Dell PowerProtect Data Manager Reviews

Dell PowerProtect Data Manager serves as our main infrastructure backup solution, especially for virtual machines.

The features I appreciate most about Dell PowerProtect Data Manager are its comprehensive VM capabilities, particularly its VM backup functionality. The snapshot method is more efficient compared to other vendors and tools, including Oracle. I have observed measurable cost-saving benefits with Dell PowerProtect Data Manager. Compared to other products such as Veritas, Dell offers more competitive pricing while other vendors charge significantly more.

Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM. While VM recovery functions adequately, the system does not display data progress properly. Additionally, from a policy perspective, the interface does not allow visibility of clients at the policy level. Users must search and navigate through multiple screens to find this information. In comparison, solutions like Veritas display policy and client configurations directly in the console menu. I would like to see improvements that include bare metal restore capabilities and enhanced data restore features in Dell PowerProtect Data Manager.

I have been working with Dell PowerProtect Data Manager for approximately one and a half to two years.

During version upgrades, I experienced some bug issues that required hotfixes for database and Oracle database functionality. Overall, I would rate the stability of Dell PowerProtect Data Manager an eight point five out of ten.

Dell PowerProtect Data Manager performs well from a scalability perspective and is functioning properly with our current implementation. We are actively working to expand our usage and scale the solution up and out.

Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could be improved, and database-level backup support requires enhancement. I would rate Dell's customer support a seven out of ten.

Before implementing Dell PowerProtect Data Manager, I was using traditional backup solutions such as Veritas. We are now migrating to Dell PowerProtect Data Manager based on this transition.

I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions.

My impression of Dell PowerProtect Data Manager's dashboard interface and user experience is that it is user-friendly, straightforward, and simple with an easy design that anyone can understand and use effectively. I assess the efficiency of Dell PowerProtect Data Manager in managing data recovery processes at a VM-level snapshot to be a ten out of ten, while for remaining database recoveries, I would rate it an eight out of ten. I have utilized the solution's deduplication feature through Dell EMC with three hundred configuration. Both deduplication and compression are available based on operating system settings. Regarding role-based access control and its impact on security management within our operations, we are currently not utilizing role-based access and instead maintain common credentials only, though such role-based access control is available in solutions like Veritas. My overall review rating for Dell PowerProtect Data Manager is eight point five out of ten.

On-premises

My main application is backup for the data center. Dell innovated significantly in the GUI of the product, making it very easy to use. I think it may lack some features like desktop backups, but for data center backups and enterprise applications, it is more than enough.

It supports new applications like Kubernetes and virtualized environments, and it excels in this part of the data center.

I believe it covers both operational facilitation and eases the backup process for the data center administrators. It covers the full range of data center requirements.

I work with Dell PowerProtect Data Manager and Dell PowerProtect Data Domain, which are the most common products in the PowerProtect family that I use regularly.

I cover the full portfolio of Dell, including PowerEdge, PowerStore, Dell PowerProtect Data Manager, PowerScale, and PowerFlex.

I would suggest adding a desktop backup feature, which would be a valuable option for customers. It also lacks tape library support and does not back up tapes. Although tape is somewhat outdated technology, customers still have use cases where they maintain backups on tapes. Dell PowerProtect Data Manager does not have tape support. These two features would make it a complete solution.

I have been using this solution since its release, approximately two years ago.

The support is acceptable but not great. The teams are capable enough and can solve problems, but they take some time to do so.

The setup process is very straightforward and simple, taking only minutes to complete.

We primarily offer the implementation ourselves, configuring and implementing the solution for our customers. Rarely does a customer choose to implement the solution independently.

Veeam is the most comparable solution in terms of price and features.

Dell PowerProtect Data Manager has full support and a comprehensive ecosystem, supporting many third-party solutions and non-Dell products.

We typically sell Dell PowerProtect Data Manager with other products like Data Domain as part of a larger solution. Customers benefit from the tight integration of Dell PowerProtect Data Manager with other Dell products.

I would rate this product an 8 out of 10.

Hybrid Cloud

Other

Dell PowerProtect Data Manager is my primary solution for centralized backup and recovery management, database protection, NAS and file system backup, and cloud integration with Azure.

I use Dell PowerProtect Data Manager daily for installation, architecture, troubleshooting, and backup policies.

The best features that Dell PowerProtect Data Manager offers are encrypted backup, cyber recovery, and ransomware resolution, automated discovery, policy-based account protection, and self-service restore capabilities.

Encrypted backup is the feature I rely on the most and find the most valuable in my daily work. Centralized backup and recovery management is also a significant feature that Dell PowerProtect Data Manager provides.

Dell PowerProtect Data Manager has positively impacted my organization by saving time, improving security, and providing reliable data protection.

Dell PowerProtect Data Manager can enhance automated backup management, faster backup and recovery, stronger cyber resilience, centralized visibility, and governance.

For automated backup management, it can automatically discover applications, databases, VMs, and file systems.

