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it_user1558746 - PeerSpot reviewer
Key account manager
Real User
Easy to use and configure, stable, and secure
Pros and Cons
  • "The most valuable feature is that it is secure."
  • "The interface is old-looking, it's not modern, which is why it's not always comfortable to use."

What is our primary use case?

I was working in sales. We would provide more corporate products. I am not implementing or deploying this solution. I would sell it for projects in the enterprise direction, but it was mostly for financial institutions and some government companies.

It usually used for e-commerce and financial services. Products that banks provide to their customers. It also offers protection of the services.

What is most valuable?

It is easy to use, and it's also easy to configure. 

The most valuable feature is that it is secure.

What needs improvement?

The interface is old-looking, it's not modern, which is why it's not always comfortable to use.

I would hope that they provide some updates sooner rather than later.

For how long have I used the solution?

I have used F5 Advanced WAF for three months in the last year.

We were using the latest version and we update on a regular basis.

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What do I think about the stability of the solution?

It's a very stable solution.

What do I think about the scalability of the solution?

This is a scalable product.

Our customers are in the banking system and we have approximately 200 to a few thousand customers.

How are customer service and support?

We have official support from the distribution channel. One of our distributors is in Ukraine.

They have their own support definition provided with some certifications who are responsible for providing support at the vendor level.

We usually ask for their support and they provide it to us.

Which solution did I use previously and why did I switch?

Previously, we used BIG-IP and we used Web Application Firewall.

How was the initial setup?

I was not involved in the installation.

What other advice do I have?

I am currently working on a B2C channel, which is more for retail companies.

I have also been working with Apple company for a little bit more than a month.

I am working with all-in-one products with all services included.

I would recommend this solution to others who are interested in using it. It's not popular in our country but it's unique in itself. There are some segments that became more important on a regular basis, especially for large companies and enterprise segments.

It's a secure product. I would rate F5 Advanced WAF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1334088 - PeerSpot reviewer
Head of IT Security at a financial services firm with 201-500 employees
Real User
The dashboard and reporting are great features of this solution, load balancing and iRules are great as well.
Pros and Cons
  • "Good dashboard and reporting."
  • "Scalability could be improved."

What is our primary use case?

I worked with the solution before starting at this new company and I'm now implementing it in my new job. I'm head of security at our company and we are a customer of NGINX Web Application Firewall. 

What is most valuable?

The product is very easy to use and they provide great support. I like the dashboard and reporting. 

What needs improvement?

The scalability could be improved. There is a version with 25 and 200 Mbps, no options in between

For how long have I used the solution?

I've been using this solution for one year.

What do I think about the stability of the solution?

It's a stable solution. I haven't had any problems with it. 

What do I think about the scalability of the solution?


How are customer service and technical support?

The technical support is good, I'm happy with it.  

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

I would rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
F5 Advanced WAF
June 2025
Learn what your peers think about F5 Advanced WAF. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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reviewer1139526 - PeerSpot reviewer
Technical Team Leader at a tech services company with 201-500 employees
Real User
Provides load-balancing and security for our enterprise-level clients
Pros and Cons
  • "This solution is an enterprise-class firewall that provides both load-balancing and security."
  • "This solution can be made more user-friendly."

What is our primary use case?

We are a system integrator and we design solutions for our customers. We provide all kinds of networking solutions, as well as security, and we are sometimes responsible for the integration as well.

We are partners with F5 and this is one of the solutions that we provide to our clients.

Our customers are organizations, including government departments, who use their firewall for load-balancing purposes. However, for some time now, they have wanted to add an additional layer of security, which is why they implement this solution.

We normally propose the on-premises deployment model to our customers.

What is most valuable?

This solution is an enterprise-class firewall that provides both load-balancing and security.  Once it's deployed, it works smoothly and without issue.

What needs improvement?

I would like to see the pricing of this solution improved. There are a lot of other products that are trying to compete with this solution, and there are a few now that are very good. I know that F5 doesn't always worry about the pricing because of the branding, but if they want to capture more of the market then they need to consider that not everybody thinks about the brand. Some are concerned with the price, and some of the competitors offer solutions at a lower cost. While it is true that price is only one of the things that people consider, it is one of the major factors that can cause them to lose the battle to a competitor.

This solution can be made more user-friendly.

For how long have I used the solution?

We have been proposing this solution to customers for ten years.

What do I think about the stability of the solution?

This is an enterprise-class product, and as long it is deployed properly it is quite stable. We have not had any issues post-deployment. This is one of the reasons that customers are paying for F5.

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and technical support?

Technical support for this solution is good. We have had a couple of tickets, and it was pretty good.

How was the initial setup?

The complexity of the initial setup is on a case-by-case basis.

If the customer is primarily interested in load-balancing then it is straightforward and it takes a few days. Once the customer is ready with all of their information, it doesn't take much time. In more advanced scenarios, it can take months to fully set up and configure.

