We performed a comparison between Acronis Cyber Protect, Dell CloudBoost, and N-able Cove Data Protection based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."
"It works with different types of partitions or different OSs."
"The licensing model is very good."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"Acronis Backup is easy to use, intuitive, and has high performance."
"The solution is stable and reliable."
"Centralized management is valuable to us."
"The setup is very easy."
"The solution's support team is excellent."
"My customer has Dell EMC CloudBoost integrated with all of their other Dell products. It integrates well."
"The monitoring makes it very easy to check whether a backup has gone bad."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"The initial setup was complex. We had to deploy it through an external consultant team."
"For smaller companies it's a little more challenging to maintain."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."
"It could have a better ability to manage backups over a longer period."
"The solution could be better if some of the features were more in-depth."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"They should eliminate the tape-out function from the solution."
"Integration with a hybrid cloud is something that I found complicated."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"A disaster recovery console would be an improvement for the product."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"There could be a possibility to create a local NAS backup for infrastructure."
"We would like to have better reporting."
