We performed a comparison between Alemba vFire and IBM Maximo based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM)."The workflow is very good, as well as customizable."
"When we met with the Alemba vFire from Australia, it was a good discussion and they have a good feature roadmap."
"Incident Management is the most valuable feature of the solution."
"We were able to scale perfectly."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The most powerful features are the database and integration with CMDB."
"The most valuable features are the ability to create work orders and preventative maintenance."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"The product should improve its ability to integrate with third-party tools."
"We had issues with the user interface, the way it was structured wasn't that user-friendly. The chat features could improve. For example, in change management, all the chat discussions can be done via ServiceNow. We are using two separate solutions, such as Teams, to chat, and the Alemba vFire tool to process."
"The reporting needs to be improved."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"Revision management of file attachments."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Maximo is a big system, so the initial setup is complex."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
Alemba vFire is ranked 27th in IT Service Management (ITSM) with 3 reviews while IBM Maximo is ranked 1st in Enterprise Asset Management with 23 reviews. Alemba vFire is rated 7.4, while IBM Maximo is rated 8.0. The top reviewer of Alemba vFire writes "Fulfills all IT management needs, simple setup, but could be more user-friendly". On the other hand, the top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". Alemba vFire is most compared with ServiceNow and JIRA Service Management, whereas IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, NetSuite ERP and IFS Cloud Platform.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.