We performed a comparison between Infor CloudSuite Industrial and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"It is a scalable solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"There's a moderate amount of scalability available."
"All its features are valuable."
"Dynamics AX provides a lot of functionality."
"The tool's most valuable feature is reporting."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"It is stable, suitable for businesses, and covers all business needs."
"The product is easier to use and has more efficient workflow management features than other vendors."
"The most valuable feature I've found is the UI functionality."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The solution's support service could be better."
"Pricing is always an area where there is room for improvement."
"The platform's distribution features need enhancement."
"Our version has performance issues so it gets stuck and is slow."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"The solution in general just needs a few quality improvements."
"The UI has room for improvement and can be more user-friendly."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"The on-premises and desktop versions are not user-friendly."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor CloudSuite Industrial is rated 8.0, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP and SAP Business One, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Oracle Fusion Cloud ERP. See our Infor CloudSuite Industrial vs. Microsoft Dynamics AX report.
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