We performed a comparison between Untangle NG Firewall and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Overall, the pricing of the solution is very good. The product offers good value."
"The web tutor and automatic rules by schedule are good features."
"Fortinet FortiGate's reliability is valuable."
"It is quite easy to handle."
"Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
"It works very well. It has a lot of different functionalities. Its cost is also fine for our customers."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"The most valuable features are the enterprise modeling and the simple interface."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"Easy to set up and easy to integrate."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"Web filtering is very reliable."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"One on the main benefits is protection all time from anywhere."
"Tech support is good."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The solution has reduced cyberattacks."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The solution is stable and reliable."
"The cloud features and integration could be improved."
"We would like to see a better training platform implemented."
"I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
"There are some license issues. Not every feature must have a separate license. There must be some of kind synergy between the license so we don't have to pay for every individual license that we would like to have."
"There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."
"FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required."
"There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."
"It would be good if they had fewer updates."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The product needs to improve its mobile application."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
"The web content filtering needs improvement."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"It would be much easier if there was a mobile app."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"Sometimes, support isn't available."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
"The OS capabilities and WSL support could be improved."
"It also needs better integration with other applications as well. There are some restrictions."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Untangle NG Firewall is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Untangle NG Firewall vs. Zscaler Internet Access report.
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