OpenText Silk Central vs Tricentis Tosca vs Zephyr Enterprise comparison

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310 views|211 comparisons
80% willing to recommend
Tricentis Logo
15,772 views|8,129 comparisons
96% willing to recommend
SmartBear Logo
3,137 views|1,620 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Silk Central, Tricentis Tosca, and Zephyr Enterprise based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools.
To learn more, read our detailed Regression Testing Tools Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

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"The initial setup isn't too difficult.""One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal.""Object Identification Wizard.""Tricentis Tosca is well integrated with other products like Jira.""To me, what stands out the most about Tricentis Tosca is that even if I'm not a technical tester, I could pick up on how to use it very quickly because of the mechanisms of the tool, for example, its scanning mechanism. I'm not so technical, but I'm able to maneuver through Tricentis Tosca and derive capability. It's a user-friendly tool. It's not very complex.""We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications.""Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies.""The feature that I have found the most valuable is the recovery and cleanup process. Suppose there is a list of test cases and one test case has failed, it should not impact the other test cases. We can reuse the same test case. We can change the configuration of parameters and then use the test cases on the same thing. So, that's a useful thing. Otherwise, we have to use the cleanup process. Another useful feature is to have our own library files. We can create our objects in the libraries and reuse them. There is no need to create duplicate data for that. They have been giving some enhancements recently which means integration is also there. They've integrated with different software like Jenkins, Bamboo. So, we can also create pipeline points. They have recently given SAP and everything, which is very useful."

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"It has integration with test automation tools.""The solution does its job well.""We use the solution for test case management.""Zephyr Enterprise is a stable solution.""It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management.""If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.""It has 90% of the basic features you need without having to pay a lot of extra money."

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Cons
"We would also like to manage the integration testing end-to-end."

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"The support we received from Tricentis Tosca was good, but it can improve.""I think the downside would be licensing costs which are very high.""They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports.""The main area where there is room for improvement is how they do upgrades. Going through this current upgrade, we were delayed a month because we are using a third-party tool. It's called Tosca Connect by Tasktop. When this latest upgrade broke that relationship between the two, it took Tricentis a month to come back with a workable solution... Their whole upgrade process needs to be better and cleaner, from an end-user standpoint.""Tricentis Tosca's performance could be better. Sometimes when we are remapping or when it is loading it can take a lot of time. There are free solutions that have better performance in this area.""Security, UI, and basic performance improvements could be done to the product to enhance its use.""Running the regression – if multiple lists are executed at once or if a list contains 200+ tests, it’s a pain to stop the execution.""I would like a better user interface."

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"We faced some errors while uploading the test cases.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""Security needs improvement to protect customer information better.""We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility.""We would like support for the agile and behavior-driven development (BDD) approaches.""Zephyr Enterprise needs to redesign the reporting.""Creating better default varieties of reporting would make the product much better and more popular."

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Pricing and Cost Advice
  • "The cost of this tool, in terms of licensing, is not large."
  • More OpenText Silk Central Pricing and Cost Advice →

  • "​It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools."
  • "Expensive, but for long-term projects, it is paying back."
  • "The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc."
  • "We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution."
  • "Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked."
  • "We have around 200 [concurrent] licenses and the cost around $1.4 million a year."
  • "My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing."
  • "I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
  • More Tricentis Tosca Pricing and Cost Advice →

  • "DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
  • "It costs a couple of thousand dollars for a little more than 125 users, per month."
  • More Zephyr Enterprise Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing MicroFocus… more »
    Top Answer:Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is… more »
    Top Answer:The product enables codeless automation.
    Top Answer:We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
    Top Answer:We use the solution for test case management.
    Ranking
    21st
    Views
    310
    Comparisons
    211
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    Views
    15,772
    Comparisons
    8,129
    Reviews
    18
    Average Words per Review
    518
    Rating
    7.9
    4th
    Views
    3,137
    Comparisons
    1,620
    Reviews
    3
    Average Words per Review
    187
    Rating
    8.0
    Comparisons
    Also Known As
    Micro Focus Silk Central, Borland Silk Central, Silk Central
    SmartBear Zephyr
    Learn More
    Overview
    Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

    Tricentis Tosca is a continuous testing platform that uses the industry’s most innovative functional testing technologies. Unlike traditional testing technologies, which are siloed and can allow for integration risks that are likely to derail end-to-end processes, Tricentis Tosca accelerates testing across the enterprise to keep pace with Agile and DevOps and helps enterprise teams to achieve 90%+ test automation rates, thereby enabling them to deliver fast and continuous feedback.

    Tosca enables your large enterprise to improve the quality of its applications by equipping you for optimizing, managing, and automating your software testing.

    This model-based approach to software test automation enables your organization to achieve high automation rates while at the same time maximizing business risk coverage. Tosca covers all digital initiatives, which includes moving to the cloud, modernizing core business apps, and delivering excellent customer experience.

    Tosca also provides market-leading test data provisioning, test case planning and design capabilities, service virtualization, and mobile testing. The solution is fully compatible with other testing solutions and with Application Lifecycle Management products.

    Benefits of Tricentis Tosca

    Tricentis Tosca optimizes and accelerates the end-to-end testing of your entire digital landscape. Its AI-powered codeless approach accelerates innovation across your enterprise by removing the bottlenecks from testing and the risks from software releases.

    Tosca’s functional testing tool covers every kind of testing, including API testing, exploratory testing, mobile testing, regression testing, and system integration testing. It also supports performance testing through integration with NeoLoad.

    The key benefits of Tricentis Tosca include:

    Acceleration of test automation with AI-powered technology that can track controls on any technology in real time.

    The shifting left of testing by automating tests based on mockups and then using those same tests as the app is developed.

    Smarter testing with Vision AI that keeps up with changes in your apps, regardless of the underlying platform.

    Creation of resilient, stable automation for any technology

    Vision AI’s integration with Tosca’s no-code platform makes test automation easy-to-use by business analyst and subject matter experts, regardless of skill level

    Reviews from Real Users

    PeerSpot users note that Tricentis Tosca is easy to learn, easy to maintain, and easy to automate. One user said that “It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible." Another wrote that “The most valuable feature is the UI… The reporting is really nice.”

    Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

    Zephyr Enterprise Features

    Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

    • Visual dashboards
    • One-click integration
    • Multi Jira instance
    • Scalability
    • Third-Party Integrations
    • Reporting & Statistics
    • Data Import/Export
    • Data Visualization
    • User Management
    • Move & Copy
    • Software Testing Management
    • Requirements-Based Testing
    • Industry-strength scalability
    • Documented APIs
    • Regular maintenance and upgrades

    Zephyr Enterprise Benefits

    There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

    • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
    • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
    • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
    • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

    • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

      A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

      Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
    Sample Customers
    AmBank Group, Krung Thai Computer Services, Deakin University
    HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
    Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm25%
    Transportation Company25%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Energy/Utilities Company18%
    Financial Services Firm14%
    Real Estate/Law Firm8%
    REVIEWERS
    Financial Services Firm28%
    Computer Software Company26%
    Insurance Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Manufacturing Company11%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Midsize Enterprise30%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise8%
    Large Enterprise71%
    REVIEWERS
    Small Business18%
    Midsize Enterprise21%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise72%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Regression Testing Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: April 2024.
    769,662 professionals have used our research since 2012.