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Dell PowerProtect DD (Data Domain) Room for Improvement

OI
General Director at a tech services company with 51-200 employees

Dell EMC PowerProtect DD (Data Domain) is not a product that's easy to install by customers. There are a lot of products, e.g. entry-level storages that can be easily installed by customers themselves, but this product and other IDPA solutions need to be installed by professionals.

Customers who buy Dell EMC PowerProtect DD (Data Domain) should not worry about its installation and deployment. It should be installed directly by Dell, or by a Dell partner for free, but the price of this product must include installation, so installation will no longer be a problem.

Installation and deployment for this product need to be improved. These processes need to become easier. The user interface could also be improved, but I did see that Dell now provides a number of products with very nice interface. We used to have Dell PowerEdge VRTX, but it reached its end-of-life (EOL). It was a small blade server with a small storage that's working, but it was equipped with a friendly interface for customer installation. Dell EMC and some other vendors should also sell entry-level to mid-range products that are more user-friendly, and make them out of the box products.

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AC
Professional Services - Data Protection Consultant at S&T Romania

The price could be improved. 

Technically speaking, the solution is okay. It's not perfect. We have to remember that it's a backup appliance. A storage appliance is not primary service. Let's say in a standard configuration you have only one controller, you don't have high visibility. We have installations on higher-visibility on one environment when one bank says, "We want a controller, doesn't matter how much it costs." We explain that something that is not the main storage is not production. " It's not primary storage, however, it can be used for different environments. Let's say to use it as the NFS or VMware deployment. 

Dell is improving the product all of the time, actually. There were a lot of improvements from version 7.3 to 7.4 for example. 

I've worked with the solution on and off since 2009 and I've watched it evolved from a small backup appliance to what it is now. They've done very well with it. 

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Sufyan Khan - PeerSpot reviewer
CTO at New Horizon Computers

In terms of backup software, NetWorker is a very, very good. However, it is very complex. If you want to export on a NetWorker deployment, usually you need to add more plug-ins. If you install Titanium, through the vCenter, you can directly backup all virtualized data. Using Titanium, you can backup Oracle data through the main directly or on the data lake.

First-time integrations are difficult in NetWorker. NetWorker software needs to be simplified. It's very complex. 

The technical support has gotten worse as of late. They could work to make it much better.

One feature which IBM has, and which I am unable to see in Data Domain (or on their optimum roadmap) is the utility-based backup solutions. There are no utility-based Data Domain models. 

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Buyer's Guide
Dell PowerProtect DD (Data Domain)
June 2022
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,190 professionals have used our research since 2012.
MG
Pre-Sales and Technical Manager at a tech services company with 11-50 employees

In terms of what could be improved, when you use Data Domain, you have to have at least 15% to 20% of free space so it can work properly. I understand that space is needed to process all the data, but it would be a big improvement if we could use that space too.

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Mina_Magdy - PeerSpot reviewer
Senior Solutions Architect at Benya Systems

The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex.

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ManuelIglesias - PeerSpot reviewer
Solutions Architect at Open group

Data Domain lacks compatibility with fiber channels and tapes. We can't use it with a tape library. That's an issue in Latin America sometimes because a lot of clients still use tapes for budget reasons. Maybe they have a lot of archives. In North America and Europe, they do a lot of archiving, but they use the cloud more than we do. Sometimes we have to put together a Frankenstein where we connect another server to the tape library and send all the data there. 

I understand why integration with tapes isn't possible because they are designing these applications for the future. In the next decade, all the information will be sent through private and public clouds. It's a great way to send data. It can be software-defined, so you have lots of paths to send information, and it's it's not too slow, so I guess that's why they don't support tapes. When we have challenges with other providers, maybe an internal ID would help.

Also,Dell's backup software comes in a lot of flavors, and there's a bundle that gives you all the functionality. You use this software to do this and another to do that. There isn't a single application that can do everything, and sometimes that makes some struggles.

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JN
Lead Engineer at a financial services firm with 10,001+ employees

The new niche players are currently very good, but some things that they lack. As an example, NetApp Filer. There is no real partnership between different vendor platforms such as EMC or NetApp. They don't really talk that much. There needs to be better ease of use with like APIs and automation and things of that nature. Some vendors are more API friendly, some vendors are not. Being API friendly will help.

EMC is just coming out with their global deduplication future with virtual addition and things like that. Which is still in the works.

They need to make migration easier. 

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Abbas Dagher - PeerSpot reviewer
Regional Key Account Manager at ACT

One improvement to the solution would be in the integration with backup software. They still have hardware different from the software.

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MG
Pre-Sales and Technical Manager at a tech services company with 11-50 employees

I have seen documentation from other products saying that they protect against ransomware and I haven't seen this in Data Domain. I don't know if it is a good idea to have it in the appliance, but I would like to see some kind of integration with the ransomware in the next release.

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Darshan Kolambkar - PeerSpot reviewer
Sr Technical Architect at a insurance company with 10,001+ employees

The only problem is that it's more expensive than any other vendors available in the market. Overall, the product has a very large portfolio, and even the support level is great, but the challenge is the cost.

I would like to see a direct cloud backup solution. I should be able to directly take a backup into the cloud instead of having another product in between PowerProtect. It should be flexible enough to support the cloud.

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Vedat Gunes - PeerSpot reviewer
BI & Analytics Manager at a insurance company with 1,001-5,000 employees

The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits.

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Chris Childerhose - PeerSpot reviewer
Lead Infrastructure Architect at ThinkON

The processing capabilities I believe could be improved, however, we have an older unit DD670 and newer units may have already improved upon this.

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Michel Taung - PeerSpot reviewer
System Engineer for Business Solution Department at PT. Mastersystem Infotama

I would like to see better integration and support for backing up to cloud providers such as Alibaba Cloud.

In the next release, they need some monitoring, not only of the backup but monitoring of the firmware and the applications.

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AS
Senior SAN Administrator at a manufacturing company with 10,001+ employees

The price is on the high side.

I would like to see integration with public cloud.

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MirziyodMirsaatov - PeerSpot reviewer
CEO at Top-IT Solutions Ltd

It could be more secure.

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ML
Owner at a construction company with 5,001-10,000 employees

It can probably have integration with other OEMs. It should also have more features for ransomware protection.

It could be more competitively priced.

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MF
Logistics Supervisor at Fetchr

The price is expensive, so that could be improved. The interface and dashboards could also be improved.

We have some problems with backing up on the Power Platform. PowerServer is an IBM product, and it forces us to back up over LAN, which is not suitable for us.

It needs some added features to back up the AIX OS or the old applications running on AIX OS.

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SV
Technical Specialist at Pouyan Pardazesh Tehran Co

We do not have any specific issues. Nothing has gone wrong.

The price of the product is high. We'd like for it to be less expensive. 

The initial setup is a little hard to understand. 

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Can-Bolat - PeerSpot reviewer
Solution architect at GlassHouse

The price could be a little cheaper than it is now.

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Khalid El Harchi - PeerSpot reviewer
Head of IT Production Department at a government with 10,001+ employees

Its management can be improved.

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MT
consultant

The size and scale of the product are limited and could be improved.

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Buyer's Guide
Dell PowerProtect DD (Data Domain)
June 2022
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,190 professionals have used our research since 2012.