Fortinet FortiNAC Reviews

We use Fortinet FortiNAC for visibility and control.

The Fortinet FortiNAC device visibility feature helps prevent unauthorized devices from being plugged into our network, even if physically brought onto the premises.

Fortinet FortiNAC's policy enforcement is a valuable asset in our network architecture. It empowers us to manage and control all devices accessing our network. Even if our Wi-Fi password is compromised, unauthorized users remain restricted from accessing sensitive information.

The most valuable aspect of Fortinet FortiNAC is the control it offers. Deploying the solution allows us to enforce our network access policy, ensuring outsiders cannot access our internal network without requesting and receiving proper authorization. This system effectively flags unauthorized attempts and directs guests to a dedicated guest network, preventing them from reaching sensitive production resources.

The training documentation needs to be more transparent. 

I have been using Fortinet FortiNAC for one year.

Fortinet FortiNAC is a stable solution. 

Fortinet FortiNAC is scalable with no limitations.

The technical support team is responsive and offers both phone and email support options. However, we typically find email to be the most efficient communication channel.

Positive

The initial setup is not easy. 

The product itself is inexpensive, but the licensing is expensive.

I would rate Fortinet FortiNAC nine out of ten. The high cost of the license reduces my rating from a perfect ten.

Fortinet FortiNAC offers comprehensive control and visibility of our network, providing detailed information about all connected devices and users, ensuring peace of mind.

It is mainly used by clients in the healthcare sector. In certain instances, the solution is implemented to address specific scenarios involving the deployment of devices within the IT infrastructure.

Our users seek control and validation for devices connecting to their location. They require information about the specific devices connecting to the network, and they want to be notified when certain triggers occur. Additionally, they emphasize the importance of having security features implemented on their end to ensure a robust overall security posture.

Our clients aim to streamline their environment by opting for a unified brand provider, ensuring synchronization and compatibility within the entire system.

Our users have been asking for simpler documentation and training materials to facilitate the deployment process. I would suggest focusing on enhancing essential features, as our customers typically need to implement basic scenarios rather than advanced functionalities.

I have been working with it for approximately five months.

It provides excellent stability capabilities. I would rate it eight out of ten.

We are very satisfied with the level of scalability provided. I would rate it eight out of ten. In Taiwan, our clientele primarily consists of small to medium-sized enterprises, with a limited presence among larger companies. On a global scale, our customer base is predominantly composed of medium-sized organizations.

I would rate its customer service and support eight out of ten.

Positive

While we are familiar with the product and find it straightforward to deploy from our perspective, our clients may find it challenging. Therefore, we believe it's essential to offer the simplest implementation methods and documentation to assist them effectively.

Typically, we can complete a project in one to two days. However, there are instances where we assist our partners, who may require additional time, such as when applying a solution or utilizing a specific tool. The duration of the deployment largely depends on meeting the unique requirements of each customer.

The price is fair and reasonable for our clients.

I would recommend this solution primarily because, in the majority of cases, we have observed significant improvements in the security posture of our original customers and enterprise users. It effectively addresses issues arising from endpoint connections to the network, contributing to an enhanced overall security solution for our clients. I would rate it nine out of ten.

We use this solution for network access control to ensure that access into our environment, especially our endpoints, is controlled. We have 23 sites in different geographic locations, so we want to make sure that a person can't just sneak into a branch, plug in a device, and connect to the network.

We also want to reduce the risk of connecting endpoints that have vulnerabilities, for an added layer of protection. If you're missing patches of security, you basically have no firewall because those are potential entry points for attackers. We want to control and manage them from a central point so that, if there are any potentially hazardous connections, we are able to block the user but also remediate in the case of Microsoft updates or if updates are missing on their PC.

It's a very good solution and one thing I have noted is its simplicity and the ease of the set-up process. Of course, we worked with experts from Fortinet who helped us set it up, but if you look at how easy it is to follow the instructions, like the simplicity of the UI, it's like a daily language. If I want to block an access and I think it should flow a certain way, I can do it that way easily. In other solutions, like maybe Cisco ISE for example, I think you need to be a bit more technical to really understand what you are doing.

I hope that Fortinet can add a feature with a remediation mechanism when you find a broken piece so that you can click on something and download the needed update or resolve the firewall issue more easily. Currently, we have to use an external remediation server to download updates. For example, the Kaspersky antivirus was originally built just for threat detection and prevention. Still, they've gone to another level where the solution can point to a vulnerability, and you can click a button to remediate it, and the solution goes and pulls the download and fixes it.

