Fortinet FortiEDR Reviews

We own facility houses for the elderly and I'm a network and system admin. We are customers of Fortinet.

The solution is stable and scalable. 

We'd like to be able to put this on our mobile devices and make secure connections to our network. It would be great if we could bring this product in a single MDM application for mobiles, Androids, and for IOSs. It's complicated to administer so I'd like one application for all these things. 

I've been using this solution for two years. 

The solution is stable. 

The product is scalable, we have 30 users in our company. 

The initial setup is a little complicated. We have three admins currently involved. 

Licensing costs could be lower. 

This product is currently in our test environment and I like it and rate FortiEDR eight out of 10. 

We would have used this solution for endpoint detection EDR, which we don't currently have. We wanted to see how it works with the discovery of the history of some things that might come up.

The dashboard is easy to follow and use. 

The deployment and uninstalling were easy.

I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow.

Exceptions are easy to create and the interface is easy to follow with a nice appearance.

The SIEM could be improved. I would have liked to see that you could access the same SIEM or Fortinet EDR dashboard from the same login, but I heard that they were different, which was a bit of a letdown.

I used this solution for a month to do a PoC.

I was using the latest version.

It's a stable solution. It would fit our organization's needs.

We are currently using Cylance.

The initial setup was straightforward. There were no complexities.

The deployment didn't take long at all. It took more time to create a Cylance install and push-out to the network to do anything. It didn't really take that much time. It was no problem.

There are no issues with the pricing.

We were using a demo for both Fortinet FortiEDR and SentinelOne. We were doing PoC on both to see which one we wanted to use.

We wanted to see the differences between them and Cylance.

I would rate Fortinet FortiEDR an eight out of ten.

We use this product to deploy to all the clients we have to monitor any kind of suspicious activities occurring on the end points besides antivirus. This will kind of automate their response basically with the EDR. I'm a security analyst and we are customers of Fortinet. 

Since we've had this solution we've been able to monitor different hosts of services and different devices effectively. We can also automate to save a lot of time instead of doing things manually.

The most valuable features would be the ability to get forensics details and also memory exfiltration so we can analyze them separately after an incident.

Detections could definitely be improved. It's still detecting some things that it shouldn't be like Microsoft Intune and 365 devices as well.

I'd like to see an improvement in the reporting. There are currently no reporting capabilities so I would definitely want to see that.

I've been using this solution for 18 months. 

The solution is stable.

We haven't had issues with scalability and we have over 5,000 endpoints. In the security team we have four people who use the solution daily. The others use it in case of emergency.

The initial setup was very straightforward. 

This is definitely a good product and will make your life easier. 

I would rate this solution a seven out of 10. 

We had a ransomware attack in 2017, and that's when we went with enSilo, which is now called FortiEDR. It helps us to detect the hash files and all that. So far, it's really good. It detects any kind of anomaly. If any installation is happening, it checks the process and everything else and lets us know how it works.

It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism.

Fortinet FortiEDR is also very straightforward and easy to maintain.

They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.

I have been using this solution for three years.

It is really good.

It is scalable. Currently, around 1500 users are using it.

The support has gone down a little bit since Fortinet acquired enSilo. Earlier, because they were a small company, they used to pay more attention to the customers and proactively contact us for certain things, like product updates. The support structure has now changed. Now, it's a big umbrella. Fortinet is a big fish, so they can't contact you as much because they have more clients. As enSilo, it was a smaller footprint, and it was kind of personalized support.

The initial setup was simple. The deployment time depends on how big the implementation is. Ours is a big organization. It took us a week to deploy to our systems, and that's obviously because we were pushing those agents. Some of our sites are so remote that they can only have 1MB lines. So, when you push the agent, it obviously takes time.

We have a small team of only seven people for implementation. One dev person deals with it.

Overall, we are quite happy with this product. It basically works the way we want it since we have installed it. It's as per expectations. 

I would rate Fortinet FortiEDR a nine out of ten. 

