We performed a comparison between AppDynamics Server Monitoring and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has the ability to drill down to the errors whenever we have issues."
"The solution offers great visibility that allows you to track where errors originated."
"This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."
"What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding."
"The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."
"The platform is reliable in identifying the core system issues."
"The product provides a nice end-user experience."
"We can view the server activities, including issues in the process, with a single click."
"Alerts and episodes are valuable to me."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"We liked the built-in calculation of health scores."
"We have a lot of teams using Splunk and they would be blind without it."
"One of the excellent features is the service analyzer, which is truly impressive."
"The glass tables are very helpful."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."
"An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly."
"AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive."
"The solution could be more mobile friendly."
"The configuration is tricky and requires a lot of tools."
"I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries."
"The tool should provide information like the number of connections and processes utilized in real time."
"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."
"The solution should integrate more features in NEAP."
"Splunk ITSI consumes a lot of CPU resources."
"Quality-of-life features have room for improvement."
"We have problems doing upgrades and operating alternate new versions."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"It would be good if an interface was included in the next release."
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AppDynamics Server Monitoring is ranked 19th in IT Infrastructure Monitoring with 16 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. AppDynamics Server Monitoring is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of AppDynamics Server Monitoring writes "A highly stable and scalable solution that provides real-time information on servers". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". AppDynamics Server Monitoring is most compared with OpsRamp, Zabbix, ITRS Geneos, Nutanix Prism and PRTG Network Monitor, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our AppDynamics Server Monitoring vs. Splunk ITSI (IT Service Intelligence) report.
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