We performed a comparison between Quest KACE Systems Management and SUSE Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The tool's most valuable feature is Autopilot."
"The most valuable feature for us is the security, including risk analysis and patch management."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"The dashboards, the security, and the customization capabilities work very well for us."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"SUSE Manager helps to optimize operations at a reduced cost."
"SUSE Manager is the best solution for maintaining the Linux environment"
"The setup is straightforward."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The product needs to upgrade itself when the server is overloaded."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"We faced issues with macOS support. The product should have better inventory and asset management."
"The solution could improve by having better integration with Apple."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"Sometimes the information is not as real time as it's supposed to be."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"We'd love to see support for larger dependencies in the scripting feature."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"Scalability is my primary concern right now."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"We sometimes have server issues and need to restart the service."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while SUSE Manager is ranked 13th in Configuration Management with 4 reviews. Quest KACE Systems Management is rated 8.8, while SUSE Manager is rated 9.0. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of SUSE Manager writes "Easy to deploy, offers embedded monitoring, and is very stable". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox, whereas SUSE Manager is most compared with Red Hat Satellite, Red Hat Ansible Automation Platform, BigFix, AWS Systems Manager and Microsoft Configuration Manager. See our Quest KACE Systems Management vs. SUSE Manager report.
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