CYPHER Learning Reviews

Before CYPHER Learning, our school was very traditional and did not use any type of online documentation. The pandemic made us look for new ways of doing things and that's when CYPHER Learning arrived. At first, it seemed very difficult to understand because we were not used to a student being able to archive their work and manage their learning in such an independent way. But this new modality of having the information online and using the CYPHER Learning application on a cell phone to see your work progress is something that has helped our institution.

It seems to me that CYPHER Learning is very didactic. You can count on forums and teamwork. It greatly favors individual work as well as teamwork. It is very important that students know how to write, but also that they know how to communicate. CYPHER Learning also facilitates socializing through the platform.

The solution has also helped save time, about 40 percent, on intervention strategies for students. For example, I have students who may take time to deliver assignments because they find them more complex. CYPHER Learning enables me to ask a student to do everything in a more creative way, such as by uploading a video or a canvas. In that way, life is made easier for them. Progress is faster thanks to NEO. Students can access a folder designed especially for them, according to their specific needs. NEO allows me to focus on exactly what they need and helps me close the learning gap.

And in terms of administrative work, it helps me do everything faster. Before, I had to see the grades separately. Now I can see them through CYPHER Learning and it helps a lot to consolidate the grades faster.

We also save money on modules and books, and students have the information wherever they are.

CYPHER Learning has taught me how to be organized. It used to be complicated for me to review and correct papers, but CYPHER Learning streamlines the process and provides the option of giving quick feedback, from both students and teachers.

In CYPHER Learning, all learning sessions are uploaded so that students can preview them before class, and students can upload their activities in class. We also use the synchronization with Zoom. 

The fact that you can organize all the information so that you have an order regarding the topics that the students review, and the way in which CYPHER Learning archives all the work done by the students, seems very useful to me.

I have many students in my charge and thanks to the automation provided by CYPHER Learning, it is possible to apply any class to any classroom and, in that way, replicate the same content for all classrooms.

Each student has different needs. In the comments section, they can express their needs and I, as a teacher, can provide them with some additional detail about what to do in the activity. It is a mini-chat where teachers communicate with students. I can talk privately with the student about those sections of the class where they need reinforcement.

It is very easy for educators to communicate with students using CYPHER Learning. The comments section in the projects makes our lives a lot easier. I can make observations on how to improve their work and if the student has any questions they reply immediately. In this way, there is constant feedback. The student feels fully cared for. Before CYPHER Learning, they had to wait until the next class to see the teacher and communicate with him. It is very important to be able to communicate. That gap that existed before between teachers and students is reduced when the student feels they will get a quick and effective response from the teacher. They feel looked after.

Also, the student has a bar that shows his progress. CYPHER Learning organizes all the evaluations and summarizes things. In addition to that, because we are between virtual and face-to-face classes nowadays, the content uploaded in CYPHER Learning is an advanced type of "information spoiler" about what they are going to do each semester. And the exercises they do give us feedback regarding the level of each student.

There is room for improvement in the way competencies for each area are designated. I would like the exact activities to be specified somewhere to clarify for the students what they need to complete each activity.

We started using CYPHER Learning in 2020, when the pandemic started.

I have never had connection problems. The platform is very stable and has always worked well.

I feel that CYPHER Learning has everything I need, in terms of infrastructure and communication with students. CYPHER LEARNING is always innovating. Recently, they showed us new tools. They care about meeting needs as time goes by.

We have about 1,500 users, including students, teachers, and supervisors. We are using it to its maximum, so there is no way to increase our usage of it.

I haven't had any issues so I haven't had any experience with their technical support.

Positive

The other solution we have is SieWeb but it is just for uploading notes so it's not comparable to CYPHER Learning.

It was complex at the beginning. It was the first time we interacted with a platform of this type. However, it is intuitive and, by exploring, you understand its functionalities. 

We had three training sessions, each lasting approximately two weeks, and then teachers began to use it independently. But it really depends on how much the teacher tries to manage and experiment with it. Our older teachers had difficulties.

At first, a small number of teachers were trained, and then general training was given. In each area there was an advisor. And one teacher, who predominated in the platform, advised the rest of the team and shared what they knew about it.

In the general training, there was a CYPHER Learning implementer, but we didn't really need a lot of help because we were able to help each other and answer questions. 

My experience with the implementer was quite good. He was very didactic, he tried to answer questions very calmly and make himself understood, and he was very patient.

Our ROI is that the students and teachers feel comfortable with the solution. The fact that we are all satisfied with the work means that the investment was worth it.

Look into whether it is useful for your school. CYPHER Learning has fast statistical data and many resources.

The tools for tagging classes and assignments with competencies don't really help me in the subject that I teach. Where it does help is in all the options that the student has to write, such as forums and exercises. Perhaps during the pandemic it was more necessary but now it is used less frequently.

The innovation and deployment of CYPHER Learning was very useful. In our school there are always surveys, and CYPHER Learning is something that everyone sees as necessary.

Foreign Language:(Spanish)

¿Cómo ha ayudado a mi organización?

Antes de CYPHER Learning, nuestra escuela era muy tradicional y no utilizaba ningún tipo de documentación en línea. La pandemia nos hizo buscar nuevas formas de hacer las cosas y ahí llegó CYPHER Learning. Al principio parecía muy difícil de entender porque no estábamos acostumbrados a que un alumno pudiera archivar su trabajo y gestionar su aprendizaje de forma tan independiente. Pero esta nueva modalidad de tener la información en línea y usar la aplicación CYPHER Learning en un celular para ver el avance de tu trabajo es algo que ha ayudado a nuestra institución.

Me parece que CYPHER Learning es muy didáctico. Puedes contar con foros y trabajo en equipo. Favorece mucho el trabajo individual así como el trabajo en equipo. Es muy importante que los alumnos sepan escribir, pero también que sepan comunicarse. CYPHER Learning también facilita la socialización a través de la plataforma.

La solución también ayudó a ahorrar tiempo, alrededor del 40 por ciento, en estrategias de intervención para los estudiantes. Por ejemplo, tengo alumnos que pueden tardar en entregar las tareas porque las encuentran más complejas. CYPHER Learning me permite pedirle a un estudiante que haga todo de una manera más creativa, como subir un video o un lienzo. De esa manera, la vida se les hace más fácil. El progreso es más rápido gracias a CYPHER Learning. Los alumnos pueden acceder a una carpeta diseñada especialmente para ellos, según sus necesidades específicas. CYPHER Learning me permite concentrarme exactamente en lo que necesitan y me ayuda a cerrar la brecha de aprendizaje.

Y en cuanto al trabajo administrativo, me ayuda a hacer todo más rápido. Antes tenía que ver las calificaciones por separado. Ahora puedo verlos a través de CYPHER Learning y ayuda mucho a consolidar las calificaciones más rápido.

También ahorramos dinero en módulos y libros, y los estudiantes tienen la información donde sea que estén.

CYPHER Learning me ha enseñado a organizarme. Antes me resultaba complicado revisar y corregir trabajos, pero CYPHER Learning agiliza el proceso y ofrece la opción de dar feedback rápido, tanto de alumnos como de profesores.

¿Qué es lo más valioso?

En CYPHER Learning, todas las sesiones de aprendizaje se cargan para que los estudiantes puedan obtener una vista previa antes de la clase y los estudiantes puedan cargar sus actividades en clase. También usamos la sincronización con Zoom.

Me parece muy útil el hecho de que puedas organizar toda la información para que tengas un orden respecto a los temas que revisan los alumnos, y la forma en que CYPHER Learning archiva todo el trabajo realizado por los alumnos.

Tengo muchos alumnos a mi cargo y gracias a la automatización que brinda CYPHER Learning, es posible aplicar cualquier clase a cualquier aula y, de esa manera, replicar el mismo contenido para todas las aulas.

Cada estudiante tiene necesidades diferentes. En la sección de comentarios, pueden expresar sus necesidades y yo, como docente, puedo brindarles algún detalle adicional sobre qué hacer en la actividad. Es un mini-chat donde los profesores se comunican con los alumnos. Puedo hablar en privado con el alumno sobre aquellas secciones de la clase en las que necesita refuerzo.

Es muy fácil para los educadores comunicarse con los estudiantes usando CYPHER Learning. La sección de comentarios en los proyectos nos hace la vida mucho más fácil. Puedo hacer observaciones sobre cómo mejorar su trabajo y si el estudiante tiene alguna pregunta, responde de inmediato. De esta manera, hay una retroalimentación constante. El estudiante se siente totalmente atendido. Antes de CYPHER Learning, tenían que esperar hasta la próxima clase para ver al maestro y comunicarse con él. Es muy importante poder comunicarse. Esa brecha que existía antes entre profesores y alumnos se reduce cuando el alumno siente que obtendrá una respuesta rápida y eficaz por parte del profesor. Se sienten atendidos.

Además, el estudiante tiene una barra que muestra su progreso. CYPHER Learning organiza todas las evaluaciones y resume las cosas. Además de eso, debido a que hoy en día estamos entre clases virtuales y presenciales, el contenido subido en CYPHER Learning es una especie de "spoiler informativo" avanzado sobre lo que van a hacer cada semestre. Y los ejercicios que hacen nos retroalimentan respecto al nivel de cada alumno.

