We performed a comparison between IBM Rational Quality Manager, OpenText ALM / Quality Center, and Zephyr Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools."It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."
"Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms."
"The most valuable feature is the RFT because it allows us to automate manual test cases."
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"It's very reliable as a solution."
"RQM's best features are integration with test automation and performance testing."
"Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect."
"The integration with UFT is nice."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"I love to use this solution with single projects. It has helped our productivity. With the metrics that I receive, I can put them onto the management model so I can see them there. It has reduced our time for project management and controls by 20 percent."
"The independent view of elevated access is good."
"It's basically the way to show the work that we do as QA testers, and to have a historical view of those executions."
"The setup is pretty straightforward."
"The AI and functionality interface are useful."
"Ability to customize modules, particularly Defect Tracking module on company specific needs"
"Zephyr Enterprise is a stable solution."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"The solution does its job well."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"We use the solution for test case management."
"It has integration with test automation tools."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"Adding support for uploading a collection of test cases would be a helpful addition."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"Integration capabilities with other vendors' tools should improve."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"They should specify every protocol or process with labels or names."
"Lacks sufficient plug-ins."
"Cross project reporting is limited to similar database schemas"
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"The QA needs improvement."
"Is not very user-friendly."
"HP-QC does not support Agile. It is designed for Waterfall. This is the number one issue that we're facing right now, which is why we want to look for another tool. We're a pharmaceutical services company, so we require electronic signatures in a tool, but this functionality isn't available in HP-QC. We don't have 21 CFR, Part 11, electronic signatures, and we need compliant electronic signatures. Some of the ALM tools can toggle between tabular format and document format for requirements, but the same feature is not available in this solution. There is also no concept of base-lining or versioning. It doesn't exist."
"It is not a scalable solution."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Creating better default varieties of reporting would make the product much better and more popular."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"We faced some errors while uploading the test cases."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Security needs improvement to protect customer information better."
"Zephyr Enterprise needs to redesign the reporting."
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