalability of the solution?

Fortinet FortiNAC's scalability is good. 

How are customer service and support?

I haven't used the tool's support yet.

Which solution did I use previously and why did I switch?

The tool's main difference from other products is security, ease of access, and integration with other devices.

How was the initial setup?

The initial setup is not complex—it's quite straightforward. However, the complexity of the environment can vary depending on the customer's requirements.

It could be difficult, depending on the environment. Sometimes, we need integration with other devices, which adds complexity. It's particularly challenging when integrating with older vendors, as their installation processes are often more complex.

I rate it a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate Fortinet FortiNAC's pricing an eight out of ten. 

What other advice do I have?

I rate the overall solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
ITAndOpe6381 - PeerSpot reviewer
IT and Operations Manager at a financial services firm with 51-200 employees
Real User
The stability is relatively poor, as it has taken us roughly 12 months to get the network access control to be functional
Pros and Cons
  • "When it works, it's great. It keeps things off the network which are supposed to be off the network."
  • "The technical support is bad. We've had to escalate to Tier 2 and Tier 3. My customer relationship manager on the other side of this has stopped returning phone calls and emails, because there has been such a constant back and forth."

What is our primary use case?

The primary use case is that we are using it as a network access control (NAC), preventing external devices from plugging into the network or foreign computers from joining the network.

We are using the latest version.

How has it helped my organization?

When it works, it's great. It keeps things off the network which are supposed to be off the network.

What is most valuable?

When it works, doing what it's supposed to.

What needs improvement?

Not using a Java front-end would be fantastic. It takes forever to load the system up and get in there to configure everything. It is too slow to do anything at all.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is relatively poor, as it has taken us roughly 12 months to get the network access control to be functional. It took us six months to get the USB lockdown to work appropriately. It still false flags mice, etc. On top of it, it broke once we finally got the network access control working. It literally took us 12 months for people to be blocked on an Ethernet connection, and it takes about 90 seconds to knock them off. Even then, it's only 50/50. We have escalated this every week for 12 months, and I'm not sure we'll be renewing this contract.

How are customer service and technical support?

The technical support is bad. We've had to escalate to Tier 2 and Tier 3. My customer relationship manager on the other side of this has stopped returning phone calls and emails, because there has been such a constant back and forth.

Which solution did I use previously and why did I switch?

We didn't have something prior. We had someone do a security audit on us, and they made some recommendations of things that we were missing. We contacted a managed service provider to recommend things to fix these issues, and this was one of those things. We went with what the managed service provider recommended as a solution along with having a short timeframe.

How was the initial setup?

The initial setup was highly complex. Every time you get one piece to work, everything else breaks. We have not been able to get a full solution in place.

What about the implementation team?

We used a managed service provider to help get everything up and running.

The process was frustrating. The managed a lot of our network as is, and they've done several of these setups. They moved from the previous version to the newest version, and they have even stopped recommending it as a solution because they don't want to do this again with another customer.

What other advice do I have?

Look into the complexity of using tools. Anything that is difficult to manage will probably be painful to maintain.

We have a very aggressive roadmap with a fairly mature security posture. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tecnical manager at Watronix Information Technology Ltd
Real User
Top 5Leaderboard
Adds an extra layer of security, and is user-friendly, but the device compatibility can be improved
Pros and Cons
  • "The ease of deployment is valuable."
  • "Fortinet FortiNAC's device compatibility could be improved, particularly for VoIP devices."

What is our primary use case?

We use Fortinet FortiNAC to control user access and enforce system policies.

How has it helped my organization?

Fortinet FortiNAC helps add an extra layer of security.

What is most valuable?

The ease of deployment is valuable.

What needs improvement?

Fortinet FortiNAC's device compatibility could be improved, particularly for VoIP devices.

For how long have I used the solution?

I have been using Fortinet FortiNAC for two years.

What do I think about the stability of the solution?

We have experienced stability issues, particularly with the latest firmware versions. The extended development cycle for these updates makes us hesitant to adopt new products immediately upon their release.

I would rate the stability of Fortinet FortiNAC a seven out of ten.

What do I think about the scalability of the solution?

Fortinet FortiNAC is scalable.

How are customer service and support?

When I compare the support of Fortinet to Cisco, I find it to be good but not as good as Cisco's.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Cisco ISE and switched to Fortinet FortiNAC because the users found it more user-friendly and it was cheaper.

How was the initial setup?

The deployment is straightforward and takes around 60 days to complete.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiNAC is reasonably priced.

What other advice do I have?

I would rate Fortinet FortiNAC a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros sharing their opinions.