¿Qué necesita mejorar?

Hay margen de mejora en la forma en que se designan las competencias para cada área. Me gustaría que las actividades exactas se especifiquen en alguna parte para aclarar a los estudiantes lo que necesitan para completar cada actividad.

¿Por cuánto tiempo he usado la solución?

Empezamos a usar CYPHER Learning en 2020, cuando empezó la pandemia.

¿Qué pienso sobre la estabilidad de la solución?

Nunca he tenido problemas de conexión. La plataforma es muy estable y siempre ha funcionado bien.

¿Qué opino de la escalabilidad de la solución?

Siento que CYPHER Learning tiene todo lo que necesito, en cuanto a infraestructura y comunicación con los estudiantes. CYPHER LEARNING siempre está innovando. Recientemente, nos mostraron nuevas herramientas. Se preocupan por satisfacer las necesidades a medida que pasa el tiempo.

Tenemos alrededor de 1500 usuarios, entre estudiantes, profesores y supervisores. Lo estamos utilizando al máximo, por lo que no hay forma de aumentar nuestro uso.

¿Cómo son el servicio de atención al cliente y el soporte?

No he tenido ningún problema, así que no he tenido ninguna experiencia con su soporte técnico.

¿Qué solución usé anteriormente y por qué cambié?

La otra solución que tenemos es SieWeb, pero es solo para cargar notas, por lo que no es comparable con CYPHER Learning.

¿Cómo fue la configuración inicial?

Fue complejo al principio. Era la primera vez que interactuábamos con una plataforma de este tipo. Sin embargo, es intuitivo y, al explorarlo, comprendes sus funcionalidades.

Tuvimos tres sesiones de capacitación, cada una de las cuales duró aproximadamente dos semanas, y luego los maestros comenzaron a usarla de forma independiente. Pero realmente depende de cuánto el maestro intente manejarlo y experimentar con él. Nuestros maestros mayores tenían dificultades.

Al principio, se capacitó a un pequeño número de maestros y luego se impartió capacitación general. En cada área había un asesor. Y un docente, que predominó en la plataforma, aconsejó al resto del equipo y compartió lo que sabían al respecto.

¿Y el equipo de implementación?

En la capacitación general, hubo un implementador de CYPHER Learning, pero realmente no necesitábamos mucha ayuda porque pudimos ayudarnos entre todos y responder preguntas.

Mi experiencia con el implementador fue bastante buena. Era muy didáctico, trataba de responder a las preguntas con mucha calma y hacerse entender, y tenía mucha paciencia.

¿Cuál fue nuestro Retorno de Inversión?

Nuestro retorno de inversión es que los estudiantes y profesores se sienten cómodos con la solución. El hecho de que todos estemos satisfechos con el trabajo significa que la inversión valió la pena.

¿Qué otro consejo tengo?

Mira si es útil para tu escuela. CYPHER Learning tiene datos estadísticos rápidos y muchos recursos.

Las herramientas para etiquetar clases y tareas con competencias realmente no me ayudan en la materia que enseño. Donde sí ayuda es en todas las opciones que tiene el alumno para escribir, como foros y ejercicios. Quizás durante la pandemia era más necesario pero ahora se usa con menos frecuencia.\

La innovación y el despliegue de CYPHER Learning fue muy útil. En nuestra escuela siempre hay encuestas, y CYPHER Learning es algo que todos ven necesario.

We were searching for a learning management system that had unusual features to meet our requirements, including the ability to sell our course.

A significant improvement is the performance we get. Our other system has performance issues. Sometimes, it takes that system ages to upload the content, to set up users and enroll a course, et cetera. With CYPHER Learning, it's just a matter of clicks and the system reacts immediately. And there is definitely very solid IT performance in the back end. It's a huge time saver. 

The system is also responsive, which is highly appreciated among our clients and customers, as well as our staff, as they can do everything on their mobile devices.

In terms of administrative work and costs, with CYPHER Learning, they are about a quarter of what they were. In the dental business, it's necessary to have hands-on training, but we also have a lot of remote training activities, so we still have a certain collection of tools to provide everything, but we are on our way to integrating everything under one roof with CYPHER Learning.

When looking for a solution, we defined a certain set of must-have features as well as some advanced features that would be good to have. And CYPHER Learning has both. 

The core functionality includes

• an intuitive, multilingual user interface
• responsive design
• proper content and user management
• support for blended learning
• flexible testing and assessment options
• integration with customer-relations management
• payment gateways
• reporting and e-commerce functionality

E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks. This is probably the most critical feature for us.

It also was important that we have a multi-portal architecture so that we could run several systems under one roof. And stability and performance were important to us. We have another solution to compare it with and we were searching for improvements over that solution's performance.

The system offers a lot of features and they are very well structured. I have been involved in software development for over 30 years and, from that perspective, it's a great system. It would be really challenging to make it simpler. I get along with the system very well, and colleagues of mine, without any IT or software development background, also get along quite well with it. It's very user-friendly.

The advanced features include

• artificial intelligence-driven features
• social learning support
• mobile delivery methods 
• real-time learning analytics.
  

So far we have only made one suggestion. There is a great feature that enables self-registration for a user and it comes with an access code. Unfortunately, there is only one access code and it works for all portals. We would appreciate a dedicated access code for different portals. So far, this is the only feature we would appreciate having, but we can live without it.

We have been using CYPHER Learning for over 15 months.

We are still in the setup phase, not full deployment. The system is in place and we already have some portals, but we are still not completely alive.

It has the highest possible stability. We have had no downtime, connections lost, or any data loss. The system is absolutely stable and reliable.

It's probably the most scalable LMS I have ever seen.

We already have a number of small, dedicated portals for our subsidiary. We also set up a dummy LMS portal for our top customers, to show them how it can work. And we have a little pilot group of 25 people who are testing what we are uploading.

We get great support. We have one person from the sales team who is extremely skilled, and we also have a dedicated technical assistant. He is extremely skilled in all technical questions, but he also provides us with great best practices. We can also get questions answered from the community, which is quite huge, and from help material.

Positive

We had several systems in the house because some providers bound the sharing of content with their own LMSs, so we could only get the content if we took their systems. We still have some old LMSs from a "previous life", so to speak. And we have a learning management system as part of a document management system. But the key needs haven't been covered by these systems and that is why we picked up another one, and we are working on content migration to shut down one of our learning management systems.

One of the reasons we bought this solution was because the system is in place as soon as you enter the credit card number. It's a SaaS and, compared to other systems that are deployed over a certain period of time, we received everything out of the box from the very beginning. It was absolutely straightforward. 

The only part that was challenging was a lack of knowledge of best practices, given that there are so many ways to set it up. But from a technical perspective, there were absolutely no issues. We messed up a couple of things, but those were our fault. The system provides extremely good information videos as well as some printed material and documentation. That was more than enough for us.

The deployment itself took about two days. The only thing we had to do was customize the colors and put up some images and that was it.

As I already had some experience with learning management systems, and we have four systems in-house, based on this experience, we knew what to do fairly well. It was a real pleasure to realize that the system provides a better solution, compared to others. We didn't need to cap existing workflows.

For the deployment and maintenance, one person is needed. I was responsible for the overall process: evaluation, negotiation, deployment, and completion.

We have already generated so many savings with this platform that it's paid out, and it's not a huge investment. I hardly believe it could be less expensive. The value for money is unbeatable.

For us, it's great savings in terms of money. The system is not cheap but it's affordable. The pricing is fair. And CYPHER LEARNING has flexible plans, depending on the number of active users there are, and not on the number of licenses. This allows us to cover all our needs with a lower number of users. If we don't have a lot of active users we pay less, and if we have a lot of action in the system, we pay more, which is absolutely fine.

There are no costs in addition to the standard licensing fee. The cherry on top was that we received all the functionality with the simplest plan, the one with the minimal number of users. It couldn't be any better.

I evaluated 52 systems. After the first round, I selected 16, and in the last round, there were seven. I had extensive hands-on experience with all seven and CYPHER Learning beat them all.

My advice is that you should definitely know what you're searching for because there are so many learning management systems. A good source to start with is first-hand reports. It's also a question of experience. Some people know some learning management systems from previous lives or previous jobs.

The solution enables us to see who has not accessed the portal but that feature is less important for us because the information we provide is for people who are searching for it, so there is no pressure from our side. There is a need on the user's side to access it. 

Also, its competency-based learning feature is far beyond our needs. We would like to implement this in the near future because the feature itself is awesome, and the way it's implemented is great, but our needs are more simple at the moment.

I have already had several calls from potential CYPHER Learning customers. it's such a great product and they have such lovely people, so it's a pleasure to help them acquire more customers.

We use it for internal staff training. We're a large retail hospitality company. We have over 1,000 locations in Australia and we are also a Registered Training Organisation (RTO). That means we deliver nationally recognized qualifications. We use CYPHER Learning to deliver our qualifications to employees who sign up to complete one of those qualifications. 

We also use it for our management training. Anyone who becomes a manager within our system goes through a training program that is administered through CYPHER Learning.