Keep in mind that this is an enterprise-level product, so many of the competitors will take less time in setup. Not every engineer can configure F5 WAF.

What about the implementation team?

We perform the integration for our clients. We have our own deployment team that keeps up to date with the latest features in the market. They have the latest training materials and are aware of technical changes that are happening when it comes to these solutions.

When we have this kind of project, one person will be dedicated to the deployment and they will ensure that the solution has been deployed properly. After this, things will be taken care of by the general engineering team. We have a pool of resources who can handle maintenance such as upgrades.

What's my experience with pricing, setup cost, and licensing?

Licensing fees for this solution are paid on a yearly basis.

What other advice do I have?

My advice to anybody who is considering this solution is to have clarity with respect to their own scenario, or application. They have to know what they are expecting out of this deployment. As the system integrator, I may not be sure about the client's applications or how they work internally, so I have to rely on them.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber & Security Application Delivery Expert at Hewlett Packard Enterprise
Real User
A stable solution with an easy setup and good technical support
Pros and Cons
  • "The anti-bot protection is the solution's most valuable feature. Safe-guard or credential staffing are also useful features."
  • "The solution's dashboard could be improved. When you're moving from policy to policy, the logs and the integration of the logs in other systems aren't straightforward."

What is most valuable?

The anti-bot protection is the solution's most valuable feature. Safe-guard or credential staffing are also useful features.

What needs improvement?

The templates of the iApps could be better.

The solution's dashboard could be improved. When you're moving from policy to policy, the logs and the integration of the logs in other systems aren't straightforward.

The solution has a lot of training material, but not about integration in a virtual improvement. They should create more documentation around this for users. 

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

Technical support is very good. I only use it four ot five times a year. If I find any bugs I post it to their file. It's very good support. They offer excellent service.

How was the initial setup?

The initial setup was very simple. It was just for the machine: the ASM port and the WAF itself, not the deployment of the appliance, which is why it was easy.

What about the implementation team?

I'm an integrator, so I help implement the solution for clients.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very high.

Which other solutions did I evaluate?

Before selecting this solution, we looked at Kemp. We were concerned with the WAF, which is why we decided not to go with Kemp.

What other advice do I have?

We're using several versions of the solution; anything between versions 12 to 14.

I would recommend the solution. It's the best option for WAF, at least in the last year or so.

I would rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Works at a financial services firm with 10,001+ employees
Real User
Inspects traffic and automatically creates distinct qualities but it's not so advanced
Pros and Cons
  • "This solution inspects your traffic and based on that, automatically create distinct qualities for you, so you can add this to the policy already created. That's what I like most."
  • "I would not expect traffic details to pass through the web application firewall across the length of the whole application. I think that there is a web application where it can let the application function without traffic going in into the WAF."

What is most valuable?

This solution inspects your traffic and based on that, automatically create distinct qualities for you, so you can add this to the policy already created. That's what I like most.

What needs improvement?

I would not expect traffic details to pass through the web application firewall across the length of the whole application. I think that there is a web application where it can let the application function without traffic going in into the WAF.

I think the solution is already being phased out. They are now going for a more advanced option but I'm referring to the web crawler. The web crawler should be able to allow a web application on its own to create policies, rather than wait for traffic to go to the WAF.

For how long have I used the solution?

I've been using this solution for about three months.

How was the initial setup?

There are templates for creating policies, so the initial setup is very straightforward.

What other advice do I have?

I would want to use ASM, or Area Security Manager, which I would rate as seven of ten. That offers lending passability, where the device should be able to lend or call the application and know the component of an application.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Head IT Infrasrtucture at ActivEdge
Real User
A robust solution that is efficient, scalable, and highly secure
Pros and Cons
  • "The solution isn't too expensive. The license allows you to license what you need and leave out what you don't need."
  • "The solution is tedious. It takes a lot of discrete settings so one needs to get detailed and granular when they use the solution. It takes you a whole lot of energy and concentration to configure. It needs to be much more straight-forward, like other web solutions."

What is most valuable?

The DCI feature is very valuable. The solution is very robust, and I like the setup.

With this solution, you can set distinct perimeters that you can monitor. You can go very granular, which makes it possible to set up very specific perimeters that you are then able to secure.

What needs improvement?

The solution is tedious. It takes a lot of discrete settings so one needs to get detailed and granular when they use the solution. It takes you a whole lot of energy and concentration to configure. It needs to be much more straightforward, like other web solutions.

They need to have a way to define attack signatures. It might help improve the user experience.

For how long have I used the solution?

I've been using the solution for close to four years.

What do I think about the stability of the solution?

The solution is quite stable. Since 2016, there hasn't been any concern in regards to security.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and technical support?

Technical support is excellent. It's top-notch.

How was the initial setup?

The initial setup was very straightforward. The solution is very compact. It takes more than one month for effective deployment.

