We performed a comparison between BMC TrueSight Server Automation and OpenText Cloud Service Automation based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"The ability to manage devices with different sets of policies is most valuable."
"Users can make screenshots, and devices only need the minimal version of iOS."
"The initial setup is not overly complex or difficult."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The best feature of the solution is patch automation."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"The most important feature is the schedulings."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"It needs incorporation of Knox, ZeroTouch, etc."
"We faced issues with macOS support. The product should have better inventory and asset management."
"It would be better if they can reduce the cost of the license."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"The reporting and cost have room for improvement."
"The solution requires Mac support."
"The security features should be improved."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"BMC TrueSight Server Automation's scripting needs improvement."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no other functionality available to patch the containers that we need to include."
"The setup of this suite is very complicated. It needs to be simplified."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews. BMC TrueSight Server Automation is rated 8.2, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform.
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