We have locations across Australia, with offices in every major city where our trainers are based. One of the best benefits we've seen with CYPHER Learning is that it has allowed us to act more consistently on a national basis in how we approach the delivery of our training. Our trainers and assessors can now train and assess anyone in the country, as opposed to just where they're physically located.

When we were paper-based, the trainees would send in their coursework to their local training facility. Having a cloud-based solution has allowed us to better use our trainer resources across the country.

The transition from paper to digital has also been beneficial. As an organization, we were spending over significant money each year on printing and positing our training materials. We've seen huge cost savings in completely converting to an online digital learning system. 

And when it comes to administration, another really great feature in CYPHER Learning is the flexibility in marking. We can choose which activities are auto marked and which have to be marked by a trainer, and that really allows us to save a lot of time. We know when something is a very simple yes/no answer, we can set that to be auto-marked. That way we can spend our trainer resources on marking the more complex responses, such as those that are essay-based.

The ability to build and customize our own courses is one of the most valuable features. When we launched with CYPHER LEARNING, their team helped us build our courses. They took our paper-based coursework and developed a really engaging digital solution on the platform. The best part, for us, is being able to continue to customize and edit it. We have been able to add and explore new features as we've grown with it.

We use the system's rules engine to help automate our training. For example, as a student completes one piece of training, the rules engine unlocks the next part automatically. We also send pre-written notifications at the end of courses or at certain touch points within courses. All of that is really useful as well.

Another good functionality is that we have full visibility into when students last accessed courses, because CYPHER Learning shows us when they last accessed the portal. That helps our trainers to follow up with people who might be falling behind or who need help. And another great, related feature is that we can see how long trainees have spent on certain activities. With digital learning, it can be easy to just click-click-click and skip through things. Seeing how long students have spent on the material helps trainers have good conversations with their trainees and test their knowledge, just to make sure that they really are grasping the concepts.

There is good reporting functionality and there are good insights into trainee progress. That certainly helps our trainers to know where to target their efforts and who to follow up on. If we are looking at individual trainees, we get very good insights as to how they're tracking, what section they're up to, and how long they're taking on particular activities.

If there is one area that I would like to see more improvement in, it would be around detailed reporting. There are some little things that they could add that would give us more insights and we'd like to access those things through the reporting.

There's a lot of reporting functionality, but we've found it a bit challenging integrating it with our different organizations and getting some of the information that we need out of it. We'd like to see the kind of information that we get about individual trainees, but as a whole, across the organization. That's where we'd like to see improvement.

We've been using the solution as an organization for almost three years. I've been using it for about 12 months.

We have had no issues whatsoever. It seems to be very stable.

With CYPHER Learning, there is a lot of untapped potential for us as an organization. I look at all the available features and the add-ons and the apps that are available, and I've got lots of different ideas about how we could start to incorporate different ways of delivering our learning. I am also thinking about other learning that we're not currently doing in CYPHER Learning, and moving it to this platform. There certainly is scalability there.

We definitely have plans to increase our usage by migrating other learning courses to CYPHER Learning and that will increase our active users quite significantly. We're three years in and, now that we're comfortable and happy with the platform, we've got plans to put more courses on it.

And from a coursework perspective, there's definitely scalability. We feel comfortable that, as we start to put more learners in the system, it will scale.

We already have a large cohort of learners in the system. We have over 100,000 employees with access to the platform and there are about 10,000 people actively learning each month, but we have no concerns about scaling it. We've been in discussion with CYPHER LEARNING and we have plans that we can put in place to get more people onto CYPHER Learning.

The users are predominantly restaurant crew and managers. There are also restaurant supervisors who are responsible for coaching people through the platform, and there are the trainers and assessors within our corporate office who administer the learning.

The technical support is very good. There's a support forum, which we utilize quite regularly and the responses come in quite fast. We usually get a same-day response or even within a couple of hours to any support tickets, which is quite good. You can choose whether your query is public or private. Unless it's company-specific, you can mark it as a public ticket and then other users of the platform get to learn from the answers as well.

Positive

I've used other learning management systems before, and in my current company our previous system was a proprietary, home-grown solution. The benefit of going with CYPHER Learning was that we got their expertise in digital learning, which is probably something that we were lacking. Our platform did its job for a period of time, but as technology advanced, and the ways trainees can learn online advanced, we needed to keep up with our competitors, and CYPHER Learning has really helped us to do that.

The initial setup was complex because it was quite a complex integration. We have 100,000 employees, so setting up data feeds to give users access, and revoking access when people are terminated, and those kinds of administrative tasks, can't be done manually. Setting up the API requests to handle those things took a little bit of time, until we got things right. 

CYPHER LEARNING were very good to deal with and they assigned people to us. I wasn't part of the initial setup, but from what I understand they worked very well with our organization.

From my perspective, having come in and managed the platform for the last 12 months, with CYPHER Learning we get notably less contact through our support desk around the system, compared to our other digital platforms. That's a really good thing; people aren't complaining about it. That's obviously a good sign that it's working as intended.

As for our implementation strategy, we did a pilot group first. We picked one region of learners and one particular course and that allowed us to make sure that we were capturing feedback, customizing the platform to our needs, and ironing out any problems before we launched it on a larger scale. 

Once we were happy with that particular region and that particular course, we rolled it out for all courses in that state. We continued to capture more feedback and worked with CYPHER Learning to make any adjustments. We then rolled it out state by state.

There has been a clear return on investment for us. Even taking into consideration the additional implementation costs and the costs for building custom courses, we're still seeing that it's cheaper to run CYPHER Learning compared to the paper-based learning that we used to do.

Our pricing is based on active participants. We have a large employee base, but we made sure that we went with a pricing model that only charged us for active users, as opposed to all employees. We only enroll an employee into a course if they need to complete that course. That just helps us keep our costs down. While we have over 100,000 employees, because we have fewer than 10,000 people actively participating in a course per month, we have a plan where we pay for 10,000 users per month.

Understanding how many active users you will have, compared to total users who may access the platform, is something to consider.

In addition to the standard licensing fees, we had some setup costs to build our custom courses. With CYPHER Learning you can either build your courses from scratch yourself or you can utilize their team to assist you in doing that. We've done half and half. We paid for CYPHER LEARNING to build some initial courses and, since then, we've actually built some of our own as well.

The biggest lesson we've learned from using CYPHER Learning has been to be open to new ideas. The CYPHER LEARNING team has experts in marketing and the creation of digital learning. We had courses that worked for us and that we wanted to do in a certain way, but they suggested new ideas and different ways of approaching them. Being open to those has allowed us to innovate the way that we deliver our training, which has been good for us. Being open to innovation and new ways of delivering our training has been a worthwhile lesson for us.

I work with two levels of regular, basic education for children between the ages of three and five years. I also work in regular, basic education for primary students who are six to eight years old.

The system enables a playful, interesting, and attractive way for students to access information. Before the pandemic, the information they were presented with was seen as something rigid or routine. With CYPHER Learning, they have the possibility of being managers of their own learning. Thanks to CYPHER Learning, they have a new tool for adapting and getting ahead.

Before CYPHER Learning, the classes were a bit routine and common; even repetitive. Now, they are much more attractive. The system dusts off many things for you and reminds you that you have the capacity to do much more, to innovate from the base you already have, and this is very enriching for everyone. We all win.

Looking at the sections across the different rubrics that CYPHER Learning has allows students to have an overview. I find the way that CYPHER Learning presents all the information interesting, attractive, and easy to access. We have heterogeneous classrooms, and children have different attitudes, talents, intelligence, and emotions. Through CYPHER Learning, a teacher gets a much clearer vision.

The system helps create a sense of accompaniment, since students no longer feel alone. I listen to them as a teacher and, through CYPHER Learning, I can provide them with recommendations and make them feel safer as a student. These recommendations humanize us in their eyes.

With the five-year-old students in particular, we work a lot on the subjects of autonomy and self-help. CYPHER Learning has tools that allow them to work on that autonomy little by little. That way, when they reach primary school, they make great progress in terms of their autonomy and their development in individual and team-oriented work.

As a teacher, you have past experience, but CYPHER Learning provides you with more resources for educational work. If I want to refine the resources, it saves me a lot of time because I don't need to look for different tools to be able to share a video or upload other content. It's all together. If before working with CYPHER Learning, that kind of work took me a couple of days, now I'm talking about hours.

The work I do is not so administrative, it is more pedagogical because I am a teacher. But the platform has saved me time. In my pedagogical work, I have saved 90 percent because I have everything within reach. 

Of course, the system is all virtual; there is nothing printed out and not even any USBs are needed. Everything is within the platform.

For me, it is a great advantage to work with CYPHER Learning. It allows me to have access to students in a playful and practical way. 

The content that I upload is sent in advance so students are already familiar with my class and what I am going to work on. I indicate to students what the next topic will be, and this makes it much more effective in class. In CYPHER Learning, they can see exactly what the content will be in the following week. Of course, I do not tell them about all the content in order to create anticipation for the next class.

I am able to monitor the classes: who has entered, who has not entered yet, and who has viewed the classes.

If we are working on an assignment it allows me to upload an assessment rubric where they can see and learn about their progress.

