Fortinet FortiEDR Reviews

The solution is used by a small organization of around 500 end users to provide online courses to their students.

Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.

Fortinet FortiEDR should include some of the new features and better pricing. The solution should address emerging threats like SQL injection. It would be good if the solution detects ransomware files.

We have implemented Fortinet FortiEDR for our clients, and they have been using it for the last two to three years.

Fortinet FortiEDR is a stable solution. Our client has been running it successfully for the last three years.

The solution's technical support is good and fast.

The solution's initial setup is very straightforward.

The solution was deployed within a week.

Fortinet FortiEDR has a yearly subscription. The solution's pricing should be improved because other players in the market are coming up with competitive prices.

Two to three people are required to deploy Fortinet FortiEDR.

Overall, I rate Fortinet FortiEDR an eight out of ten.

We use FortiEDR to detect malicious activities that primarily occur on the endpoints. For example, it can catch a server downloading malicious software or a user accidentally accessing a harmful URL. Three or four engineers manage the solution.

The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.

FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things. 

If I'm scanning assets from the backend, I should be able to tell from my end if any malicious files were installed onto the server. It may be any server like Windows Server or the operating system for an endpoint laptop or desktop. 

We deployed FortiEDR around eight or nine months ago.

I rate FortiEDR 10 out of 10 for stability. 

Fortinet support is excellent. I don't deal with the Fortinet firewall, but a few of my colleagues are on the firewall team, and they say their T1 or P2 calls are handled smoothly.

Setting up FortiEDR isn't difficult. 

I rate FortiEDR 10 out of 10. I say go for it. 

The implementation that we have is on one municipality in Serbia with, for example, 300 plus users. It was the FortiGate F200 EDR solution with an appliance and the necessary one-year support.

The best features depends on the customer. Our primary goal is to our customers. Mostly our customers use this as an endpoint solution for the workstations and really find it quite effective.

The stability is very good. 

It is scalable. 

The solution is pretty straightforward to set up.

We'd like to see more one-to-one product presentations for the distribution channels. You must know the technical issues and technical possibilities of this solution very well. It would be nice to have some sort of help to explain the potential of the product.

I've been using the solution for approximately three years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

The scalability is okay. If you want to expand on some other products in the Fortinet Portfolio, it is very, very easy. For example, we're also using Fortinet's FortiNAC solution for IoT platforms or IoT devices. 

We have 500 users that use this solution daily.

We haven't really dealt with technical support.

We do have EDR solutions from other companies as well. 

We are a technical crew. Therefore, we had nice training, and everything worked quite well. We are satisfied with the process. It's not too difficult. That said, you must have knowledge of the product if you want to do an implementation for this kind of device. On a scale of one to ten, it's a seven. It's okay.

The pricing is pretty reasonable. I would rate it four out of five in terms of affordability.

We are a Fortinet partner. We are a system integrator company. We have some projects that use FortiGate products. We are a company that does business only in the public sector, in the government sector. We don't do corporate.

I'd advise those new to the solution to go one step at a time and not immediately try to tackle all of the features at once. As you grow, you can keep adding on and begin to implement other services. 

I'd rate the solution nine out of ten.

We own facility houses for the elderly and I'm a network and system admin. We are customers of Fortinet.

The solution is stable and scalable. 

We'd like to be able to put this on our mobile devices and make secure connections to our network. It would be great if we could bring this product in a single MDM application for mobiles, Androids, and for IOSs. It's complicated to administer so I'd like one application for all these things. 

I've been using this solution for two years. 

The solution is stable. 

The product is scalable, we have 30 users in our company. 

The initial setup is a little complicated. We have three admins currently involved. 

Licensing costs could be lower. 

This product is currently in our test environment and I like it and rate FortiEDR eight out of 10. 

We had a ransomware attack in 2017, and that's when we went with enSilo, which is now called FortiEDR. It helps us to detect the hash files and all that. So far, it's really good. It detects any kind of anomaly. If any installation is happening, it checks the process and everything else and lets us know how it works.

It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism.

Fortinet FortiEDR is also very straightforward and easy to maintain.

They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.

I have been using this solution for three years.

It is really good.

It is scalable. Currently, around 1500 users are using it.

The support has gone down a little bit since Fortinet acquired enSilo. Earlier, because they were a small company, they used to pay more attention to the customers and proactively contact us for certain things, like product updates. The support structure has now changed. Now, it's a big umbrella. Fortinet is a big fish, so they can't contact you as much because they have more clients. As enSilo, it was a smaller footprint, and it was kind of personalized support.

The initial setup was simple. The deployment time depends on how big the implementation is. Ours is a big organization. It took us a week to deploy to our systems, and that's obviously because we were pushing those agents. Some of our sites are so remote that they can only have 1MB lines. So, when you push the agent, it obviously takes time.

We have a small team of only seven people for implementation. One dev person deals with it.

Overall, we are quite happy with this product. It basically works the way we want it since we have installed it. It's as per expectations. 

I would rate Fortinet FortiEDR a nine out of ten. 

We are using the AirGap edition. The solution is used for threat hunting. Some things are aligned to update the database to keep up with the vulnerabilities and threats on the internet.

I get alerts when scripts are detected in the environment. I can immediately stop the process. I can see which processes are running and immediately allow, stop, or reverse the damage.

The solution is not user-friendly. It is a bit hard for me. We must have the knowledge needed to find the threats using the product. We must know how to navigate and investigate using the tool. I think the usage is limited for AirGap users. We cannot use AI. Keeping up with the agent updates is a little bit difficult. Fortinet must make agent updates easier.