I have been using this solution for three to four months.

So far, from what I have seen, it is a stable solution.

The solution is scalable. When we expand our network, we expand the solution.

Their remote support is great. Plus, there's the fact that they have 24/7 support services, so if we need anything, we're able to get the support that we need.

The initial setup was okay because we had help from the Fortinet experts. It was a new application for us, so obviously, there was lots of learning involved. However, we were able to explain what things needed to happen, and they were able to actually show us, "Okay. That one, we do like this. This one, we can do like that." Also, we had some additional things that weren't included in our environment, and the support engineers were able to provide those solutions for us. We continue to buy more solutions from them that work with what we have procured already, including firewalls, radio servers, and a variety of plug-ins.

We had help from the Fortinet team and we deployed in about two to four weeks. We had a time zone issue because I'm located in Zambia and we needed to be available on this side for them to set up the solution, so we set up Teams meetings to work together online. Also, they offered training to us so that we could get certified to manage the product ourselves.

It's a pricey solution. I don't know if it's maybe because the local partner overcharges me, but when I was researching other solutions, Cisco ISE is cheaper. My current license is about $60,000 to $70,000 thousand, while the equivalent through Cisco would be around $15,000.

It is a brilliant solution. My advice to those looking into the product would be to ensure that you get trained on how to use the solution so that you can fully appreciate and understand how to effectively implement and manage it. Then, secondly, you should do your research on the price. I don't know what the pricing is like from Fortinet, but we are not allowed to deal directly with them so we had to go through a distributor, which increased the price. Sometimes, if there is only one distributor in an area, you can get exploited.

On the technical side, I would rate this solution as a ten out of ten, but I'm not happy with the price, so as a whole, I would rate it as an eight out of ten.

We are primarily using Fortinet FortiNAC for network security, and it is used by more than fifty end-users in our organization.

Fortinet helps reduce after-sales support needs because the failure rates are very low. This leads to better efficiency as ninety percent of our technology is up and running without any issues.

The solution offers good features like IPS and DLP. These are effective in improving network security.

Support requires improvement as it has declined over time. There are also issues with pricing, as costs are being increased. Moreover, there are problems with the GUI when doing subnetting of IP addresses, and the spam filtering is not effective.

I have been working with Fortinet for more than 18 years.

The product is very stable. My rating for stability is nine out of ten.

After about four years, a hardware upgrade to a higher device model is required. My scalability rating is eight.

The first-level support is not up to the mark. The response time has increased, and the lower tiers sometimes have difficulty understanding our issues.

Neutral

The initial setup with basic features takes a few hours. However, a full setup, including security, can take almost a day.

We have a team for implementation. I am the CTO and am involved in designing and handling security aspects.

The solution provides a financial benefit as the support required after sales is minimal.

While not extremely expensive, Fortinet's pricing is increasing, becoming less affordable over time.

We provide and work with multiple product lines, including security, backup, and DR solutions. We work across different product lines depending on client budget.

I would recommend FortiNAC to other users.

I'd rate the solution nine out of ten.

The primary use case for this solution is to enhance network security within our organization. We utilize it in various environments, adapting to customer networks which sometimes require setting up power and routing due to multiple lines.

The solution has significantly reduced our operational costs related to network security and has streamlined network security management.

The most valuable features include DNS protection and web filtering, which are effective against hackers and ransomware. Although ransomware remains challenging to identify, these features enhance our overall security.

The product's pricing and configuration process needs improvement. 

I have been using Fortinet FortiNAC since 2010. 

I would rate the stability of this solution as a nine out of ten.

I would rate the product scalability as an eight out of ten.

The customer service and support are excellent.

Positive

We have used different solutions before.

The initial setup was straightforward, with no significant problems. The duration of the installation varied based on the complexity of the customer's network.

I implemented the product myself. 

The product pricing is reasonable.

We evaluated other options, including Cisco.

I rate Fortinet FortiNAC a nine out of ten. 

The primary use case that I have with the FortiNAC is allowing non-domain machines onto the domain Wi-Fi. Windows machines are easy to get onto a secured internal network because we control them, but for other devices such as Macintosh devices, TVs, and printers that we need to get access to the network, we want to be able to do that without having to hand out a password.