There is also a section where they can communicate with me. They can send me messages and I can schedule consultations with them.

The platform's calendar allows me to synchronize the sessions. Apart from the sessions, I can include extra-curricular work. For example, I have an "open classroom" with students and I am able to carry out this project through the system. In that context, we could also see, using CYPHER Learning, which sections of the project we were in and learn more about it. The best thing is that not only the students who participated in the "open classroom" could access it, but also the rest of the students.

In terms of adaptive learning, through the different headings of CYPHER Learning, such as tasks and the sessions that are going to be developed, we work on the issue of inclusion, since it is open. The rhythm, style, and learning levels of the students are respected and they can access and process the information at their own pace, their own level, and according to their own interests.

Another advantage is that you have the tools to include a canvas, videos, words, and other striking and gamified elements.

As teachers, we have the option and the freedom to add content, and to work in a personalized way with the kids who need more attention. I can also make curricular adaptations to the needs of the group I'm teaching. I also really appreciate that this information is saved in CYPHER Learning. It's almost like a historical record that you can count on and access again.

All of these features are very valuable to me.

Something that bothers me is that CYPHER Learning does not allow me to upload high-resolution videos.

I would also like CYPHER Learning to constantly give training days for all the institutions that work with them. We recently had face-to-face training, but this could be done more frequently.

I have been using CYPHER Learning since 2020. 

There have been problems during the year, but they have been sporadic and they did not take long to resolve.

In our school, everyone uses it. Between administrative staff and teachers, we have about 300 people using it.

Last year, they met with us virtually. This year, they met with us face-to-face. I think there could be more continuous guidance on their part.

Positive

We used SieWeb and we continue to use it, but for other purposes. CYPHER Learning is much more practical and educational. SieWeb is much simpler.

I did not participate in the installation but I was one of the first to use it. When the pandemic started, only a few teachers began to work with CYPHER Learning. We investigated what it was about and, thanks to a CYPHER Learning consultant, it was implemented faster. The process took about a month.

In the beginning, we had training provided by the vendor. My experience with the person from Mexico who was part of the CYPHER Learning support team was good. I understood him pretty well. Then, those of us who had knowledge of the platform gave "mini-helping sessions" to the rest of our colleagues. Our school's system administrators also created tutorials in CYPHER Learning.

It seems to me that investing in CYPHER Learning means you will save a lot of time. It modernizes education, develops everyone's skills, helps us tune in with students, and humanizes us as teachers in our educational work.

Working with the children and being aware of their development, and working according to their skills, is a constant challenge. It commits us much more to our role as teachers and professionals. It also makes us better people. The work is done with full communication, as a team.

It makes things very comfortable because in CYPHER Learning you have the ability to communicate through a game, a post, a message, a poster, and other attractive ways. This helps communication to be fluid. In addition, parents have access to what we send. Depending on the area you work in, our institution has various requirements in terms of communication. If you are a tutor, communication must be continuous. If you are administrative, it varies. In my case, as a computer teacher, it is important. I think communication is essential.

The basis of helping students with their learning is focusing on their interests and approaching them in a pedagogical way to include everyone's interests. The CYP HER Learningplatform allows you to upload what you want to offer. It gives you the freedom to do the best you can and in the most creative way. It gives you all the tools. It also gives you the option to continue exploring and discovering much more.

Sometimes we exclude younger students from the use of CYPHER Learning because we think the tools are not suitable for them, but these tools have a lot to offer.

I have had a very interesting experience with a student who, for health reasons, cannot come to class. Through CYPHER Learning, she receives all the class material that her classmates receive. It is a complete package. And the system allows me to access the family and the student and benefits the child and our institution.

I would like to continue using CYPHER Learning and I would like to see many more options and updates with new features. I would recommend CYPHER Learning at any time. My advice to others is to continuously explore the tool. Familiarize yourself with the platform so that you get used to it and it enriches your educational work.

Foreign Language:(Spanish)

¿Cuál es nuestro caso de uso principal?

Trabajo con dos niveles de educación básica regular para niños de tres a cinco años. También trabajo en educación básica regular para niños de primaria de seis a ocho años.

¿Cómo ha ayudado a mi organización?

El sistema permite una forma lúdica, interesante y atractiva para que los estudiantes accedan a la información. Antes de la pandemia, la información que les presentaban era vista como algo rígido o rutinario. Con CYPHER Learning tienen la posibilidad de ser gestores de su propio aprendizaje. Gracias a CYPHER Learning, tienen una nueva herramienta para adaptarse y salir adelante.

Antes de CYPHER Learning, las clases eran un poco rutinarias y comunes; incluso repetitivas. Ahora, son mucho más atractivas. El sistema te desempolva muchas cosas y te recuerda que tienes capacidad para hacer mucho más, para innovar desde la base que ya tienes, y eso es muy enriquecedor para todos. todos ganamos

Mirar las secciones a través de las diferentes rúbricas que tiene CYPHER Learning permite a los estudiantes tener una visión general. La forma en que CYPHER Learning presenta toda la información me parece interesante, atractiva y de fácil acceso. Tenemos aulas heterogéneas y los niños tienen diferentes actitudes, talentos, inteligencia y emociones. A través de CYPHER Learning, un maestro obtiene una visión mucho más clara.

El sistema ayuda a crear un sentido de acompañamiento, ya que los estudiantes ya no se sienten solos. Los escucho como docente y, a través de CYPHER Learning, puedo brindarles recomendaciones y hacerlos sentir más seguros como estudiantes. Estas recomendaciones nos humanizan a sus ojos.

Con los alumnos de cinco años en particular, trabajamos mucho los temas de autonomía y autoayuda. CYPHER Learning dispone de herramientas que les permiten trabajar esa autonomía poco a poco. Así, cuando llegan a la escuela primaria, progresan mucho en cuanto a su autonomía y su desarrollo en el trabajo individual y en equipo.

Como docente, tienes experiencia previa, pero CYPHER Learning te brinda más recursos para el trabajo educativo. Si quiero afinar los recursos, me ahorra mucho tiempo porque no necesito buscar diferentes herramientas para poder compartir un video o subir otro contenido. Está todo junto. Si antes de trabajar con CYPHER Learning ese tipo de trabajo me tomaba un par de días, ahora hablo de horas.

El trabajo que hago no es tan administrativo, es más pedagógico porque soy docente. Pero la plataforma me ha ahorrado tiempo. En mi trabajo pedagógico he ahorrado el 90 por ciento porque tengo todo al alcance.

Y como el entorno del sistema es todo virtual; no hay nada impreso y ni siquiera se necesitan USB. Todo está dentro de la plataforma.

¿Qué es lo más valioso?

Para mí es una gran ventaja trabajar con CYPHER Learning. Me permite tener acceso a los estudiantes de una manera lúdica y práctica.

El contenido que subo se envía con anticipación para que los estudiantes ya estén familiarizados con mi clase y en lo que voy a trabajar. Indico a los alumnos cuál será el próximo tema, y esto lo hace mucho más efectivo en clase. En CYPHER Learning, pueden ver exactamente cuál será el contenido la semana siguiente. Por supuesto, no les cuento todo el contenido para crear anticipación para la próxima clase.

Puedo monitorear las clases: quién ha entrado, quién no ha entrado todavía y quién ha visto las clases.

Si estamos trabajando en una tarea, me permite subir una rúbrica de evaluación donde pueden ver y conocer su progreso.

También hay una sección donde se pueden comunicar conmigo. Pueden enviarme mensajes y puedo programar consultas con ellos.

El calendario de la plataforma me permite sincronizar las sesiones. Aparte de las sesiones, puedo incluir trabajo extraescolar. Por ejemplo, tengo un "aula abierta" con estudiantes y puedo llevar a cabo este proyecto a través del sistema. En ese contexto, también pudimos ver, usando CYPHER Learning, en qué secciones del proyecto estábamos y aprender más sobre él. Lo mejor es que no solo podían acceder a ella los alumnos que participaban en el “aula abierta”, sino también el resto de alumnos.

En cuanto al aprendizaje adaptativo, a través de las distintas rúbricas de CYPHER Learning, como las tareas y las sesiones que se van a desarrollar, trabajamos el tema de la inclusión, ya que es abierto. Se respeta el ritmo, el estilo y el nivel de aprendizaje de los alumnos, que pueden acceder y procesar la información a su propio ritmo, a su propio nivel y de acuerdo con sus propios intereses.

Otra ventaja es que tienes las herramientas para incluir un canvas, videos, palabras y otros elementos llamativos y gamificados.

Como maestros, tenemos la opción y la libertad de agregar contenido y trabajar de manera personalizada con los niños que necesitan más atención. También puedo hacer adaptaciones curriculares a las necesidades del grupo al que estoy enseñando. También aprecio mucho que esta información se guarde en CYPHER Learning. Es casi como un registro histórico con el que puedes contar y acceder nuevamente.

Todas estas características son muy valiosas para mí.

¿Qué necesita mejorar?

Algo que me molesta es que CYPHER Learning no me permite subir videos en alta resolución.

