We performed a comparison between New Relic and Splunk APM based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The most valuable features are the dashboards and tracing."
"The most valuable features of New Relic are the reports and ease of use."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It is stable and scalable."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The most valuable feature of New Relic is its ease of use."
"The solution is stable and reliable."
"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"The most valuable features are troubleshooting and optimizing application performance."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"The features are pretty much ready out of the box."
"The most beneficial aspect of Slunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"Detectors are a powerful feature."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The browser isn't exactly reliable."
"It is very difficult to award the service level cycles at an endpoint level."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"It would help customers if there were an on-premises version available."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The UI enhancements could be a way to improve the solution in the future."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"The cardinality is pretty low."
"We currently lack log analysis capabilities in Splunk APM."
"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."
"Splunk APM should include a better correlation between resources and infrastructure monitoring."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Splunk APM is ranked 14th in Application Performance Monitoring (APM) and Observability with 12 reviews. New Relic is rated 8.6, while Splunk APM is rated 8.2. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk APM writes "Provides great visibility, analysis, and data telemetry". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Splunk APM is most compared with Splunk ITSI (IT Service Intelligence), Sentry, Elastic Observability, Monte Carlo and Grafana. See our New Relic vs. Splunk APM report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
