We performed a comparison between OpenText MBPM and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"The product has a flexible interface for development."
"The data visualization is good."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"There are a lot of ready to use orchestration custom packs."
"It's scalable."
"Great with IT processes and business processes."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"We cannot perform GUI automation using the tool."
"There can be gaps in integration."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"The deployment requires awareness among the project staff."
"Efficiency of some features could be improved."
"I would like a user experience module to be added."
OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. OpenText MBPM is rated 7.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". OpenText MBPM is most compared with Camunda, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.