También me gustaría que CYPHER LEARNING brinde constantemente jornadas de capacitación para todas las instituciones que trabajan con su sistema. Recientemente tuvimos capacitación presencial, pero esto podría hacerse con más frecuencia.

¿Por cuánto tiempo he usado la solución?

Uso CYPHER Learning desde 2020.

¿Qué pienso sobre la estabilidad de la solución?

Ha habido problemas durante el año, pero han sido esporádicos y no han tardado en solucionarse.

¿Qué opino de la escalabilidad de la solución?

En nuestra escuela, todo el mundo lo usa. Entre personal administrativo y docentes, tenemos unas 300 personas usándolo.

¿Y el servicio de atención al cliente y el soporte?

El año pasado, se reunieron con nosotros virtualmente. Este año, se reunieron con nosotros cara a cara. Creo que podría haber una orientación más continua de su parte.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo

¿Qué solución usé anteriormente y por qué cambié?

Usamos SieWeb y continuamos usándolo, pero para otros fines. CYPHER Learning es mucho más práctico y educativo. SieWeb es mucho más simple.

¿Cómo fue la configuración inicial?

No participé en la instalación pero fui uno de los primeros en usarlo. Cuando comenzó la pandemia, solo unos pocos maestros comenzaron a trabajar con CYPHER Learning. Investigamos de qué se trataba y, gracias a un consultor de CYPHER Learning, se implementó más rápido. El proceso tomó alrededor de un mes.

Al principio, tuvimos capacitaciones proporcionadas por el proveedor. Mi experiencia con la persona de México que formó parte del equipo de soporte de CYPHER Learning fue buena. Lo entendí bastante bien. Luego, los que teníamos conocimiento de la plataforma dábamos “mini sesiones de ayuda” al resto de nuestros compañeros. Los administradores del sistema de nuestra escuela también crearon tutoriales en CYPHER Learning.

¿Cuál fue nuestro Retorno de Inversión?

Me parece que invertir en CYPHER Learning significa que ahorrará mucho tiempo. Moderniza la educación, desarrolla las capacidades de todos, nos ayuda a sintonizarnos con los alumnos y nos humaniza como docentes en nuestra labor educativa.

¿Qué otro consejo tengo?

Trabajar con los niños y ser conscientes de su desarrollo, y trabajar de acuerdo a sus habilidades, es un desafío constante. Nos compromete mucho más con nuestro papel como docentes y profesionales. También nos hace mejores personas. El trabajo se realiza con plena comunicación, en equipo.

Hace las cosas muy cómodas porque en CYPHER Learning tienes la capacidad de comunicarte a través de un juego, una publicación, un mensaje, un cartel y otras formas atractivas. Esto ayuda a que la comunicación sea fluida. Además, los padres tienen acceso a lo que enviamos. Dependiendo del área en la que trabaje, nuestra institución tiene varios requisitos en términos de comunicación. Si eres tutor, la comunicación debe ser continua. Si eres administrativo, varía. En mi caso, como profesor de informática, es importante. Creo que la comunicación es fundamental.

La base para ayudar a los estudiantes con su aprendizaje es centrarse en sus intereses y abordarlos de forma pedagógica para incluir los intereses de todos. La plataforma CYPHER Learning te permite subir lo que quieras ofrecer. Te da la libertad de hacer lo mejor que puedas y de la manera más creativa. Te da todas las herramientas. También te da la opción de seguir explorando y descubriendo mucho más.

A veces excluimos a los estudiantes más jóvenes del uso de CYPHER Learning porque pensamos que las herramientas no son adecuadas para ellos, pero estas herramientas tienen mucho que ofrecer.

He tenido una experiencia muy interesante con una alumna que, por motivos de salud, no puede venir a clase. A través de CYPHER Learning recibe todo el material de clase que reciben sus compañeros. Es un paquete completo. Y el sistema me permite acceder a la familia y al estudiante y beneficia al niño y a nuestra institución.

Me gustaría seguir usando CYPHER Learning y me gustaría ver muchas más opciones y actualizaciones con nuevas funciones. Recomendaría CYPHER Learning en cualquier momento. Mi consejo para los demás es explorar continuamente la herramienta. Familiarízate con la plataforma para que te acostumbres y enriquezca tu labor educativa.

I use the platform to upload classes, provide a space for students so that they can also upload their projects, to comment on the work they deliver, and to give feedback while they progress in their assignments.

I am a first-grade teacher and there are certain parts of the solution that I still cannot use because of the young age of the students. My use is more basic.

Thanks to the folders that we upload to CYPHER Learning, the children can review the classes before coming to them and parents have the opportunity to access the resources being provided. 

With tools for students to upload their work, and for teachers to calculate their achievement of skills, teachers can provide feedback to the parents so that they understand in which subjects their children need reinforcement. The platform also enables parents to witness their child's development in class. It gives us better communication with parents. More than anything, it has helped me save on communication.

The system also helps save administrative time because I can provide information directly to the parents, getting them more involved in the content that's being sent to students. Before CYPHER Learning, I had to explain things to each parent who had any questions. Now I can upload the data to the platform and it reaches all the parents in an equivalent way. That has helped reduce administrative work by 25 percent.

My favorite tools include

• those that enable students to send in files or assignments
• the comments section
• the organization of folders for uploading classes
• the option of attaching files and links, especially when uploading a lot of content information. CYPHER Learning allows you to upload heavy documents.

We are working on establishing an order of topics on the platform to help us manage an adequate path for students to achieve skills. With class folders in place, it is possible to follow up on the children. I know when students have seen the material that has been uploaded to the platform and, thus, understand if they are following the classes. It is important that students have an order to follow and something that creates a habit of reviewing the material that they receive through the platform.

More than anything, it has helped students with the organization part. The folders have links, activities, or videos that help the learning process. That's the way we can reinforce first graders through CYPHER Learning, by linking to outside resources or features.

Tracking student progress on a competency basis is very important as it helps us to do reinforcement and follow-up. It helps us know that the children are progressing according to our objectives, and we can follow up, with the help of the parents, and provide feedback.

There could be improvements in the dynamic and accessibility tools for the youngest students. For example, I create or attach links from other pages, and I use activities and games, such as roulettes, that encourage student participation.

I started using CYPHER LEARNING three years ago.

When the classes were only virtual, there were network drops. This year we have seen fewer issues as we returned to face-to-face classes. These were not continuous problems but, if they happened, we had to inform the parents that the platform was not working.

There were also bugs. For example, when we attached links, for some reason it was not possible to access them.

We have three levels: initial, primary, and secondary and among them, we have 100 users. It is used by teachers, students, advisors, and system administrators.

The technical support is okay. When the network has gone down, it has been possible to resolve things without much inconvenience.

Positive

This is our first virtual environment.

Our three system administrators did all the implementation work. They simply installed CYPHER Learning for us, uploaded all the necessary data, and gave us training.

I believe the return on investment is imminent. It has helped teachers, students, and parents with better organization to follow the progress of the children and their achievement of skills.

Perhaps there was an evaluation, but it was not up to us teachers. But by choosing CYPHER Learning, they understood that it was perfect for what we needed.

In first grade, we do work according to competencies, but we do not use CYPHER Learning as a means of tracking achievement of those standards. Still, in general, it is a tool that helps students a lot in demonstrating the skills they have and helps educators understand a student's level of understanding.

There is no gamification because we are talking about first graders. There isn't any functionality that helps in the dynamic or playful sense. Any additional material I include comes from other pages. Being able to attach content saves time, but that content itself is not from the platform.

Although the system has communication tools, in the case of my first-grade students, it is not easy to communicate using them because they are still learning to write. As a means of communication, it is more to send the work to parents. The parents then download the content and hand it to the students. Slowly, the students are also learning to use the platform more independently.

The biggest lesson I have learned from using the solution is that there is a better way to give feedback to students. Also, even first-grade students can become independent within a totally new platform for everyone. I now understand that younger students can undertake an unknown platform in an optimal way.

Foreign Language:(Spanish)

¿Cuál es nuestra razón de uso principal?

Utilizo la plataforma para subir clases, brindar un espacio para que los estudiantes también puedan subir sus proyectos, para comentar sobre los trabajos que entregan y para dar retroalimentación mientras avanzan en sus tareas.

Soy maestra de primer grado y hay ciertas partes de la solución que todavía no puedo usar debido a la corta edad de los estudiantes. Mi uso es más básico.

¿Cómo ha ayudado a mi organización?

Gracias a las carpetas que subimos a CYPHER Learning, los niños pueden revisar las clases antes de acudir a ellas y los padres tienen la oportunidad de acceder a los recursos que se les brindan.

Con herramientas para que los estudiantes carguen su trabajo y para que los maestros calculen el logro de sus habilidades, los maestros pueden brindar una retroalimentación a los padres para que comprendan en qué materias sus hijos necesitan refuerzo. La plataforma también permite a los padres presenciar el desarrollo de sus hijos en clase. Nos da una mejor comunicación con los padres. Más que nada, me ha ayudado a ahorrar en términos de comunicación.

