We performed a comparison between IBM Rational Quality Manager, OpenText ALM / Quality Center, and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools."Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms."
"It's very reliable as a solution."
"It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"RQM's best features are integration with test automation and performance testing."
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."
"Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"What they do best is test management. That's their strong point."
"The execution module and the test planning module are definitely the most valuable features. The rest we use for traceability, but those are the two modules that I cannot live without."
"I personally found the defect tracking feature very useful in my ongoing project."
"Business process management is the most valuable feature of the solution."
"It provides visibility on release status and readiness."
"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."
"The most valuable feature of Micro Focus ALM Quality Center is its support for many automation technologies."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"You don't need to follow complex procedures to create a test run, test case, etc."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The solution is very stable. We've never had any issues with it."
"The product helps us create test cases and reports."
"The feature that I have found most valuable is the dashboard."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"Integration capabilities with other vendors' tools should improve."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"Adding support for uploading a collection of test cases would be a helpful addition."
"While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"We operate in Sweden, and there are not so many Swedish people that know the product."
"It is not a scalable solution."
"It's not intuitive in that way, which has always been a problem, especially with business users."
"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."
"I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers."
"The product is good, it's great, but when compared to other products with the latest methodologies, or when rating it as a software development tool, then I'll have to rate it with a lower score because there's a lot of other great tools where you can interconnect them, use them, scale them, and leverage. It all depends on the cost."
"There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed."
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"The reports should be more user-friendly."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"The test suite management has room for improvement as well as better reporting."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"TestRail should improve its pricing."
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