We performed a comparison between ShieldX and Sophos Cyberoam UTM based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very user-friendly."
"Fortinet FortiGate is user-friendly and affordable."
"Anti-Spam web content filterinG."
"It has very easy management and an amazing ETM configuration."
"The most valuable features are the policies, filtering, and configuration."
"The interface is very good."
"The initial setup of Fortinet FortiGate was straightforward."
"The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known."
"We were able to see what devices are talking to each other, giving us more visibility."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"I believe it's the advanced security software that offers SMPP protection for the agent."
"I like the SSL VPN connection. Cyberoam works well for controlling users and authenticating their connection to the internet."
"In terms of features and user-friendliness, the solution is good. It’s very stable. The solution is scalable. In Sophos Cyberoam UTM, the most valuable features are web and application filtering, routing functionalities, and VPN. It has helped us manage the bandwidth."
"The port forwarding is good."
"We have never had to restart a firewall. The firewalls have all worked perfectly fine."
"The dashboard is very good-looking and offers maximum features. If a customer's website has a problem, we can guide them over the phone because they can easily find the specific option on the dashboard. That's why we suggest buying Sophos."
"The solution is excellent for web and application filtering and remote access with the VPN."
"The product is easy to maintain."
"Fortinet FortiGate could improve the user interface. There should be more functionality and options through the GUI."
"Quality control on their firmware versions needs improvement. When they introduce new firmware, there tend to be bugs."
"The solution's framework needs to be frequently updated in order to have a stable solution."
"There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a case where I was dealing with a WhatsApp application that was giving issues. Technical support gave more than one reason it could be giving issues, but none of them solved the problem. Eventually I solved the problem, but it was far from the solutions that support had given."
"Performance and technical support are the main issues with this solution."
"Difficult to add or define, and not that easy to configure and manage."
"The command line is complicated, and the interface could be better."
"Its customer service could be better."
"I would like better reports and in-depth reporting."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"Cyberoam UTM needs to have more certifications with third-parties, such as NSS Labs."
"In my experience the solution can be easier to configure with more documentation, we need more training."
"The product is at its end-of-life. There is nothing to improve as it will be discontinued."
"The product had a hang issue. We needed to reboot, recreate the image, and reconfigure the previous image because the product hanged frequently."
"The configuration requires an expert to be set up, so it could be made simpler."
"There needs to be more documentation that users can access to help them understand the solution or troubleshoot as necessary."
"The reports need to be more detailed and granular."
"Sophos Cyberoam UTM has room for improvement in specific rules-based objects and redesign. The solution also needs to improve in adding rules and policies, including renewing and finding policies."
Earn 20 points
ShieldX is ranked 46th in Firewalls while Sophos Cyberoam UTM is ranked 7th in Unified Threat Management (UTM) with 81 reviews. ShieldX is rated 9.2, while Sophos Cyberoam UTM is rated 8.0. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Sophos Cyberoam UTM writes "Stable and has a straightforward setup; reporting is fast and easy". ShieldX is most compared with , whereas Sophos Cyberoam UTM is most compared with Netgate pfSense, Cisco Secure Firewall, Sophos UTM, Juniper SRX Series Firewall and Sophos XG. See our ShieldX vs. Sophos Cyberoam UTM report.
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