We performed a comparison between NetBrain and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting."Enables maps to be drawn out."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"This product has good network monitoring and troubleshooting capabilities."
"Chain management is a good feature. I don't get it on other solutions."
"NetBrain is a very simple tool."
"It has prevented failures from occurring in our production environment."
"The solution is quite stable."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"They have baseline level alerting."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"The IP interface brief isn't consistent."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"The solution could integrate more automation."
"The price could improve."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"It is very difficult to award the service level cycles at an endpoint level."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"They should bring the pricing down to be more competitive."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The solution needs to have staging."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
NetBrain is ranked 15th in Network Troubleshooting with 6 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. NetBrain is rated 7.2, while New Relic is rated 8.6. The top reviewer of NetBrain writes "Good monitoring and troubleshoot capabilities, improves overall network traffic visibility". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". NetBrain is most compared with Cisco DNA Center, ThousandEyes, Red Hat Ansible Automation Platform, SolarWinds Network Automation Manager and Forward Enterprise, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
