We performed a comparison between Infor CloudSuite Industrial, NetSuite ERP, and SAP ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."It is a scalable solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"The user interface is very good."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"The most valuable feature is that it works according to how the Internet works."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"Every year, they release a new version."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"We can install the bundles based on our needs."
"The new Visual Enterprise functionalities give an intuitive approach to data and make communication between engineering and production easy."
"I like the solution’s features in finance, supply chain, sales, and distribution."
"ERP is very stable."
"The most valuable feature is the robust workflows that SAP provides to us in our organization. Overall, I find it the best ERP solution compared to other similar solutions."
"This product is very scalable and easy to expand."
"The stability and performance are good."
"There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff."
"If you are well versed in SAP, the initial setup is pretty simple."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The solution's support service could be better."
"The platform's distribution features need enhancement."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Pricing is always an area where there is room for improvement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The solution is not user-friendly and it is complex to use."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"The pricing is high."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"It needs to incorporate the new features from the SAP S/4HANA release, such as, utilizing data processes, which is quite nice."
"The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex."
"I think that implementation could be simplified."
"License fees are too high."
"The user interface could be improved. For example, sometimes you're missing some data and can't complete a task. There should be some built-in support and suggestions on how to solve your problem. I would also like the interface to be optimized to work better with mobile devices like tablets and smartphones."
"It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities."
"Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4."
"Functionality could be improved."