Sherif Ghareeb - PeerSpot reviewer
Presales Senior Network Consultant at Diverse
Real User
Top 10
Has valuable monitoring tools and good scalability
Pros and Cons
  • "The product has valuable features for load balancing, monitoring tools, and HPXpress services."
  • "They could provide better pricing."

What is our primary use case?

We use the product for load-balancing purposes.

What is most valuable?

The product has valuable features for load balancing, monitoring tools, and HPXpress services.

What needs improvement?

They could provide better pricing.

For how long have I used the solution?

We have been using F5 Advanced WAF for a year.

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What do I think about the stability of the solution?

I rate the product's stability an eight out of ten. 

What do I think about the scalability of the solution?

The product is highly scalable. It is suitable for enterprise businesses. I rate its scalability an eight out of ten.

How was the initial setup?

I rate the initial setup process a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate F5 Advanced WAF's pricing a three out of ten.

What other advice do I have?

I rate F5 Advanced WAF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Head Of Information Security (CISO) at a financial services firm with 1,001-5,000 employees
Real User
Strong security solution with many valuable features though it could be more scalable
Pros and Cons
  • "There are a lot of good features."
  • "I would like for there to be a cloud-based solution, this would also help to improve scalability."

What is our primary use case?

We use this solution for web application protection. The solution offers layer seven protection of the applications and can be configured against attacks.

What is most valuable?

There are a lot of good features.

What needs improvement?

I would like for there to be a cloud-based solution, this would also help to improve scalability.

For how long have I used the solution?

I have been using this solution for about a year or so.

What do I think about the stability of the solution?

This solution is quite stable.

What do I think about the scalability of the solution?

Scalability is limited since it is an on-premise solution. You will have to size your box properly, based your throughput and capacity. Our company uses it to protect all traffic of out 5.5 thousand users and we have plans to expand the usage.

How are customer service and support?

Support was helpful when we reached out.

Which solution did I use previously and why did I switch?

We used Kona Defender and Akamai Web Application Firewall for about a year prior to using F5. The main reason that we switched was due to costs.

How was the initial setup?

The initial setup was rather complex taking a lot of time and information to be configured. We have two administrators for maintenance. 

What about the implementation team?

Our consultant was able to help us integrate the solution in a day or two.

What's my experience with pricing, setup cost, and licensing?

There is a perpetual license that comes with your hardware. There is also an additional fee for support.

What other advice do I have?

When you choose to go with F5, be sure to size your box properly so that the capacity is taken care of. From there, you will be able to easily configure the platform to provide you with a lot of value. Overall, I would rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 Advanced WAF
April 2024
Learn what your peers think about F5 Advanced WAF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
Key account manager
Real User
Easy to use and configure, stable, and secure
Pros and Cons
  • "The most valuable feature is that it is secure."
  • "The interface is old-looking, it's not modern, which is why it's not always comfortable to use."

What is our primary use case?

I was working in sales. We would provide more corporate products. I am not implementing or deploying this solution. I would sell it for projects in the enterprise direction, but it was mostly for financial institutions and some government companies.

It usually used for e-commerce and financial services. Products that banks provide to their customers. It also offers protection of the services.

What is most valuable?

It is easy to use, and it's also easy to configure. 

The most valuable feature is that it is secure.

What needs improvement?

The interface is old-looking, it's not modern, which is why it's not always comfortable to use.

I would hope that they provide some updates sooner rather than later.

For how long have I used the solution?

I have used F5 Advanced WAF for three months in the last year.

We were using the latest version and we update on a regular basis.

What do I think about the stability of the solution?

It's a very stable solution.

What do I think about the scalability of the solution?

This is a scalable product.

Our customers are in the banking system and we have approximately 200 to a few thousand customers.

How are customer service and technical support?

We have official support from the distribution channel. One of our distributors is in Ukraine.

They have their own support definition provided with some certifications who are responsible for providing support at the vendor level.

We usually ask for their support and they provide it to us.

Which solution did I use previously and why did I switch?

Previously, we used BIG-IP and we used Web Application Firewall.

How was the initial setup?

I was not involved in the installation.

What other advice do I have?

I am currently working on a B2C channel, which is more for retail companies.

I have also been working with Apple company for a little bit more than a month.

