We performed a comparison between Barracuda Email Security Gateway, IceWarp, and Sophos Email Appliance [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"The solution's anti-spam features are its most valuable aspect."
"It's easy to use. The configuration and web interface are user-friendly."
"This product is powerful and quite simple to use."
"It can scale."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"The solution's voice services work well for our company."
"An effective, functional, very good tool for controlling resources."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The groupware module is the most valuable feature."
"The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection."
"This is a stable, scalable product that provides a reliable email protection layer."
"The interface makes it really easy to administer and configure."
"Email encryption, because it fulfills our business needs."
"The most valuable feature is the URL relay protection because it protects users from phishing attacks."
"The filtering aspect is the solution's most valuable feature."
"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud."
"We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool."
"This product can always be made more secure."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"The initial setup can be a little bit complex."
"False positives have given us issues."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Reporting could have more options for users to customize desired results."
"There aren't enough advanced settings. They should offer more advanced options."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
"The reporting functionality is in major need of improvement."
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