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Manager of Customer Services at a educational organization with 1,001-5,000 employees
Real User
Sep 27, 2019
Enables us to have surveillance of our systems but the reporting and monitoring tools need improvement
Pros and Cons
  • "We mostly use it for backup, because we cannot measure anything, and we are afraid to use it for surveillance systems. We were planning to use it for mostly for surveillance systems."
  • "One thing that should be improved is the reporting and monitoring tools. It should use real time monitoring for storage, IOPS, latency, etc."

What is our primary use case?

We mostly use it for backup because we cannot measure anything and we are afraid to use it for surveillance systems. We were planning to use it mostly for surveillance systems.

What needs improvement?

The most important thing for the system engineer is to check if there is latency in the IOPS for any run. You cannot measure the number of IOPS or whether or not it is overloaded. You cannot measure anything in EMC about this. Most solutions, especially HP, improved our fall-over performance, with our database and servers. Most servers are HP, but we use EMC now only for backup. 

One thing that should be improved is the reporting and monitoring tools. It should use real-time monitoring for storage, IOPS, latency, etc.

For how long have I used the solution?

We've been using it for seven years.

How are customer service and support?

The technical support was good, especially for upgrading, which we did four times. It was straightforward and easy.

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Dell XtremIO
January 2026
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How was the initial setup?

The initial setup was simple for us.

What's my experience with pricing, setup cost, and licensing?

The initial purchase price was good but when you need to upgrade, it's a different story.

What other advice do I have?

Overall, including the format, support, and technical performance, I would rate it as seven of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gokhan Dikmen - PeerSpot reviewer
Vice President of product at a tech services company with 51-200 employees
Real User
Sep 24, 2019
Its speed and reliability are the most valuable features
Pros and Cons
  • "The most valuable features are that it is fast and reliable."
  • "The management should be improved and the GUI interface could be better and easier."

What is our primary use case?

We are partners with this solution. In my company, we provide the cloud model. We offer service for public and private cloud and also on-premises.

What is most valuable?

The most valuable features are that it is fast and reliable. 

What needs improvement?

The management should be improved and the GUI interface could be better and easier.

In the next release, they should improve the replication. There should be high availability. You can't do replication from one EMC to another, you would need to use another tool with the way it is now. 

How are customer service and technical support?

Technical support depends on the contract and the partner that you are working with. There are some partners that don't have enough knowledge about support.

How was the initial setup?

The initial setup is not hard, but it's not difficult for me because I am an engineer. It didn't take too long for me. If the customer did the implementation, it could take longer. It took around two to three hours. 

What other advice do I have?

I would rate it an eight out of ten. 

I would recommend this solution to someone considering it. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Buyer's Guide
Dell XtremIO
January 2026
Learn what your peers think about Dell XtremIO. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,435 professionals have used our research since 2012.
it_user851880 - PeerSpot reviewer
IT Manager at a financial services firm with 1,001-5,000 employees
Real User
Sep 22, 2019
A solution with good stability, excellent scalability and an ability to increase overall performance
Pros and Cons
  • "We've seen great enhancements from the performance point of view. There's good availability, stability, and continuity, but the performance actually has increased by 60 or 70%."
  • "The solution needs to be simplified. When you integrate your storage with other systems, could use a little bit of automation."

What is our primary use case?

We use the solution primarily in the banking system.

What is most valuable?

It's a great solution. We have 100% high availability and 100% business continuity. All our banking is All-Flash behind the VPLEX. 

We've seen great enhancements from the performance point of view. There's good availability, stability, and continuity, but the performance actually has increased by 60 or 70%.

What needs improvement?

The solution needs to be simplified. When you integrate your storage with other systems, it could use a little bit of automation. 

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability of the solution is very good. It may even be the best of the best if you compare it to the competition.

What do I think about the scalability of the solution?

The scalability is very good. We can easily upgrade and move from one generation to another.

How are customer service and technical support?

Technical support is very good. It's one of the best vendors for support.

How was the initial setup?

The initial setup was straightforward. 

How long deployment takes depends on the platform. For example, on VMAX All-Flash, the initial configuration, and the provisioning took about three or four days. We were executing the hard work, including laying the cables, and all the break and fix stuff. 

What about the implementation team?

We had a consultant assist with the deployment.

What other advice do I have?

We've used multiple versions of the solution. We started with a legacy version from the VMAX 40K and then we went to the VMAX All-Flash 450FX. Currently, we are planning also to use PowerMax 8000. We use the on-premises deployment model. We don't deal with any cloud models.

I would rate the solution nine out of ten. I'm talking from the banking sector point of view. The banking sector is a more critical system. You have to keep your system up all day, all week, and you can not lose even a bit of transaction even for a millisecond or microsecond because you'll lose money. From my point of view, it's great, it's not like any other solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Regional Technical Manager CST at a tech services company with 501-1,000 employees
Real User
Sep 22, 2019
Deduplication and auto-tiering are good, and it is easy to implement
Pros and Cons
  • "I like the deduplication and auto-tiering features."
  • "The product could be improved by reducing the pricing and having better organization in their technical support team."

What is our primary use case?

The primary use case of this solution is for virtualization.

The deployment model used was on-premises.

What is most valuable?

I like the deduplication and auto-tiering features.

What needs improvement?

The product could be improved by reducing the pricing and having better organization in their technical support team.

What do I think about the stability of the solution?

This solution is stable. I would give it five out of six, not 100% only 90%.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and technical support?

The technical support is good but they are not well organized.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

There are costs in addition to the standard licensing fees.

What other advice do I have?

I am a partner for Dell EMC.