I run the solution on-premise. One of the VMs needs a lot of memory. It takes a lot of resources off of my VMware. I know I need resources to run threat hunting. The vendor advised me to go to the cloud. However, it's not up to me to go to the cloud. I need my CEO’s approval.

I have been using the solution for three years.

I have directly contacted the engineering staff. When I open a ticket, I can contact support immediately. The team helps me with my problems.

Positive

The solution is not expensive. However, CrowdStrike is more expensive.

CrowdStrike is much more advanced than FortiEDR. CrowdStrike is fully on the cloud and has AI features. I think it has a SOC team, too. The user interface is great. According to the reviewers, CrowdStrike is the number one tool for cybersecurity. I am evaluating CrowdStrike so that we can move to CrowdStrike in the future.

The solution provides online training that we can use to learn how to use the product. My recommendation depends on an organization's budget. However, I will recommend CrowdStrike more than Fortinet. Overall, I rate the product a seven out of ten.

The most valuable attributes of the solution stem from the features of the next-generation firewall.

I haven't seen the use of AI in the solution. In the future, I am interested to see the use of AI in Fortinet FortiEDR.

I have been using Fortinet FortiEDR for three years.

The downtime we faced in our company was not because of Fortinet FortiEDR.

It is a scalable solution.

I rate the technical support a seven out of ten.

Neutral

The initial setup of Fortinet FortiEDR was straightforward.

The solution is deployed on an on-premises model.

From what I remember, the product's deployment process did not take too long.

I am still in the process of comparing Fortinet FortiEDR to Cisco, and till now, I have found Fortinet FortiEDR to be an easier tool to use.

I recommend those who plan to use the solution to give it a try. Considering all the use cases, different environments, and costs, people need to find the best solution that suits them well.

I rate the overall product an eight out of ten.

The solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features. 

I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components. 

I have been working with the product for three years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a ten out of ten. 

I would rate the solution's setup an eight out of ten. We have deployed the solution on the cloud and on-prem. The tool's deployment took three weeks to complete. 

I would rate the solution's pricing an eight out of ten. 

I would rate the product an eight out of ten. We work with medium customers. The product's integration and customer service are great. 

We work with the end-to-end Fortinet portfolio, especially their UTM firewall, anti-APT, and EDR solutions.

Fortinet has improved our customer satisfaction. This is primarily what I see.

Fortinet FortiEDR is easy to use. It is easy to deploy, manage, and configure.

Fortinet helps free up around 14 percent of our staff's time to work on other projects.

Fortinet is very user-friendly for customers. The support is also very good.

To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.

We are a global system integration partner with Fortinet, and we have been reselling Fortinet products for more than ten years.

I give the stability an eight out of ten.

I give the scalability a seven out of ten. Fortinet must consider performance when scaling, and ensure that the performance is not impacted.

The technical support is good.

Positive

We switched to Fortinet because it is easy to use.

The initial setup is straightforward. The deployment configuration is straightforward.

We are a reseller, so we implement the solution for our clients.

We have seen a return on investment in the form of time saved and increased customer satisfaction.

The pricing is good. Prices used to be lower, but I think they are getting higher.

I evaluated Palo Alto and Check Point firewalls. Fortinet is user-friendly.

I give Fortinet FortiEDR an eight out of ten.

The time to value depends on the complexity of the solution and can take anywhere from two to fifteen days.

This is my third time attending RSA. I always look forward to meeting my old friends, and I always come away with a lot of knowledge.

Attending RSA gives us the opportunity to explore new cybersecurity vendors for potential future purchases.

We use FortiAI, FortiSIEM, and FortiEDR.

Fortinet helped us scale large-scale deals with clients because of its strong offerings.

Fortinet is very straightforward to use. I have access to a lot of technical resources, and I have been able to use them effectively.

Fortinet has helped free up around 20 percent of our staff's time to help us out.

We saw time to value within two weeks of implementing the solution, which strengthened our use cases.

I would say FortiSIEM, is a good alternative to Splunk.

The focus area for analytics is to tie it into the firewall components within SD-WAN.

ZTNA can improve latency. I believe that a lot of the focus is on SD-WAN.

I have been using Fortinet FortiEDR for four years.

I rate Fortinet's stability a ten out of ten.

I rate Fortinet's scalability a nine out of ten.

Fortinet's technical support is top-notch. They have a partner manager, technical account reps, and a lot of ongoing community activities to ensure that people stay up-to-date on the latest information.

Positive

The initial setup requires a lot of communication with the business to gather and clarify requirements.

We worked with Fortinet to implement the solution, and then our team of technical staff deployed it.

We have seen a return on investment. Teams are being hired and staffed to meet the demand of having Fortinet implemented on our client projects.

The pricing is typical for enterprises and fairly priced. Deals are negotiated with an account manager.

We evaluated Palo Alto Networks. However, we felt that they did not have the entire suite of analytics that I was looking for. Fortinet, on the other hand, seems to have a more diversified offering in this area.

I give Fortinet FortiEDR a nine out of ten.

The RSA conference helps me stay up-to-date on technology. It also helps me think differently about my use cases. Sometimes, a feature is supported, but other times, vendors may not have it. There may be a reason why they're not doing things the way they say they will.

Attending RSA has an impact on our organization's cybersecurity purchases. In fact, some of the vendors I spoke to told me that a group had already scheduled a meeting with us, which I was unaware of.