We performed a comparison between Alluvio AppResponse, Alluvio Aternity , and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"It provides us with complete visibility of every packet."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."
"Ability to see end to end user, application, server, and network response time and throughput data."
"The most valuable feature is performance monitoring."
"The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance."
"Being able to proactively identify issues on user systems."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us."
"The ability to monitor crash and health event issues at a user level"
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace."
"The deployment itself is very easy and straightforward."
"I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"The stability for the solution is pretty solid overall."
"It is much easier to deploy, maintain, and delivery of high value insights, which almost immediately lowers the mean time to value and resolution of issues."
"The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides."
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."
"Technical support needs to be more responsive."
"Need to bring back the NetFlow module for AppResponse."
"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"They need to better integrate with products and solutions from different vendors."
"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."
"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."
"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"The licensing model doesn't suit the market we are in and has room for improvement."
"The solution is available at a higher price than other solutions."
"When they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product."
"When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?"
"Some of the APIs and integrations are a bit tougher than others to integrate."
"The mobile app provided by Dynatrace could be improved, especially the DCR mobile app because it does not have some of the basic functions, like push notifications or even customized reports."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"We called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located."
"The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are."
"I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow. it's difficult to get historical data."
"The business use case is that most people want to see how many orders came in. I'd like to be able to get data out of JavaScript tags, and capture more data. I think that would make it much more useful, rather than using Google Analytics. Instead, have one tool to capture all the stack, that would make it easy."
