We performed a comparison between BMC TrueSight Operations Management, Goliath Performance Monitor, and Nagios XI based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"We can verify uptimes as another source of keeping devices in compliance."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The solution has a very good business event manager tool."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is a scalable solution."
"Offers a diversity of features."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"This is a very good solution and it is simple to use, for any company."
"It's great for monitoring IT services infrastructure."
"The installation is no problem. I've installed Nagios several times."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution is a little obsolete."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I would love to be able to tell what ISP the user is coming from."
"Issues with generating reports; consistency is not there."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The installation and monitoring need improvement."
"We'd like to see more integration capabilities."
"They need more documentation for the plugins."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The product does not have SAP monitoring."
"I would like to see more customization in the network map because it is a bit tricky to use it."
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