We performed a comparison between DX Unified Infrastructure Management, HPE System Management, and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"DX UIM is scalable."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"MultiWAN and Balance service"
"It delivers our customers many metrics, so they may make decisions"
"It is the foundation for our monitoring solution."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"I think it's stable, scalable, and flexible."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"This is a good product and I recommend it."
"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"The interface is in continuous development and improves version by version."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"They need to continue to advance the filter capabilities, and provide more input fields."
"The UIM has no features through goods and services yet. "
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"There should be wider coverage of storage infrastructure."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The company has not kept pace with developments."
"I think that support integration could be improved."
"The return on investment report is too difficult to understand."
"The quality of service and support for this solution needs to be improved."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"Our customers would like to see the price lowered."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"Some similar solutions offer end-to-end visibility."
"The tool needs improvement in non-Cisco SD-WAN."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
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