We performed a comparison between OpenText Documentum and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature is that the documents are kept secure."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The stability is very good."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Kofax TotalAgility is stable."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It's not so complex to design what you need to."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"OpenText Documentum's user interface could be improved a little bit."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"OpenText Documentum needs to improve its support."
"An area that needs to improve is how to reduce storage space on the AWS site."
"There needs to be more accessible certification and better pricing."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"The product's console version is old. It should also improve its forum."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. OpenText Documentum is rated 7.8, while Tungsten TotalAgility is rated 8.2. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Tungsten RPA and Hyland Brainware.
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