We performed a comparison between OpenText Documentum and Studio Creatio based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."It provides possibilities for us to save documents and supporting the business process while doing so."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature of OpenText Documentum is the versioning."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The stability is very good."
"The most valuable feature is that the documents are kept secure."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"It is quite good."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable feature of this solution is its simplicity."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It is a low-code platform, that is very intuitive."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"Creatio also provides us with scalability, performance and agility."
"OpenText Documentum needs to improve its support."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"Sometimes DocBroker cannot see the DocBase."
"I would like to see performance improvements, especially regarding slow response times."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The user interface can be improved."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"HRM is an area where Studio Creatio lacks and needs to improve."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"The mobile version of the solution could be improved. It's hard to customize it."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"It does not have the ability to run one single large process."
"Creatio needs to stabilize their marketplace."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. OpenText Documentum is rated 7.8, while Studio Creatio is rated 8.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