I also use it to condense my SSIDs down to one. We have a number of different wireless devices that require their own separate network, and instead of having three or four, or even five different SSIDs, one for each use, I am able to have a single SSID for all of them. This means I can have four or five different devices all with four to five different internal networks, but they all connect to the same wireless network. That has been helping me clean the air and also secure the connection with non-Windows devices into the internal domain.

The FortiNAC features I found the most valuable are security and the ability to consolidate wireless networks.

One of the biggest issues with Fortinet FortiNAC is that it is not intuitive and has a high learning curve.

I have been using Fortinet FortiNAC for a year.

I did not have any issues with the stability of this solution. I have a single instance that is pushed out across 20+ campuses and some use it more while others use it less. Once a device has been connected, set up, and programmed for, I've got little to no complaints about it. So, once it's up and running and set up correctly, I have had no issues with it.

My impression is that it is a scalable solution, but you have to either plan it or pay for it. You can buy additional instances and scale out more that way. The scalability becomes more of a network-wide logistical issue.

This product is quite complex to set up and you have to purchase two or three days' worth of professional installation, which is an added initial expense. This is understandable because it is not something you can pick up and just run with.

I can do the maintenance and updates myself, but I have been able to push some of the basic deployment tasks down to local technicians. I am able to do everything else on my own.

The biggest return on investment has been the security part of the solution. I can be sure that no one gets on my wireless internal network except for the devices IT people add on there because you can't add it with a password.

The other point on ROI is that it saves us time and money by enabling us to not have to come up with alternate solutions and other specialized hardware if I need to connect anything that does not easily fit in.

We have limited the licenses to only specific users and specific roles. We are using around 250, but we have a license for up to a thousand, and I am hoping to be able to expand that at some point.

When you buy the initial product, you pay for a license per device. They are perpetual licenses, so once you purchase them, you are good. Support after that is optional. When we got support, we got it for the appliance. There are hardware appliances, but we just went with a virtual appliance. A thousand licenses for up to a thousand users and three years of support, all came out to around $22,000.

I would rate FortiNAC a nine out of ten.

Our customers use Fortinet to protect their networks and administer their users. It is mainly used in the healthcare industry.

The platform's benefits vary according to each customer's preferences and budget. It generally fits within their budget, making it a viable option.

The initial setup process needs improvement. I suggest improving the support team's responsiveness to reduce delays when issues arise.

I have been working with Fortinet for approximately five years, primarily as an integrator.

The solution is generally stable. However, some bugs need to be addressed with updates. I rate the stability an eight. 

Our customers are enterprise institutions. I rate the product scalability as nine. 

I rate the initial setup process an eight. 

The product cost is moderate. I rate the pricing a seven. 

The product's feature for access control is a key component providing effectiveness in securing the network. It integrates well with other security solutions, with fewer challenges than other products.

I recommend it as it is a good product, easy to install, and integrates well. I rate it a nine out of ten. 

We are using Fortinet FortiNAC as a competitive solution to Cisco. We are doing a POC for the solution.

The most valuable features of Fortinet FortiNAC are user device management and there are plenty of policies.

The training from Fortinet FortiNAC could improve. Fortinet has to plan for better training for its partners. Additionally, device management should have more integration with other devices, such as new and third-party devices.

I have been using Fortinet FortiNAC for approximately four years.

I rate the stability of Fortinet FortiNAC an eight out of ten.

The solution is highly scalable and can be done with ease. The solution is suitable for small to large enterprises.

I rate the scalability of Fortinet FortiNAC a nine out of ten.

The support from Fortinet FortiNAC needs to be improved around the world. The response time is too long. The support from other vendors is a lot better, such as Cisco. 

I rate the support from Fortinet FortiNAC a six out of ten.

Neutral

I have used Cisco solutions and Fortinet FortiNAC has better performance. Additionally, I have used Huawei, Palo Alto, and Juniper.

The initial setup of Fortinet FortiNAC is easy.

The price of Fortinet FortiNAC is less than Cisco's solution. However, the price could improve by being reduced.

The main competitors for Fortinet FortiNAC are Forcepoint and ClearPath. The main diffidence is Fortinet FortiNAC is more expensive but has better stability.

I rate Fortinet FortiNAC nine out of ten.