We performed a comparison between Box, DocuWare, and Laserfiche Rio based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"The collaboration of the solution is good."
"It is really easy to load files to and from this solution."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
"This is a very complete and powerful solution."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Better integration with other solutions is needed."
"I find their API to be quite complex and it could be more straightforward."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"We would like to see more features for RPA and AI."
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