El sistema también ayuda a ahorrar tiempo administrativo porque puedo proporcionar información directamente a los padres, lo que los involucra más en el contenido que se envía a los estudiantes. Antes de CYPHER Learning, tenía que explicar las cosas a cada padre que tenía alguna pregunta. Ahora puedo subir los datos a la plataforma y llega a todos los padres de manera equivalente. Eso ha ayudado a reducir el trabajo administrativo en un 25 por ciento.

¿Qué es lo más valioso?

Mis herramientas favoritas incluyen..

• aquellos que permiten a los estudiantes enviar archivos o tareas
• la sección de comentarios
• la organización de carpetas para subir clases
• La opción de adjuntar archivos y enlaces, especialmente cuando se sube mucha información de contenido. CYPHER Learning te permite subir documentos pesados.

Estamos trabajando en establecer un orden de temas en la plataforma que nos ayude a gestionar un camino adecuado para que los estudiantes adquieran habilidades. Con las carpetas de clase es posible hacer un seguimiento de los niños. Sé cuando los alumnos han visto el material que se ha subido a la plataforma y así saber si están siguiendo las clases. Es importante que los alumnos tengan un orden a seguir y algo que les genere el hábito de revisar el material que reciben a través de la plataforma.

Más que nada ha ayudado a los alumnos en la parte de organización. Las carpetas tienen enlaces, actividades o videos que ayudan al proceso de aprendizaje. Esa es la forma en que podemos reforzar a los alumnos de primer grado a través de CYPHER Learning, vinculándolos a recursos o funciones externas.

El seguimiento del progreso de los estudiantes por competencias es muy importante ya que nos ayuda a reforzar y hacer un seguimiento. Nos ayuda a saber que los niños van progresando de acuerdo a nuestros objetivos, podemos hacer un seguimiento, con la ayuda de los padres y de esta forma dar retroalimentación.

¿Qué necesita mejorar?

Podría haber mejoras en las herramientas de dinámica y accesibilidad para los más pequeños. Por ejemplo, yo creo o adjunto enlaces de otras páginas y uso actividades y juegos, como ruletas, que fomentan la participación de los estudiantes.

¿Por cuánto tiempo he usado la solución?

Empecé a usar CYPHER LEARNING hace tres años.

¿Qué pienso sobre la estabilidad de la solución?

Cuando las clases eran solo virtuales, había caídas de red. Este año hemos visto menos problemas ya que volvimos a las clases presenciales. Estos no eran problemas continuos pero, si ocurrían, teníamos que informar a los padres que la plataforma no estaba funcionando.

También hubo errores de accesibilidad. Por ejemplo, cuando adjuntamos enlaces, por alguna razón no era posible acceder a ellos.

¿Qué opino de la escalabilidad de la solución?

Tenemos tres niveles: inicial, primario y secundario y entre ellos tenemos 100 usuarios. Es utilizado por profesores, estudiantes, asesores y administradores de sistemas.

¿Y el servicio de atención al cliente y el soporte?

El soporte técnico está bien. Cuando la red se ha caído, se han podido solucionar las cosas sin mayores inconvenientes.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo

¿Qué solución usé anteriormente y por qué cambié?

Este es nuestro primer entorno virtual.

¿Cómo fue la configuración inicial?

Nuestros tres administradores de sistemas hicieron todo el trabajo de implementación. Simplemente instalaron CYPHER Learning para nosotros, cargaron todos los datos necesarios y nos dieron capacitación.

¿Cuál fue nuestro Retorno de Inversión?

Creo que el retorno de la inversión es inminente. Ha ayudado a maestros, estudiantes y padres con una mejor organización para seguir el progreso de los niños y el logro de sus habilidades.

¿Qué otras soluciones evalué?

Tal vez hubo una evaluación, pero no nos correspondía a los docentes. Pero al elegir CYPHER Learning entendieron que era perfecto para lo que necesitábamos.

¿Qué otro consejo tengo?

En primer grado, trabajamos de acuerdo con las competencias, pero no usamos CYPHER Learning como un medio para rastrear el logro de esos estándares. Aún así, en general, es una herramienta que ayuda mucho a los estudiantes a demostrar las habilidades que tienen y ayuda a los educadores a comprender el nivel de comprensión de un estudiante.

No hay gamificación porque estamos hablando de niños de primer grado. No hay ninguna funcionalidad que ayude en el sentido dinámico o lúdico. Cualquier material adicional que adjunto proviene de otras páginas. Poder adjuntar contenido ahorra tiempo, pero ese contenido en sí no es de la plataforma.

Si bien el sistema cuenta con herramientas de comunicación, en el caso de mis alumnos de primer grado no es fácil comunicarse utilizándolas porque aún están aprendiendo a escribir. Como medio de comunicación, es más para enviar el trabajo a los padres. Luego, los padres descargan el contenido y se lo entregan a los estudiantes. Lentamente, los estudiantes también están aprendiendo a usar la plataforma de manera más independiente.

La lección más grande que aprendí al usar la solución es que hay una mejor manera de dar retroalimentación a los estudiantes. Además, incluso los estudiantes de primer grado pueden independizarse dentro de una plataforma totalmente nueva para todos. Ahora entiendo que los estudiantes más jóvenes pueden emprender una plataforma desconocida de manera óptima.

I use it to organize the work that the students send in and I also upload all the class materials to it so that the students can see them at any time. In addition, I use CYPHER Learning to create activities.

Where CYPHER Learning has helped especially is in the organization of content. The students bring materials such as notebooks and books, but they are already aware that they must also have everything on their laptops or their mobiles. This helps them to be more responsible. The platform enables us to keep all the content of every class available and allows students to upload tasks or activities so that work can be accepted within a limited time.

During the pandemic, everything became virtual and CYPHER Learning helped us through the ability to upload any file to any section. Students could go in and download the files. Today, we still use the system for all the material it contains. That is the main benefit that it offers, the ability able to register everything within the platform.

We upload content according to the progress of the class. The most personalized aspect is the feedback. It gives a more personalized feeling in providing resources to the student.

The fact that communication is fluid is very important for our school. That communication is not only between teachers and students but also with parents. And with CYPHER Learning, we can help any student who cannot get to class. It helps us manage the virtual class schedule on the calendar so that students can track the entire class through the platform.

We generally use videos and create activities to do at home, according to the data that the system presents us with. Each activity that is uploaded gives the student an average or grade and, in this way, we know what recommendations to give in class, based on that data.

It is also important because, in a certain way, it also develops students' autonomy. For example, during the pandemic, each student was responsible for their work on each activity that was uploaded to the platform. They might be essays, interaction with the teacher, or commenting in the forum. It contributes a lot to the student's academic training.

Because I can upload classes, it has saved me time on administrative work. It gives you the option of duplicating classes for all the sections. I can access the classes through a link and create the content to teach different classes. It helps reduce management work but not the number of staff.

And more than anything, CYPHER Learning has helped a lot by saving costs on printed materials. There are web pages, videos, and other types of documents that replace books and notebooks. This year, physical books have hardly been used. Students have worked with PDFs and virtual books that are made available through CYPHER Learning so we have saved on costs. Students even have access to it on their cell phones, so they always have it close by.

The evaluation tool, and being able to get the marks through the rubrics and observe the work in the preview are valuable aspects of CYPHER Learning.

It is personalized and I can specifically evaluate any student. I also like the ability to comment on assignments. And it includes audio, which means I can communicate with the students in various ways. And students can submit videos, oral reflections, etc.

The platform also has an option for triggering sections of work. That is feasible because we upload complete classes.

When you upload a rubric to the CYPHER Learning library, you also indicate the competencies that you want students to acquire. In my case, as a communications teacher, there are three competencies, so the rubrics are in accordance with them. The system gives you a report to enable you to evaluate the competence or the results a student has achieved. You can adapt and edit according to what a student answers and a result is accumulated. The way that CYPHER Learning tags classes and assignments with competencies helps me see what a student has done.

There are several activities that can be used thanks to the platform. For example, there is dialogue between the students. Through these types of activities, they have the option to comment and generate opinions. These activities are important because we are trying to get students to develop critical thinking and personal opinions. CYPHER Learning has helped students develop these skills. Even within our institution we have debates, and the platform is a tool that helps with this.

It helps a lot in facilitating a student's learning process, but the didactic tools are a bit limited. When I use CYPHER Learning it is mostly for individual teaching purposes. There are some tools that facilitate dialogue but not many that help produce continuous interaction. There is room for improvement in the area of interaction. I'd like to see more ways for the student to communicate with their classmates.

In addition, I don't know if I still need to discover this, but I still haven't understood how to synchronize classes. I have to copy and duplicate them in other sessions.

Another thing that they could improve on is its ease of use on smartphones. Many times, the content is not easily downloaded to the student's smartphone, when they don't have their computer nearby.

We have been using CYPHER Learning for approximately four years.

Since we started using CYPHER Learning, there have been three network outages where we have not been able to use it. Each of these three times, the platform failed for a full day, and the next day it returned to normal. But since we have been using it for four years, those connection failures are not something that has happened often at all.

We have approximately 1,500 people using it, including teachers, students, systems managers, and administrators.

Our use of the system increased due to the pandemic. It became our means of communication, both to start classes and to qualify and evaluate. And we have not decreased usage ever since. Although we are in face-to-face classes again, we continue to use CYPHER Learning in the same way.

