"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"It is easy to understand and determine when and/or where the network is failing."
"Offers a lot of functionality."
"This product provides good visibility into applications at the backend."
"The integration point."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"It has a high-quality graphical interface."
"The Global Collections are what I found to be most valuable. With the Global Collections, you're able to organize and categorize devices into "folders," or functional groups and categories, so that it doesn't matter which SpectroSERVER those devices are on."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Probe packages and probe deployment."
"Great customized dashboards and drill down reports with auto serve analytics."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"DX UIM is scalable."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The solution is great at being able to fetch almost any kind of file."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"Technical support for this product is not so good. It needs improvement."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"The product should provide performance management features."
"DX Spectrum needs to incorporate faster support."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"Stability."
"We've had issues with pulling reports."
"Reporting capability can be improved especially when it comes to availability."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"How we can get more native information from CA's solutions."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"The solution is somewhat complicated. It's not exactly straightforward."
"Stability-wise, this product needs to be improved."
"IBM is not investing in the development of the on-premise version of this solution."
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