I am working with all-in-one products with all services included.

I would recommend this solution to others who are interested in using it. It's not popular in our country but it's unique in itself. There are some segments that became more important on a regular basis, especially for large companies and enterprise segments.

It's a secure product. I would rate F5 Advanced WAF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Cyber & Security Application Delivery Expert at Hewlett Packard Enterprise
Real User
A stable solution with an easy setup and good technical support
Pros and Cons
  • "The anti-bot protection is the solution's most valuable feature. Safe-guard or credential staffing are also useful features."
  • "The solution's dashboard could be improved. When you're moving from policy to policy, the logs and the integration of the logs in other systems aren't straightforward."

What is most valuable?

The anti-bot protection is the solution's most valuable feature. Safe-guard or credential staffing are also useful features.

What needs improvement?

The templates of the iApps could be better.

The solution's dashboard could be improved. When you're moving from policy to policy, the logs and the integration of the logs in other systems aren't straightforward.

The solution has a lot of training material, but not about integration in a virtual improvement. They should create more documentation around this for users. 

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

Technical support is very good. I only use it four ot five times a year. If I find any bugs I post it to their file. It's very good support. They offer excellent service.

How was the initial setup?

The initial setup was very simple. It was just for the machine: the ASM port and the WAF itself, not the deployment of the appliance, which is why it was easy.

What about the implementation team?

I'm an integrator, so I help implement the solution for clients.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very high.

Which other solutions did I evaluate?

Before selecting this solution, we looked at Kemp. We were concerned with the WAF, which is why we decided not to go with Kemp.

What other advice do I have?

We're using several versions of the solution; anything between versions 12 to 14.

I would recommend the solution. It's the best option for WAF, at least in the last year or so.

I would rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior Network Engineer at PECCO
Real User
Helps with blocking attacks on web applications
Pros and Cons
  • "The initial setup was was easy to install."
  • "People who want to work with the device have to be pro in Linux"

What is our primary use case?

We are a PPS payment providing services company in banking, so, we are using it for that. We are banking company and we are using it as a web application firewall.

How has it helped my organization?

We have an SOC, and for collecting logs we are also using the F5 logs to analyze the securities and events. So having a central log management and F5 really helped us to analyze the security logs. It also helps with blocking the attacks on web applications.

What needs improvement?

Everything is good about the F5 WAF, except the reporting. It's really difficult to set records from that device, the UI is kind of hard to work with, and the reporting must be improved.

As a suggestion to the F5 company, they have to put in shells to have the next generation WAF. So, instead of buying different modules and different hardware and appliances, they can offer an all-in-one solution for WAF.

How was the initial setup?

The initial setup was was easy to install. Our department wasn't installing it, the infrastructure department installed it, so we gave them the policy that we wanted to use.

What about the implementation team?

Because of the sanctions, we couldn't buy it straight from the US, so we bought it from an Iranian company. They provided us that solution. The company that sold us the device also had some people to consult with us to give us best practices from the previous companies that installed it.

What's my experience with pricing, setup cost, and licensing?

I think it's a good product but the F5 uses shells, so the people who want to work with the device have to be pro in Linux. If they can put everything in the UI so every regular security engineer can work with it, it's fabulous.

What other advice do I have?

I would rate the solution 8 out of 10. We are concerned about the other factors but it's actually not F5 company's fault. The pricing is really high here right now because of the dollar rate but it has nothing to do with the F5, it's because of the sanctions I imagine. At the moment it's a really expensive solution for us, not only F5 but the other appliances. 
If I went to another company, and the other company hired me, I would suggest they use this device. Although we don't have a lot of options to choose from around here.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Deputy Manager at Saraswat Bank
Real User
Easy to implement, works well and has a very good signature update feature
Pros and Cons
  • "Very easy to implement and works well."
  • "There is a gap in report management."

What is our primary use case?

I'm the deputy manager of information security and we are customers of WAF.

What is most valuable?

We're in a banking environment and the signature update is a good feature. It's also very easy to implement WAF. The product works well for us. 

What needs improvement?

Although we're getting some reports, we're not getting all the reports we need. There seems to be a gap in report management. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We haven't really tested scalability; we currently have one network team, two or three people who handle the product and we have multiple applications and servers hosted on the WAF so there's no need to scale for now. 