I have been using Dell PowerProtect Data Manager for two years.

I find that it is performing as expected in terms of accuracy and reliability of its output.

My advice for others looking into Dell PowerProtect Data Manager is that it is a high-capability product that is easy to use and improves security, data backup, and automated data backups.

Dell PowerProtect Data Manager is also improved with AI, focusing on the strongest AI-related values. Today, protecting the data that powers AI initiatives and strengthening cyber resiliency is focused on generative AI administration features. Regarding Dell PowerProtect Data Manager's AI capabilities, I think it can help to protect and manage data security.

I rate this product an eight out of ten.

I use PowerProtect for both organizational needs and as a service provider, selling it to our customers. Our customers mainly use it for native data protection tools that are pre-integrated with their applications to ensure seamless functionality. The dashboard is full of capabilities, easy to manage, and easy to use.

PowerProtect Data Manager is the only backup software needed with a backup storage to store data. It integrates with Data Domain, one of the best backup storages. The solution is pre-integrated and pre-validated, offering a cohesive and functional integration between software and storage, enhancing the RPO and RTO metrics.

PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.

I have been using PowerProtect Data Manager for approximately two years.

I find PowerProtect Data Manager to be very stable. It is built over new modern technology with a modern programming language, which makes it lightweight and prevents crashes.

PowerProtect Data Manager can back up an entire existing environment, but the cloud scalability could improve. While it can be deployed over the cloud, it doesn't handle full disaster recovery in the cloud automatically. Users must manually restore and deploy data in the cloud.

Technical support for PowerProtect Data Manager is effective due to its simplicity. Dell is known for good support, providing qualified 24/7 assistance. Unlike NetWorker, PowerProtect's straightforward interface and pre-integrations reduce the support burden.

Positive

If I were to compare PowerProtect Data Manager with competitors, the main comparison would be with Veeam, as both are purely software solutions. Veritas and Commvault integrate with their own hardware.

The initial setup of PowerProtect Data Manager is very simple. It involves a straightforward wizard process, taking less than an hour to complete.

PowerProtect Data Manager is cost-effective, as it is licensed per socket allowing for extensive workload coverage without additional costs. This makes it cheaper than Veeam, which uses a subscription model and licenses per workload.

I would rate PowerProtect Data Manager a nine out of ten because of the missing features, namely fully orchestrated DR to the cloud and the tape-out capability. Overall, I find it to be an excellent solution.

Hybrid Cloud

Other

We are using Dell PowerProtect Data Manager to back up all of our on-premises servers and replicate the backup to the cloud. We have also started to back up our cloud data with this solution.

We back up all of the virtual machines in our VMware environment with Dell PowerProtect Data Manager and we have a bunch of domain controllers at all of our branches. We back up the file share data from the domain controllers at the branches.

Currently, there is no major improvement since using Dell PowerProtect Data Manager. The major improvement is the fact that we are now on a supportable version of software and hardware for our backup solutions. We are rolling over to new hardware.

That is basically all we are using Dell PowerProtect Data Manager for at this point in time.

We have been using Dell PowerProtect Data Manager for three months now.

There are no issues at this point in time with Dell PowerProtect Data Manager. Since we just implemented it, we have not experienced any major issues outside of typical new user problems. So far, the experience has been positive.

I have used Dell PowerProtect in the past and had no issues with it back then. When it came time to renew our backup platform, this was one of the tools that we looked at. We felt it met our needs and was a partner that we wanted to stick with.

I appreciate the response about Dell PowerProtect Data Manager. We have not had enough time in the product yet to be able to evaluate what would be better or worse with this solution. There are some kinks in the system to figure out with this interview, but it is fine enough. I would rate this review as adequate.

On-premises

Other

Our main cases for Dell PowerProtect Data Manager are for virtual tape library.

The features I like the most include the decompression, the duplication, compression, and deduplication.

The availability of the unified dashboard fundamentally impacts my strategic decision making because it is a fundamental dashboard.

I think Dell PowerProtect can be improved in that I see PowerStore supporting the synchronous and asynchronous replica, similar to PowerMax.

I have been using it for 10 years.

I don't know if prior to adopting Dell PowerProtect Data Manager we were using another solution since I have worked here for five months, and we were using this solution.

Regarding return on investment, I have worked in this company for five months, so I don't have this data.

I have had a great experience with pricing, setup cost, and licensing; it is clear and simple.

I did not consider any other solutions before Dell PowerProtect Data Manager; it is supported and suggested with our software, making it the correct and right choice.

I support a company that leverages Dell PowerProtect Data Manager technology. Ideally, KCB is the client, and I am the one who does the support. We have been working with PowerProtect Data Manager for approximately two years, going on three. The main use cases are backups and recovery.

I love that it has an interactive GUI, and it is not complicated to use. I am able to generate good reports when connected with Dell Data Protection Advisor and Networker. It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration. Being able to deploy the right solution that the system can achieve enhances the effectiveness for my customers.

