OPS/MVS Automation Intelligence vs Splunk On-Call comparison

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Executive Summary

We performed a comparison between OPS/MVS Automation Intelligence and Splunk On-Call based on real PeerSpot user reviews.

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To learn more, read our detailed Event Monitoring Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system.""The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional.""Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS.""​It is an easy product to use and it is stable.""Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem.""It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome.""It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it.""I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."

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"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process.""The alert calling feature is the best because notifications are delivered via phone messages.""Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred.""The most valuable feature of the solution is helpdesk escalation.""The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

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Cons
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day.""Some of the command sequences are too long.""It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it.""Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions.""The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented.""The reason sometimes it is not stable, we do not have the expertise to write the script.​""One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky.""​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"

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"There could be improvements with communicating an incident or alert.""At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap.""Should have more YouTube webinars.""The solution can be improved by including a wider list of permissions.""The third-party configuration tool could be easier to use."

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Pricing and Cost Advice
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  • "The price of the solution could be less expensive."
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    Questions from the Community
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    Top Answer:The flexible schedule is the most valuable feature. It was very easy to set out a rotation.
    Top Answer:For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was… more »
    Top Answer:We used it for on-call rotations. We used it to send alerts for monitoring. We also used it for escalation, so when we actually had an issue, it would find out who to call and call that person. It's… more »
    Ranking
    14th
    out of 20 in Event Monitoring
    Views
    163
    Comparisons
    114
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,014
    Comparisons
    889
    Reviews
    3
    Average Words per Review
    385
    Rating
    9.0
    Comparisons
    Also Known As
    CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
    VictorOps
    Learn More
    Overview
    z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

    Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
    Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.

    Sample Customers
    Tieto
    NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Healthcare Company10%
    Energy/Utilities Company10%
    Insurance Company10%
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Computer Software Company11%
    Manufacturing Company11%
    Logistics Company9%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm11%
    Manufacturing Company10%
    Government6%
    Company Size
    REVIEWERS
    Small Business4%
    Large Enterprise96%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise5%
    Large Enterprise88%
    REVIEWERS
    Midsize Enterprise11%
    Large Enterprise89%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise17%
    Large Enterprise71%
    Buyer's Guide
    Event Monitoring
    April 2024
    Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: April 2024.
    769,789 professionals have used our research since 2012.

    OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. OPS/MVS Automation Intelligence is rated 9.4, while Splunk On-Call is rated 8.6. The top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, IBM Tivoli OMEGAMON and SCOM, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.