We performed a comparison between BigFix and ThreatLocker Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"The solution was relatively easy to deploy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"BigFix is easy to use."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"Vulnerability scanning and patch automation."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"BigFix technical support is good."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running."
"The interface is clean and well-organized, making it simple to navigate and find what we need."
"The biggest improvement has been knowing that something unauthorized isn't going to get installed on anyone’s machines."
"The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network."
"The most valuable feature is probably the ability to block programs from running. ThreatLocker has some built-in features that make it super easy. You can also contact their support within the program. If you're having issues, you can click on that button and connect with someone in five to 10 seconds."
"The sandbox functionality is fantastic."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution should address emerging threats like SQL injection."
"ZTNA can improve latency."
"The only minor concern is occasional interference with desired programs."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"IBM has not focused on the Web Reports capabilities."
"The console interface is not friendly, and requires training before using it in production."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The deployment has room for improvement and can be more streamlined."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week."
"From a reporting perspective, enhancing the ability to customize reports would be beneficial."
"The reporting could be improved."
"The portal can be a little overwhelming at times from an administration point of view. It displays a lot of information, and it's all useful. However, sometimes there is too much on the screen to sift through, especially if you're trying to diagnose a client's problem with a piece of software. Maybe something has stopped working since they updated it, and we need to see if ThreatLocker is blocking a component of that software."
"Adding applications to the allowlist can sometimes feel overwhelming."
"If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out."
"There are some times when applications get submitted, the hashes don't really line up."
"We identified several areas that we would like to see improved."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ThreatLocker Protect is ranked 26th in Endpoint Protection Platform (EPP) with 13 reviews. BigFix is rated 8.6, while ThreatLocker Protect is rated 9.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ThreatLocker Protect writes "Integration is simple, deployment is straightforward, and extensive well-written documentation is available online". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ThreatLocker Protect is most compared with SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress and GravityZone Business Security. See our BigFix vs. ThreatLocker Protect report.
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