The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not align well with the customer's availability. Expediting the scheduling of calls and feedback would be beneficial to my interaction with clients.

I have been working indirectly with Dell PowerProtect Data Manager for approximately three years.

I would rate stability at seven out of ten due to certain user-based and upgrade issues. I and other users sometimes face connection issues and password problems. Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.

Dell PowerProtect Data Manager satisfies my customers' needs in terms of scalability.

Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once engaged. Faster scheduling and better alignment with customer needs could enhance the customer service experience.

Positive

Setting up Dell PowerProtect Data Manager is fair and can be perceived as a mix of easy and challenging. Proper preparation is essential to handle varying deployment challenges successfully.

The price of Dell PowerProtect Data Manager is generally perceived as reasonable. However, specific figures are not available as I am on the technical side and do not handle costs.

A thorough deployment involves understanding the system's capabilities clearly. My customers must be made aware of what resources Dell PowerProtect Data Manager can handle. I recommend proper research and aligning deployment with customer needs to ensure success. 

My total rating for PowerProtect Data Manager is eight out of ten.

On-premises

We are selling backup management solutions like Dell PowerProtect Data Manager alongside Data Domain. We use Dell PowerProtect Data Manager for disaster recovery through incremental backups.

The management part of Dell PowerProtect Data Manager has improved significantly. We value its backup appliance solution, which can be integrated seamlessly with existing systems when customers choose Dell. PowerProtect also offers both cloud and on-premise versions, eliminating many deployment issues. Additionally, its stability is commendable, with a rating of eight out of ten.

The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers.

We have been using Dell PowerProtect Data Manager alongside previous deployments of Networker for many years.

The stability of Dell PowerProtect Data Manager is rated eight out of ten.

Dell technical support is good and rated eight out of ten.

Positive

We previously used Networker and moved towards PowerProtect, although we still face installation issues.

The initial setup is not complex at all, with both cloud and on-premise versions available.

Overall, pricing does not significantly impact our decision. The main concern is the solution itself, presales activities, and positioning it in the right place. Commercial aspects are secondary to technical and marketing considerations.

Competitors like CommVault, Veeam, and Data Protector from OpenText are evaluated because they have a stronger market push.

Regardless of competition, we recommend Dell PowerProtect Data Manager when working with Dell solutions. However, we feel more comfortable with competitors due to better communication and marketing. Overall, the market acceptance is less favorable for Dell. The overall rating for Dell PowerProtect Data Manager is seven out of ten.

Hybrid Cloud

Other

I work with Dell PowerProtect Data Manager and Data Domain, which are backup software solutions.

The features I appreciate about Dell PowerProtect Data Manager include the snapshot killer, which is a very good feature, and the ability to access the hypervisor directly to take backups from VMs. I find it most beneficial because of the ease and power of the core backup software. Dell created the backup software from scratch, so they incorporated the most powerful features found in other backup software in the field.

Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes. Additionally, they should support tape library backup capabilities.

I have been working with Dell PowerProtect Data Manager for almost one year.

Dell PowerProtect Data Manager is very stable.

It is scalable.

I have no experience with technical support from Dell because I have not deployed it before.

Negative

I have worked with Veeam, Veritas, and Commvault. All of them are great backup software.

I think the license for Dell PowerProtect Data Manager is the same as other backup software.

I work with a company called Global Brands, and one of their companies is called Direct, which is a Platinum Partner to Dell. I do not have any specific examples to share at the moment. I have hands-on experience on a demo website and I purchase through Dell. I give this product a review rating of 8 because it is a very good backup solution.

For virtual environments using VMware, when customers want to purchase a separate recovery solution from Dell, I recommend Dell PowerProtect Data Manager as the backup software.

On-premises

We use the solution to protect data with my appliance storage.

The most valuable features of the solution are flexibility and data protection. Dell PowerProtect Data Manager is a good backup solution.

The solution should enhance its user interface and make it more flexible. It can be enhanced to be more flexible and usable for customers. The solution should be integrated with other appliances from multiple vendors. It would be better if customers could use other appliances from other vendors along with Dell PowerProtect Data Manager.

I have been using Dell PowerProtect Data Manager for five years.

I rate the solution’s stability a nine out of ten.

Around 60% of my customers use Dell PowerProtect Data Manager.

The solution’s initial setup is very easy.

Fully configuring the appliance takes four days. However, the initial configuration for the solution can be completed within two days. Only one engineer is enough to install the solution.

The solution's cost depends on the storage. Currently, the pricing for Dell PowerProtect Data Manager is more flexible for customers. Dell PowerProtect Data Manager is not an expensive solution.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing an eight out of ten.

Based on my experience with multiple projects, all my customers are really satisfied with the management solutions for data protection with artificial intelligence. There are no issues with the solution's AI features. The Dell support team takes care of the maintenance of the solution. If I inform the professional service team in my company, five engineers from the team will handle the maintenance issue.

I would recommend the solution to other users because it is efficient and has more features.

Overall, I rate the solution a nine out of ten.

On-premises