The intermediary between our school and CYPHER LEARNING has always been our system admin area. But I would say that the technical support is very good because I haven't seen any difficulties and our system managers have found a solution to any problem. If something happens, it normally takes a maximum of one day to be resolved.

Positive

It's simple now, but in the beginning we had to learn a lot about the platform through exploration. We had to learn the necessary management capabilities of the platform at first, and we had to make mistakes, but over time it has become much more familiar. Today, students, teachers, and even parents know the system better. Now, our teachers know how to use at least 70 to 80 percent of the platform.

Our deployment took four months. The systems management team was in charge of dealing with any errors that occurred and answering any questions we had at the beginning of the implementation. During those four months they were adjusting everything. The systems team was in continuous communication with CYPHER LEARNING, and through this process we were adapting to the platform.

There were four people in charge of the implementation in our organization, in the systems area. They monitor the system and take care of any teacher who needs help.

Our school maintains a structure that we must all follow within the platform. The school continuously supervises the automation of the platform. Each area of the school has a coordinator and a supervisor, and the supervisor is the one who monitors and makes sure that the classes are in accordance with what the school has decided. CYPHER Learning provides different ways for you to structure it and we can modify the class content to be standardized so that our system is the same in all the courses. Our school has also given us training to understand the features that the solution offers to help us be a more optimal organization

I don't know what the investment cost was, but it has made life easier for us as teachers. I feel that the objective was fulfilled. It is a good, functional system for the teacher, and that was especially true during the pandemic when it was the main source of communication with the students.

If you're looking for a platform that works by relying on competencies, this is the one for you. It eases the interaction with students and has several tools that enable students to develop different skills. And teachers have the ability to monitor students through evaluations and feedback.

In terms of intervention strategies for students, it has helped to a certain extent because it has a record of those interventions, but it is not something that I have based my interventions on.

The platform is very useful and helps us a lot. If they could incorporate more updates and interaction tools it would be even better. It makes it quite easy for the teacher and the student to keep track of classes.

Foreign Language:(Spanish)

¿Cuál es nuestro caso de uso principal?

Lo uso para organizar el trabajo que envían los alumnos y también subo todos los materiales de clase para que los alumnos puedan verlos en cualquier momento. Además, uso CYPHER Learning para crear actividades.

¿Cómo ha ayudado a mi organización?

Donde CYPHER Learning ha ayudado especialmente es en la organización del contenido. Los alumnos traen materiales como cuadernos y libros, pero ya son conscientes de que también deben tenerlo todo en sus portátiles o en sus móviles. Esto les ayuda a ser más responsables. La plataforma nos permite mantener disponible todo el contenido de cada clase y permite que los estudiantes carguen tareas o actividades para que el trabajo sea aceptado en un tiempo limitado.

Durante la pandemia, todo se volvió virtual y CYPHER Learning nos ayudó con la capacidad de cargar cualquier archivo en cualquier sección. Los estudiantes podían entrar y descargar los archivos. Hoy en día, todavía usamos el sistema para todo el material que contiene. Ese es el principal beneficio que ofrece, la posibilidad de registrar todo dentro de la plataforma.

Subimos contenido de acuerdo al avance de la clase. El aspecto más personalizado es el feedback. Da una sensación más personalizada al proporcionar recursos al estudiante.

El hecho de que la comunicación sea fluida es muy importante para nuestro colegio. Que la comunicación no sea solo entre profesores y alumnos sino también con los padres. Y con CYPHER Learning podemos ayudar a cualquier alumno que no pueda llegar a clase. Nos ayuda a administrar el horario de clases virtuales en el calendario para que los estudiantes puedan realizar un seguimiento de toda la clase a través de la plataforma.

Generalmente usamos videos y creamos actividades para hacer en casa, de acuerdo a los datos que nos presenta el sistema. Cada actividad que se sube le da al alumno un promedio o calificación y, de esta forma, sabemos qué recomendaciones dar en clase, en base a ese dato.

También es importante porque, en cierto modo, también desarrolla la autonomía de los alumnos. Por ejemplo, durante la pandemia, cada alumno era responsable de su trabajo en cada actividad que se subía a la plataforma. Pueden ser ensayos, interacción con el profesor o comentarios en el foro. Aporta mucho a la formación académica del alumno.

Debido a que puedo cargar clases, me ha ahorrado tiempo en el trabajo administrativo. Te da la opción de duplicar clases para todas las secciones. Puedo acceder a las clases a través de un enlace y crear el contenido para impartir diferentes clases. Ayuda a reducir el trabajo de gestión, pero no la cantidad de personal.

Y más que nada, CYPHER Learning ha ayudado mucho al ahorrar costos en materiales impresos. Existen páginas web, videos y otro tipo de documentos que reemplazan a los libros y cuadernos. Este año no se han utilizado tantos libros físicos. Los estudiantes han trabajado con archivos PDF y libros virtuales que están disponibles a través de CYPHER Learning, por lo que hemos ahorrado costos. Los estudiantes incluso tienen acceso a él en sus teléfonos móviles, por lo que siempre lo tienen cerca.

¿Qué es lo más valioso?

La herramienta de evaluación, y poder sacar las notas a través de las rúbricas y observar el trabajo en la vista previa son aspectos valiosos de CYPHER Learning.

Es personalizado y puedo evaluar específicamente a cualquier alumno. También me gusta la posibilidad de comentar sobre las tareas e incluir audios, lo que significa que puedo comunicarme con los estudiantes de varias maneras. Y los estudiantes pueden enviar videos, reflexiones orales, etc.

La plataforma también tiene una opción para activar secciones de trabajo. Eso es factible porque subimos clases completas.

Cuando subo una rúbrica a la biblioteca CYPHER Learning, también puedo indicar las competencias que quiero que adquieran mis alumnos. En mi caso, como docente de comunicación, hay tres competencias, por lo que las rúbricas están de acuerdo con ellas. El sistema te da un informe para que puedas evaluar la competencia o los resultados que ha alcanzado un estudiante. Se puede adaptar y editar de acuerdo a lo que responde un alumno y se acumula un resultado. La forma en que CYPHER Learning etiqueta clases y tareas con competencias me ayuda a ver lo que ha hecho un estudiante.

Hay varias actividades que se pueden utilizar gracias a la plataforma. Por ejemplo, hay diálogo entre los estudiantes. A través de este tipo de actividades, tienen la opción de comentar y generar opiniones. Estas actividades son importantes porque estamos tratando de que los estudiantes desarrollen el pensamiento crítico y las opiniones personales. CYPHER Learning ha ayudado a los estudiantes a desarrollar estas habilidades. Incluso dentro de nuestra institución tenemos debates, y la plataforma es una herramienta que ayuda con esto.

¿Qué necesita mejorar?

Ayuda mucho a facilitar el proceso de aprendizaje de un estudiante, pero las herramientas didácticas son un poco limitadas. Cuando uso CYPHER Learning es principalmente para fines de enseñanza individual. Hay algunas herramientas que facilitan el diálogo pero no muchas que ayuden a producir una interacción continua. Hay lugar para mejorar en el área de interacción. Me gustaría ver más formas para que el estudiante se comunique con sus compañeros de clase.

Además, no sé si aún me falta descubrir esto, pero todavía no he entendido cómo sincronizar clases. Tengo que copiarlas y duplicarlas en otras sesiones.

Otra cosa que podrían mejorar es su facilidad de uso en smartphones. Muchas veces, el contenido no se descarga fácilmente al teléfono del estudiante, cuando no tiene su computadora cerca.

¿Por cuánto tiempo he usado la solución?

Hemos estado usando CYPHER Learning durante cuatro años aproximadamente.

¿Qué pienso sobre la estabilidad de la solución?

Desde que comenzamos a usar CYPHER Learning, han habido tres cortes de red en los que no hemos podido usarlo durante ese tiempo la plataforma falló durante un día completo y al día siguiente volvió a la normalidad. Llevamos cuatro años usando CYPHER Learning, asi que diría que no fueron muchas las fallas de conexión.

¿Qué opino de la escalabilidad de la solución?

Tenemos aproximadamente 1500 personas usándolo, incluidos profesores, estudiantes, gerentes de sistemas y administradores.

Nuestro uso del sistema aumentó debido a la pandemia. Se convirtió en nuestro medio de comunicación, tanto para iniciar clases como para calificar y evaluar. Y no hemos disminuido el uso desde entonces. Aunque volvemos a estar en clases presenciales, seguimos usando CYPHER Learning de la misma manera.

¿Cómo son el servicio de atención al cliente y el soporte?

El intermediario entre nuestra escuela y CYPHER LEARNING siempre ha sido nuestra área de administración del sistema. Pero yo diría que el soporte técnico es muy bueno porque no he visto ninguna dificultad y nuestros administradores de sistemas han encontrado una solución a cualquier problema. Si pasa algo, normalmente se tarda aproximadamente un día en solucionarlo.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo

¿Cómo fue la configuración inicial?

