We performed a comparison between PeopleSoft and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
"The solution's scalability is good."
"Scalability-wise, I rate the solution a ten out of ten."
"The integration between Human Capital Management (HCM) and PeopleSoft is an important feature."
"The PeopleSoft interface is very good."
"The time system is what we get the most benefit from."
"The new version of this solution is very scalable."
"It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure Chart of Accounts for all performance insights."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The solution's UI is good. Also, it is very easy to use."
"I like UKG's integration."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"It is much easier to use and the customer service is better than our previous solution."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"I think the inventory part it should be simplified. There is the GR, or good receipt note, which is the time that the materials comes in, and the work days, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get a better clarity over it."
"The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."
"Having applications which provide more enhanced features and user-friendly elements."
"There could be more adaptability of the system."
"An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice."
"It would be helpful for the end-user if the reports were customized. They would be able to select the fields while generating their reports."
"PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
"This solution could be improved by lowering the cost of support."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"UKG could be a little more flexible in some areas."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. PeopleSoft is rated 8.0, while UKG is rated 7.8. The top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". PeopleSoft is most compared with Oracle HCM Cloud, Workday, Oracle Fusion Cloud ERP, SAP SuccessFactors and Oracle Taleo, whereas UKG is most compared with Workday, SAP SuccessFactors, SAP HCM, Dayforce HCM and Saviom Resource Management. See our PeopleSoft vs. UKG report.
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