We performed a comparison between NetSuite ERP and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about NetSuite, Oracle, SAP and others in Cloud ERP."I am impressed with the product's ease of use. It also helps us reduce the techstack."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"I like the ease of setup and customization of forms."
"Every year, they release a new version."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"The initial setup is easy."
"NetSuite ERP is good for a trading company that involves buying and selling."
"We use it for the projects we do in the telecom industry."
"The type of customization that comes with Salesforce CRM gives me a lot of liberty and ease of access to add any information that I wish to add. For example, the name, email ID, designation, the name of the decision maker, when the client joined the company, and the amount of influence he will have on the product."
"There is a ton of information on the dashboard. Reports are also there for us. We can analyze information across the team and across a period, such as quarterly or annually."
"I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device."
"It is a very good tool. There are a lot of interesting features. It is one of the best solutions."
"The performance is good, and it is easy to use."
"This solution offers a good user experience. It is easy to learn and use, even for those who are using it for the first time."
"You can capture all the contacts that relate to an account or business, including personal details."
"The most valuable features of the solution are reporting and dashboards."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"It would be great if they offered localization for Central America."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"The solution's initial setup process was complex."
"NetSuite is good for data management, but it's missing payroll features."
"The areas that this product needs to improve on is the implementation and inventory processes."
"Salesforce Sales Cloud needs a more user-friendly interface."
"As a cloud solution with web browser, it's different than my classical way of thinking. It's modern, but for older people, maybe it's not that understandable. It could be more user-friendly, maybe with an option to switch between interfaces."
"It could have a more user-friendly interface."
"It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things."
"Its reporting capabilities can be improved. Its reporting interface should be improved to personalize reports."
"One area where the solution could improve is with handling feature requests."
"One aspect I find challenging with Salesforce Sales Cloud is its forecasting feature. While it's useful for analyzing sales data and predicting future revenue, I've encountered instances where the outcomes weren't as perfect as expected."
"The licensing price could be cheaper."
NetSuite ERP is ranked 1st in Cloud ERP with 33 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 97 reviews. NetSuite ERP is rated 7.8, while Salesforce Sales Cloud is rated 8.4. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
We monitor all Cloud ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