My complaints are not about the features of this solution, it's more about the pricing and the support.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Data Center Manager at a tech services company with 11-50 employees
Real User
Sep 19, 2019
A solution that offers high performance along with good stability and scalability
Pros and Cons
  • "The solution's most valuable feature is its high performance."
  • "The implementation isn't exactly complex, but the solution should have some enhancements in it to make the process more centralized."

What is our primary use case?

We primarily use the solution for custom development and customer case studies.

What is most valuable?

The solution's most valuable feature is its high performance.

What needs improvement?

The deployment of the solution could be simplified.

The solution should be integrated into the system by default and not separately.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable for SMBs.

How are customer service and technical support?

Technical support is okay.

How was the initial setup?

The implementation isn't exactly complex, but the solution should have some enhancements in it to make the process more centralized.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It tends to offer some of the best pricing, but I still think it could be better.

What other advice do I have?

We are using the on-premises deployment model.

My advice to those who plan on implementing the solution is to make sure you are doing accurate sizing. Don't just size for your current use only.

I would rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1175643 - PeerSpot reviewer
Snr. Build Engineer at a computer software company with 1,001-5,000 employees
Real User
Sep 16, 2019
Good inline data reduction and deduplication for enterprise-level organizations
Pros and Cons
  • "The solution's most valuable features are the inline data reduction and deduplication."
  • "This solution is geared toward enterprise-level companies. Small and medium-sized businesses would find it extremely expensive."

How has it helped my organization?

I'm able to deploy a scalable amount of virtual machines from images of hundreds of gigabytes per second.

What is most valuable?

The solution's most valuable features are the inline data reduction and deduplication.

What needs improvement?

It's not an improvement so much as a query. What I'm curious about is whether or not the feature has the ability to do inline data reduction between two physical storage solutions. If we have one storage solution in the UK and the other in Australia, will the system be able to tell us what we have already, so we aren't sending 95% of our data across the world unnecessarily? I know that the feature works locally on the source solution. What I'm curious about is, would that data reduction feature work between two instances of XtremIO in two different places.

For how long have I used the solution?

I've been using the solution for almost three years.

Which solution did I use previously and why did I switch?

It was the company's choice to switch to this solution. I don't remember what we had beforehand. I think that they made the switch because we knew we were going to have a large amount of data. The data reduction deduplication that this solution offered was very valuable. We knew that if we were going to be doing an extremely high amount of the right operation, the inline data reduction would be valuable as well. 

What other advice do I have?

The performance of some of the features of the solution is very powerful. XtremIO was powerful enough to allow us to disable features of other items.

If I didn't have to think about the cost, I would rate the solution ten out of ten. This solution is geared toward enterprise-level companies. Small and medium-sized businesses would find it extremely expensive.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Architect at a healthcare company with 5,001-10,000 employees
Real User
Sep 16, 2019
It can handle big workloads and has good performance
Pros and Cons
  • "The program is very stable."
  • "I would like to see more scalability."

What is most valuable?

What I like about this solution, is that it is really fast and it's really good in compression. So you can put a lot of data in line on it. I've used it for cases like VDI in a healthcare environment because we use multiple copies of it. It is very good and has very good performance. It can handle big workloads. 

What needs improvement?

What needs to improve is that the end compression uses a lot of CPU, which makes it difficult or impossible to upgrade. I believe that it has improved in the upgraded versions, which we don't have yet. Also, the price and interface should be simplified too. 

For how long have I used the solution?

I've been using the solution for the past three years on premises.

What do I think about the stability of the solution?

The program is very stable.

What do I think about the scalability of the solution?

We had some difficulty when we tried to expand our XtremIO because it had to be done in a certain way and only EMC personnel were allowed to do it. That wasn't very flexible. But it seems to be better in the new version. Scalability is always a problem. 

How are customer service and technical support?

The technical team is good.

Which solution did I use previously and why did I switch?

We previously used another EMC program, but it was not flash only, so that's why we switched to this solution. It possible to buy an all-flash system and, based on the compression features, we changed to this unit. 

How was the initial setup?

We were not allowed to do the initial setup ourselves. So it was done by EMC personnel and maybe that could be improved so that our partner, our supplier, could do it themselves so that you don't need an EMC rep to perform the installation.

What other advice do I have?

My advice to others would be to test it first to see the expected ratios. Do a check to see if they deliver what they promise. I would rate this solution a nine out of ten. To make it a perfect ten, I would like to see better scalability. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager, EMEA Datacenter and Database Operations at a tech vendor with 501-1,000 employees
Vendor
Nov 1, 2018
The stability needs improvement. And, it is expensive as you scale.
Pros and Cons
  • "The most valuable features are: complete performance and ease of use."
  • "It was very easy and straightforward to setup."
  • "It is very expensive to scale. You have to buy an additional system to extend from one disc, for instance. It is scalable, but extremely expensive to do so."
  • "I am not too impressed with XtremeIO because we had a major failure."

What is our primary use case?

The performance very good, and the use case is actually we decided to have all flash a couple years ago and Xtreme IO was one of the vendors that your EMC partner reccomended so there was no discussion of what kind of storage we would buy.

What is most valuable?

The most valuable features are:

  • Complete performance
  • Ease of use

What needs improvement?

The stability of the product needs improvement.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

I am not too impressed with XtremeIO because we had a major failure.

What do I think about the scalability of the solution?

It is very expensive to scale. You have to buy an additional system to extend from one disc, for instance. It is scalable, but extremely expensive to do so.

How is customer service and technical support?

The technical support was very good, but since the merger with Dell, it is very bad. It went from very good to very bad.

How was the initial setup?

It was very easy and straightforward to setup. We plugged it in, connected, and then started. Simple. Our technical team had no problem with it.

What about the implementation team?

When choosing a vendor, we we value known companies, as a solution. In addition, we value Blue technology.

What's my experience with pricing, setup cost, and licensing?

It is expensive if you need to increase scalability.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: January 2026
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