Ahora es simple, pero al principio tuvimos que aprender mucho sobre la plataforma a través de la exploración. Tuvimos que aprender las capacidades de gestión necesarias de la plataforma al principio y tuvimos que cometer errores, pero con el tiempo se ha vuelto mucho más familiar. Hoy, los estudiantes, los maestros e incluso los padres conocen mejor el sistema. Ahora, nuestros maestros saben cómo usar al menos del 70 al 80 por ciento de la plataforma.

Nuestro despliegue tomó cuatro meses. El equipo de gestión de sistemas se encargó de solucionar los errores que se produjeran y resolver las dudas que teníamos al inicio de la implementación. Durante esos cuatro meses estuvieron ajustando todo. El equipo de sistemas estuvo en continua comunicación con CYPHER LEARNING, y a través de este proceso nos fuimos adaptando a la plataforma.

El área de sistemas estuvo a cargo de la implementación en nuestra organización.Ellos supervisan el sistema y se ocupan de cualquier maestro que necesite ayuda.

Nuestra escuela mantiene una estructura que todos debemos seguir dentro de la plataforma. La escuela supervisa continuamente la automatización de la plataforma. Cada área de la escuela tiene un coordinador y un supervisor, y el supervisor es quien supervisa y se asegura de que las clases estén de acuerdo con lo que la escuela ha decidido. CYPHER Learning te brinda diferentes formas de estructurarlo y podemos modificar el contenido de la clase para que sea estandarizado para que nuestro sistema sea el mismo en todos los cursos. Nuestra escuela también nos ha brindado capacitación para comprender las características que ofrece la solución para ayudarnos a ser una organización más óptima.

¿Cuál fue nuestro Retorno de Inversión?

No sé cuál fue el costo de la inversión, pero nos ha facilitado la vida a los docentes. Siento que se cumplió el objetivo. Es un sistema bueno y funcional para el docente, y eso fue especialmente cierto durante la pandemia cuando era la principal fuente de comunicación con los estudiantes.

¿Qué otro consejo tengo?

Si buscas una plataforma que funcione apoyándose en competencias, esta es la plataforma que buscas. Facilita la interacción con los estudiantes y cuenta con varias herramientas que permiten a los estudiantes desarrollar diferentes habilidades Y los maestros tienen la capacidad de monitorear a los estudiantes a través de evaluaciones y comentarios.

En cuanto a las estrategias de intervención para los estudiantes, ha ayudado en cierta medida porque tiene un registro de esas intervenciones, pero no es algo en lo que he basado mis intervenciones.

La plataforma es muy útil y nos ayuda mucho. Si pudieran incorporar más actualizaciones y herramientas de interacción sería aún mejor. Hace que sea muy fácil para el profesor y el alumno realizar un seguimiento de las clases.

Our company is a training boutique dedicated to courses for adults. We are a team that varies between two to ten trainers and offers courses for 15 to 80 participants.

We use CYPHER Learning to deliver asynchronous remote online courses. The courses we offer are for adult training in the professional field or personal development.

The courses offered are based on a specific calendar or are courses that can be taken at your own pace.

We also use CYPHER Learning to generate the web page (portal) where we have the product catalog and through which we sell our online courses.

We were able to build a whole learning ecosystem. 

The lessons we offer in each course can be both in written format and in audio or video format. This dramatically helps participants to choose their best way of learning.

In addition to the lessons provided, I developed various assignments. We also built a valuable relationship between trainers and participants through various features of the platform: rubrics, feedback, notes, mastery, and skills.

The platform allowed us several integrations with other systems. Also, translating menus into different languages helps our participants a lot.

There are many facilities offered by CYPHER Learning. 

For us, the biggest feature of the platform is that we can build competency systems. Thus, through the courses, we can certify the different skills of our participants. Within the platform, these competencies are linked to each learning module and each assurance. This allows us very good control over the competencies demonstrated by the participants.

We use the grading system a lot, and that's why the platform's rubrics and automatic scoring systems are very useful. Together with the ability to customize each notification and set rules applicable to each assignment, we can provide immediate and consistent feedback to participants.

We also use gamification to generate motivation for learning through play.

There needs to be greater granularity of user packages. We don't always have 100 users per month. However, we pay for 100.

We need a better solution for controlling inactive users. For example, any active user who connects to the platform generates costs for us, even if he is no longer an active participant. This means that we cannot be in control of the monthly costs unless we deactivate the user. Except if we do it this way, he loses contact with us.

The platform proposes a report-building system; however, this system is cumbersome and not intuitive.

We've been using the solution since 2013.

I used an alternative solution previously. I abandoned that solution since the platform had become a closed one that can no longer be used publicly.

I recommend a good calculation of costs per user. They will need a different solution (CRM type) to maintain the relationship with the old users, otherwise, they will be charged every time the old users connect to the platform again.

I have evaluated other platforms as well. At the moment, I don't remember them. It was nine years ago. That said, since then, I have not looked for another solution.

CYPHER Learning is a solution that understands the needs of a trainer and those of a participant in different courses. These needs are covered by a wide and almost complete range of facilities and solutions.

Therefore, it is important to expect constant changes in features and interface. CYPHER Learning is constantly working on updates, and the change is done automatically, suddenly, and without much notice.

Customer service (if you don't have a dedicated one) is forum-based only, and responses can take anywhere from one hour to two days, depending on the time zone.

Our company provides aligners to align your teeth, instead of braces. We have a network of doctors and we use CYPHER Learning for our academy where we have courses on how to do specific things with aligners and to explain the treatment. We use it to explain orthodontic procedures and we have a list of courses that we share with our doctors.

There are a few benefits we have seen. First, it helps us create a more seamless onboarding journey for any doctor. We've integrated the LMS with our CRM system and whenever we have a new doctor in the CRM system, they automatically get login instructions for our academy. They then have to go through certification for our treatment. After that, they can move on to the other courses and start submitting their aligner cases for their patients. CYPHER Learning enables this cycle and it has made the journey more seamless for new doctors. 

And for doctors who are already in our CRM, of course, it helps us in giving them the knowledge they need, because some of them lack some skills. Instead of doing one-to-one calls and support with our clinical team, now they can watch specific courses and get the knowledge they need.

The solution has saved us costs because we used to have many one-to-one calls with the clinical team and commercial teams. Some of the courses now substitute for that. They can go ahead and watch them instead of speaking to one of our team members.

And there are some new features that are important for us. The branded mobile app is one because, now, everyone is surfing on their mobiles instead of their computers. That's going to be a value-add. And while we haven't utilized the point system a lot yet, when we give specific points to specific courses and then link that to our loyalty program, it's going to make a difference.

Some of the features we like are the 

• usability of the interface
• group feature 
• points system.

The usability makes it easy for our doctors to find whatever they're looking for. The groups help them interact with each other, creating a kind of network and a place of engagement. It's not just a platform to go and learn and get out. It's a place where they can actually interact with other doctors and share experiences.

It also enables us to see who has not accessed the portal and we send them reminders to log in. And for those who, for example, have already enrolled in one course, we try to upsell them to enroll in more courses and complete them.

That follow-up ability is very important internally because we need to see more interaction with the academy. We want our doctors to have the knowledge they need to use the treatment. We believe that the academy has the right skills and knowledge that they need, so we try to push as much as we can for them to go into the academy and learn as much as they can from the courses we offer.

Improvement is needed to the reporting options and system because sometimes it's not very accurate. We feel that there are not enough aspects to report on. We need some more advanced reporting.

There should also be some more customization for admin roles and what specific things an admin should have permissions on, instead of having just one kind of admin role.

I have been using CYPHER Learning for six months.

It's pretty stable. In the six months there has not been any downtime for the platform.

I think it's pretty scalable, even if you have different organizations or if you want to white label it.

We have 350 active doctors in our academy. We have done some interviews and surveys and their feedback about it is pretty good.

We onboard new doctors every month and we're trying to increase utilization from our current doctors. We've invited around 1,000 doctors. We're putting together plans on how to increase usage from the doctors who haven't logged in, and from those who have logged in to enroll in more courses.

CYPHER LEARNING's support replies very fast. Most of them are very knowledgeable and get back to you on-point. It's excellent.

Positive

We used to work with Mindflash LMS. We switched because we were not fully utilizing their features and we wanted to find a platform that suits our new requirements. CYPHER Learning fit those better and at a really convenient price.

The initial setup of CYPHER Learning was very straightforward. The process of onboarding it was very easy. Whenever I had a question, I posted it on the support forum and they were very responsive and fast in replying to what I needed. They always solved whatever problem I had. And generally, the platform itself is very intuitive. You don't need major IT skills or other skills to upload your content to it. It was very simple.

It took about a week to deploy it.

We had all our content ready, so we just created the branding for the platform. We uploaded that and our content and we built the logic behind the courses. For example, some courses should be completed before others. And then we imported the contacts from our CRM to the academy, which automatically sent them their login instructions.

For now, we're offering our courses for free, so we're not monetizing them. But if we look into the return from a different aspect, we're arming our doctors with the knowledge they need to increase their patient case submissions to us. They're going to be feeling more confident to submit cases and start treating them with aligners, which is going to be beneficial for us.

We've looked into many solutions. Generally, CYPHER Learning fit our needs and the pricing was a very important factor in our decision.