CylancePROTECT Reviews

Our primary use case is threat analytics and log management.

It streamlines the data and makes it a lot easier to access and sift through. The solution has also helped us a lot in terms of making threats a lot more obvious with our correlation manager. I estimate it has saved us 20 percent of what was our mean time to detect and respond to threats. It has also helped increase staff productivity.

We do vulnerability detection for our product's security and Cylance allows us to make our assessments a lot more accurate.

The vulnerability management is the most valuable feature of this solution.

I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice.

It works really well.

We use it for really small cases. In terms of scalability, I have no opinion on it. It works on a small scale for us.

We've had pretty positive responses from technical support when we have reached out to them for assistance.

We went with this product because we were integrating a bunch of other vulnerability threat management solutions. It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating.

The initial setup was pretty straightforward.

We used an integrator for the deployment. Our experience with them was fine, smooth. It worked, integrating it with our VMs.

Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees.

My co-worker planned out what threat tools we needed, and Cylance was one of them.

It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management.

I would rate it a nine out of ten for great usage and really good customer service if anything goes wrong.

The quick installation would be the most valuable aspect of this solution. The interface is also not too bad.

Security is an issue because they don't get Powershell. They scan the usual software and they don't scan deeper. The security scripting needs improvement. It needs deeper security for scripting. 

Also, more speed, less RAM, and less CPU.

The solution was stable. We have just ten test users from different departments.

The solution is pretty easy to scale.

I'd rate technical support as medium, because they couldn't answer everything we asked.

We decided to switch to a different platform because we got the EDR and the scripting solution tool in one box. It was an end-point solution, so a scripting solution, plus cybersecurity.

For basic security, I would recommend Cylance. For advanced security, I wouldn't.

I would give the solution a rating of 6 out of 10.

I use this solution as a customer and I provide services for my clients. We are system integrators and we use this solution for endpoint security.

I like the AI and mathematical components that they use.

I like the pre-execution method of protection that prevents infection. It is a nice feature.

I have already suggested features that need to be improved and Blackberry is already working on those improvements. For example, the interface and the Cylance Optics need to be improved a fair bit.

It's a good solution but some features just need to be updated.

I have been using Blackberry Protect for almost four years.

Blackberry Protect is stable. I have not experienced any issues with bugs or had any limitations with this Blackberry product. It's a good solution.

Technical support is good, but the response time could be improved. They can take two or three days to get back to you with a solution.

The initial setup is straightforward. It is very easy to install.

It's not so heavily priced; rather, it's average and decent.

I would recommend going with Blackberry Cylance, it's good. 

It's a very lightweight agent that doesn't put very much pressure on the computers, it's really good in terms of resources.

I would rate Blackberry Protect a nine out of ten.

We use CylancePROTECT for overall endpoint malware protection.

CylancePROTECT works really well with the way we work. It's flexible. It moves with people, whether you're virtual or working off-site or working here or whatever, it doesn't matter. We can manage it all in one place.

I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT.

I'd like them to do software distribution too, but they said that that's architecturally not at the product line. I'd like to see where they can push to avoid using another product to push the agents.

I have been using CylancePROTECT for almost seven years.

It's a stable solution, and I haven't seen anything bad.

CylancePROTECT's scalability seems very good. All the way from one to 100,000. We've seen it go both ways. All the way around. I've been in organizations that have had it too—they were much larger.

Technical support is very good and pretty responsive.

We used Carbon Black before and switched to CylancePROTECT because it failed.

The initial setup is pretty straightforward. 

Our primary use case for the solution is for endpoint security. It protects your computer or any other device from any malware, APT or spyware. We are customers and I'm the security domain architect of the company. 

What is valuable to me is the protection the solution provides against unauthorized applications. It secures different entry points into the network so that instead of being outside the internet, it's actually in the network and helps to protect internally.

The user interface could be improved, it's very outdated. The solution could also do with more help actions and explanations such as what has been identified, things like that.  

I've been using this solution for four years. 

The stability of the solution is awesome. 

This is a very scalable solution and easy to deploy. We have about 2,500 users in the company which is pretty much everybody. 

I would say it's really good because I've only had to use it once. The product is really low maintenance and easy to configure. So I really haven't had to do very much.

We moved over to this solution because it was more advanced at being able to identify how the malware is going to attack or how it's going to interfere with the operating system. There are just more tools to help security at the end point.

I wasn't involved in the setup, we have an IT department that deals with that. They were replacing another solution with this and the roll out took about a year to get to all the end users. 

I would advise anyone thinking about implementing the solution to go through a testing phase and see how the solution interacts with the users and cost out the employee population of the company. I've had this experience in another company and sometimes when you roll out a new product it can really change the way users work, sometimes negatively, and it can impact the business. 

I would rate this solution a seven out of 10. 

Our primary use case of this product is for protection of our computers and network. I'm the coordinator of special projects and we are customers of CyclancePROTECT.

The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer.

The implementation was complicated requiring some things that felt unsafe. After that, it was easy

I've been using this solution for the past 12 months. 

Scalability is perfect - we have around 100 users. It doesn't require a lot of staff for maintenance. 

I haven't needed to use technical support, the supplier helps us with anything that needs fixing.  

The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration. 

We currently pay an annual license fee although I'd prefer we were paying on a monthly basis. 

I would recommend this solution. It's important to have a plan and the time to deploy it correctly. 

I would rate this solution a nine out of 10. 

Our primary use case is for protection.

The most valuable features of this solution are that it's:

• Easy to use
• Minimalist 
• Has good RAM capacity for the power I need.
• Isn't bulky.

It should have better support for Windows and Mac.

I have been using Cylance for one year. 

It's stable.

I haven't needed to scale. I use this solution daily. 

I have used other free products. 

You can't directly compare those solutions with Cylance because they're free products and Cylance is paid. It's not good to compare them. 

I had a virus attack and malware on my PC even when I used the free solutions. I don't think it works. Those solutions were very bad. They did not have good detection. You can't rely on them because they're not paid for. 

The initial setup was easy. It took around an hour and a half. We deployed it ourselves. 

My advice to someone considering this solution is that it's a popular product and you should really go for it. Cylance is a new company with a very innovative concept. I really like its detection, its scans, and the machine learning.

I would recommend this solution. I'd rate Cylance a nine out of ten.