How are customer service and technical support?

We're satisfied with the technical support. 

How was the initial setup?

The initial setup was a good experience. We had support from the WAF team and a consultancy team for implementation who also provided good support. 

What other advice do I have?

This is a good solution, it's very useful and offers easy application management, which is good to have at the perimeter level. It provides good security against threats and attacks.

From a security point of view, I rate the solution eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cyber & Security Application Delivery Expert at Hewlett Packard Enterprise
Real User
Top solution for WAF, with a simple initial set up
Pros and Cons
  • "The best solution for WAF."
  • "I think the deployment templates can be better."

What is most valuable?

The anti-bot protection has been the most valuable.

What needs improvement?

I think the deployment template can be better, like the iApps they have in the F5 MPM. I think the deployment templates can be better.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is pretty stable.

How are customer service and technical support?

The technical support is very good. I'm using the F5 technical support, maybe once a quarter. Something like three to five times a year. When I find a bug then I post them to their forum because I'm using it a lot. I can find the bugs. But its very good support.

How was the initial setup?

The initial setup was very simple. The initial setup is done by the machine. The ASM HS, the WAF itself, not the deployment of the application. So it was very simple, I am working with VIP for almost a full year. Something like ninety percent of my activities are F5 related. I specialize in F5 now and everything in F5 is very, very simple.

What about the implementation team?

I'm an integrator.

What's my experience with pricing, setup cost, and licensing?

I think the price is very high. This is what I hear from the customers. Sometimes we cannot sell the product because it is a higher price.

Which other solutions did I evaluate?

I evaluated a few other options. Kemp, for example, but Kemp is not a WAF it's a load balancer, it's for another model of the F5 so its not related to do WAF. And we're speaking about the WAF. 

What other advice do I have?

I would recommend this solution. It would be the best solution for WAF.

I think the dashboard can be improved. When you move from the policy to policy, the logs and the integration of the logs are without a system. Maybe make it like other SIEM systems and system servers like Splunk. They do have a lot of training videos and manuals. This helps. But not really about integration or feature improvement.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior Technical Specialist | Cloud Platforms at a financial services firm with 5,001-10,000 employees
Real User
Good technical support and protection using attack signatures, but the auto scaling and BIG-IQ need improvement
Pros and Cons
  • "I like all of the features, but the main one is the attack signatures."
  • "The BIG-IQ is supposed to centralize the management for all of the boxes but it's not very effective."

What is our primary use case?

F5 is a web application firewall and load balancer. 

The primary use case of this solution is for data protection and security.

What is most valuable?

I like all of the features, but the main one is the attack signatures.

What needs improvement?

If they could separate the control plane from the data plane, it would give us more flexibility, especially with the Hyper Cloud. This could be the reason they purchased NGINX.

They have released the first production release but they are not there yet. It would be good to have this separation in the near future.

Also, automation on the cloud is not easy. It's a bit of a job, and it doesn't auto-scale very well.

They need to work on the BIG-IQ, which is centralized management. There are too many devices. Managing them individually is inconvenient. Essentially, BIG-IQ is supposed to centralize the management for all of the boxes but it's not very effective.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

The stability is very good.

There is no solution that is bug-free, but when comparing it with other vendors, I would say that F5 is less buggy than the others.

What do I think about the scalability of the solution?

The scalability is an issue at the moment, which is the reason they need to separate the control plane from the data plane.

We are using this solution daily. It runs 24/7.

How are customer service and technical support?

The technical support is very good. They are knowledgeable and helpful.

How was the initial setup?

The initial setup was simple and it took an hour to deploy.

This solution does not require a lot of maintenance but we need to do the patching regularly.

What about the implementation team?

We do the implementation but at times we get consultations from F5.

What's my experience with pricing, setup cost, and licensing?

It's more expensive than other solutions and depending on the modules, there can be additional fees.

What other advice do I have?

If I would compare F5 with other solutions, the main differences are the support and the stability of the code, it has fewer bugs.

For on-premises deployments I would recommend F5, but for the cloud, it would be questionable.

I would rate this solution a seven of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free F5 Advanced WAF Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free F5 Advanced WAF Report and get advice and tips from experienced pros sharing their opinions.