The most valuable attributes of the solution stem from the features of the next-generation firewall.

I haven't seen the use of AI in the solution. In the future, I am interested to see the use of AI in Fortinet FortiEDR.

I have been using Fortinet FortiEDR for three years.

The downtime we faced in our company was not because of Fortinet FortiEDR.

It is a scalable solution.

I rate the technical support a seven out of ten.

Neutral

The initial setup of Fortinet FortiEDR was straightforward.

The solution is deployed on an on-premises model.

From what I remember, the product's deployment process did not take too long.

I am still in the process of comparing Fortinet FortiEDR to Cisco, and till now, I have found Fortinet FortiEDR to be an easier tool to use.

I recommend those who plan to use the solution to give it a try. Considering all the use cases, different environments, and costs, people need to find the best solution that suits them well.

I rate the overall product an eight out of ten.

The solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features. 

I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components. 

I have been working with the product for three years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a ten out of ten. 

I would rate the solution's setup an eight out of ten. We have deployed the solution on the cloud and on-prem. The tool's deployment took three weeks to complete. 

I would rate the solution's pricing an eight out of ten. 

I would rate the product an eight out of ten. We work with medium customers. The product's integration and customer service are great. 

We primarily use the solution as an EDR. We use the product to keep things homogenous as the company uses a lot of Fortinet products. 

The solution was relatively easy to deploy.

Our whole environment is using Fortinet and this integrates well into it. 

I've never tried the solution in mixed environments. I'm not sure if it would work well in an environment with Palo Alto or Cisco.

The support needs improvement. 

It is not a good product for smaller organizations or organizations under 500 endpoints. 

Having a fully integrated team would be nice. Recently, we had to use a third-party team. 

We only started using the solution about 12 months back.

I'd rate the stability six out of ten. It does take quite a bit of memory. Sometimes this is not the most stable of platforms. 

I'd rate the scalability at seven out of ten. 

We had issues with scaling. We had to use a third-party team which was an issue with the deployment. When we had to expand there were complications. We ended up exceeding the number of endpoints we signed up for. It was not sized properly.

The companies using the solution would have to be large or medium-sized at least. It wouldn't be economical to use for a small company. If a company has under 500 endpoints, it wouldn't necessarily make sense to use the solution. 

We've been disappointed with technical support. They need to improve their services. Having a fully integrated team would be nice. Right now, we deal with a third-party team and have had some issues with them.

Neutral

I also use Cynet and prefer that to FortiEDR.

Cynet is easy to use. It's basically launch and leave.

It is straightforward to set up and easy to deploy.

The pricing for FortiEDR is pretty high. It's not affordable for small companies. I'd rat the affordability three out of ten in terms of affordability, with ten being affordable. 

I'm an end-user.

I can recommend this solution, however, it wouldn't be at the top of my list in terms of recommendations.

I'd rate it six out of ten overall. There is quite some space for improvement.

We like the ransomware protections. I'm not sure if Fortinet has a phishing feature on the EDR solution, but customers also need it to protect their email accounts.

The dashboard isn't easy to access and manage. The SSA management should be improved. In addition, they should enhance the deployment in the next release.

We recently started using Fortinet FortiEDR, and we are using the latest version. The customer deploys on cloud or SaaS model for the EDR and tries to work with the existing Fortinet firewall. We do the import. Our customer is the grocery industry, so they also use their computers and need to record an EDS for the import. They are using Kaspersky for antivirus.

It is a stable product.

It is a scalable product. We have 50 users using Fortinet FortiEDR at our organization, namely IT managers, administrators and engineers. In addition, there are two people required for maintenance.

We usually get local support from distributors instead of Fortinet. But I rate the technical support an eight out of ten.

Positive

It is not easy to set up Fortinet FortiEDR. It takes more than a day to complete the installations and configurations.

We have an annual license. The price is low and quite competitive with others.

I rate this solution a seven out of ten, and I recommend this solution to others.