We performed a comparison between Dynatrace, Instana Dynamic APM, and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."
"Our customers are now able to control their infrastructure with a single tool, and can easily check the connections with all components."
"It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity."
"The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"I get valuable information like, for example, if a site is down. That's the key. I'm instantly getting a message, or even on the app, I can see if something overnight went down a few times, or it's not performing at 100%."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"It is a stable solution."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"With Instana, the interface and the UI are very simple to use."
"The overall capabilities are the most valuable."
"Its GUI is really good and it easy to understand for non-technical users."
"It's great for monitoring services and applications."
"SolarWinds is a very stable platform compared to others on the market."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"The product integrates with Remedy."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"The messaging layer is not really capturable and measurable right now."
"Provide much better alignment between AppMon and Dynatrace."
"The web interface, in some cases, is a little ambiguous to use."
"It needs .NET core support to the level of Java."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"We'd always like to see additional functionalities."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"The integration could be improved with more plugins or open API."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"They could improve the product’s dashboards and provide more dashboard options."
"Its SLI and SLA features need improvement in setting up alerts."
"Maybe log monitoring could be better."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The setup was complex. We had local support to assist us."
"A lot of times, we have to do a lot of manual cleanups."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"The stability, flexibility, and ease of use could be improved."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"Support for the IBM Mainframe is needed."
"The product needs to reduce its price."
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