What's my experience with pricing, setup cost, and licensing?

The solution isn't too expensive. The license allows you to license what you need and leave out what you don't need.

What other advice do I have?

We currently deal with the on-premises deployment model.

I would recommend the solution for use as an efficient firewall. Security is a complex thing, however, and I would advise others to use multiple vendors for different layers.

I would rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1046964 - PeerSpot reviewer
IT Engineer at a tech vendor with 51-200 employees
Reseller
Enables our website to work faster and better and it has a lower impact on our server
Pros and Cons
  • "I definitely recommend this solution because of the time you save on analysis."
  • "One thing that can be improved, is to increase the quantity over predefine policy."

What is our primary use case?

We use this program 24/7 as a firewall to block malicious requests. We update regularly.

How has it helped my organization?

The solution speeds up our web application speed. This increases the availability of our services, because of the web base load balancer. It also improves our application security because of the additional features of the web application firewall. So our website works faster and better and it has a lower impact on our servers.

What is most valuable?

The features I find most valuable is the behavior analysis and the additional subscription for global threats. It's an additional feature, which I haven't seen in another solution. I also like the DDos protection behavior too, because some DDos are quite a problem and we have problems with it.

I am very happy with the interface, the dashboard, and the reports. Whenever I see a malicious request, I can see if I blocked it and then I can decide if I want to accept or decline. I am therefore completely happy with the ability to report and so on. 

What needs improvement?

This solution is the best out there on the market. One thing that can be improved, is to increase the quantity over predefine policy. I know it's impossible to do it all, but what I would have liked to increase the ready-to-deploy templates with only a few clicks.

For how long have I used the solution?

I've been using the solution for four months on our premises now.

What do I think about the stability of the solution?

I have had no issues with the stability. Even my friends with bigger installation systems are satisfied with the stability. I believe it depends on how many features you use. I have also had no issues with clusters or software update signature updates. I believe this program is even more stable than the Windows server.

What do I think about the scalability of the solution?

Whenever I need more performance, I just buy upgrade licenses and additional license keys. So scalability is a question of paying more. It is simple. Everybody who uses the site employs external clients. 

How are customer service and technical support?

When I asked support for help they answered the same day with the answer. But it was small issues. I haven't had any serious bugs or any troubleshooting.

Which solution did I use previously and why did I switch?

I have used different products with lower segments in other solutions. Some were magic when it comes to security and availability but they don't provide visibility on how it works, how it secures and so on. And there is no additional protection from both ends to have a behavior analysis. That is why we chose Advanced WAF. We chose it because of its additional features. We need a solution that is stable and that can offer deep analysis.  

How was the initial setup?

The installment was straightforward and it took us about two hours. Deployment took a week or maybe two to complete. Complete installation for such a complex system is quite fast. 

What's my experience with pricing, setup cost, and licensing?

After buying the program, you just pay for the support every year.

What other advice do I have?

I definitely recommend this solution because of the time you save on analysis. It is a stable program and you get additional features. The more you work on it, the more features you discover. I rate this solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Cyber & Security Application Delivery Expert at Hewlett Packard Enterprise
Real User
Top solution for WAF, with a simple initial set up
Pros and Cons
  • "The best solution for WAF."
  • "I think the deployment templates can be better."

What is most valuable?

The anti-bot protection has been the most valuable.

What needs improvement?

I think the deployment template can be better, like the iApps they have in the F5 MPM. I think the deployment templates can be better.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is pretty stable.

How are customer service and technical support?

The technical support is very good. I'm using the F5 technical support, maybe once a quarter. Something like three to five times a year. When I find a bug then I post them to their forum because I'm using it a lot. I can find the bugs. But its very good support.

How was the initial setup?

The initial setup was very simple. The initial setup is done by the machine. The ASM HS, the WAF itself, not the deployment of the application. So it was very simple, I am working with VIP for almost a full year. Something like ninety percent of my activities are F5 related. I specialize in F5 now and everything in F5 is very, very simple.

What about the implementation team?

I'm an integrator.

What's my experience with pricing, setup cost, and licensing?

I think the price is very high. This is what I hear from the customers. Sometimes we cannot sell the product because it is a higher price.

Which other solutions did I evaluate?

I evaluated a few other options. Kemp, for example, but Kemp is not a WAF it's a load balancer, it's for another model of the F5 so its not related to do WAF. And we're speaking about the WAF. 

What other advice do I have?

I would recommend this solution. It would be the best solution for WAF.

I think the dashboard can be improved. When you move from the policy to policy, the logs and the integration of the logs are without a system. Maybe make it like other SIEM systems and system servers like Splunk. They do have a lot of training videos and manuals. This helps. But not really about integration or feature improvement.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free F5 Advanced WAF Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free F5 Advanced WAF Report and get advice and tips from experienced pros sharing their opinions.