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Eddy Ramirez - PeerSpot reviewer
IT Security Director at a financial services firm with 1,001-5,000 employees
Real User
Fair pricing, a straihgtforward setup, and good security capabilities
Pros and Cons
  • "The attacker won't have details since my public IP is anonymous. It offers us good privacy."
  • "There might be helpful if there was some web application firewall feature."

What is our primary use case?

I use the solution for DNS management. 

What I do is every domain we have has some web resources available. Instead of sending everything directly to my web server, what we do is send all the DNS requests for that domain to Cloudflare. It is DNS security enabled to defend those websites from attacks. 

How has it helped my organization?

The solution has benefited the company in terms of security. It keeps the public IP anonymous to the user as well. 

What is most valuable?

The security is the most important aspect. The attacker won't have details since my public IP is anonymous. It offers us good privacy. 

The setup is straightforward. 

They are very professional and really go above and beyond for their users. 

The solution is very scalable. 

The pricing is fair. 

What needs improvement?

I'm not aware of any areas in need of improvement. There might be helpful if there was some web application firewall feature. That way, I wouldn't need a third-party solution like Radware.

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June 2025
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For how long have I used the solution?

I've used the solution for five years. 

What do I think about the scalability of the solution?

The solution is extremely scalable. We have five people managing it in the company. 

I'm not sure if we will increase usage. It will depend on different elements we have in the future, such as more clients. 

How are customer service and support?

I've never contacted technical support in the past. 

Which solution did I use previously and why did I switch?

We did not use a different solution. We might have used Open DNS, which is the Cisco Umbrella solution right now. We moved to Cloudflare as it is cost-effective. 

How was the initial setup?

The implementation is very simple. You actually forward all the initial requests to the DNS main server. Once the domain is registered with them, they actually confirm that, and they have a step-by-step configuration part where you actually go and do the different elements that you have that you need to have in place. 

We had one person manage the deployment. 

What about the implementation team?

I handled the implementation myself in-house. 

What was our ROI?

The ROI is hard to portray as security, while important, is hard to quantify. You would only lose money if you had an attack and you need to calculate the cost against the risks. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It is cheaper than other options. There are no extra costs or fees.

What other advice do I have?

I'm a customer and end-user. 

I'd advise people to really think about why they want to use Cloudflare. If it is feasible, it will depend on the level of investment they want to make into their security.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Thiago Ribeiro - PeerSpot reviewer
System Analyst at Infrasat
Real User
Top 20
Offer good protection, user-friendly, reliable, and easy to manage
Pros and Cons
  • "Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."
  • "I believe they currently have this feature, but there will most likely be integration with APIs so we can control some features through API."

How has it helped my organization?

Previously, when we published new websites or new services on our domain, we had to wait for the changes to be reflected on the internet before they took effect.

We have the same features with Cloudflare, but they are duplicated across the internet in minutes due to how quickly Cloudflare's technology works.

What is most valuable?

I find it simple to register your domains or create a new domain on Cloudflare. 

Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick.

Another advantage of Cloudflare's DNS hosting is the protection it provides. If you have the domain and DNS records on Cloudflare, you may also hide it behind its proxy so that it does not display its real IP address on the internet.

What needs improvement?

At the moment, they are all mostly positive. There will most likely be enhancements in the future.

I believe they currently have this feature, but there will most likely be integration with APIs so we can control some features through API.

I have all of the features I need here. The one feature that is paid is the custom nameservers instead of using the default ones, I want to use a custom one. Otherwise, I'm already pleased with most of the features.

For how long have I used the solution?

I have been working with Cloudflare DNS for three years.

Cloudflare provides a cloud service for hosting DNS servers or DNS records.

What do I think about the stability of the solution?

Cloudflare DNS is definitely stable.

They have services all around the world, and they are always up and running.

I never had a DNS issue. 

They also provide information on how many individuals visit your website.

What do I think about the scalability of the solution?

I am the only one that manages the DNS Service so far.

Clients are often pleased since they no longer have to wait so long to launch new services when they are required.

How are customer service and support?

I have never had to contact technical support or open a ticket because the servers are so reliable.

How was the initial setup?

Very user-friendly. It is relatively simple to set up and operate due to its user interface.

It took less than a day to deploy, perhaps a few hours. It didn't even take an hour.

What's my experience with pricing, setup cost, and licensing?

That is one of the great features. I was able to access the majority of the features and services for free. 

They provide more advanced services for a fee. I haven't even spent a single cent on it. 

To use the service, any user must first register with Cloudflare.

What other advice do I have?

We are partners with Cloudflare. Our organization supplies DDoS solutions, but exclusively at Layer 4. Because of our partnership with Cloudflare, we can now provide DDoS protection to our clients on both Layer 4 and Layer 7.

If you don't want to spend too much time hosting your own DNS server or managing the domain, Cloudflare is a great way to rapidly get websites and services online. 

The free solution includes protection, and email security, and is very simple to use. 

It makes managing websites and publishing them on the internet much easier.

I would rate Cloudflare DNS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Cloudflare
June 2025
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Alvaro Olivares - PeerSpot reviewer
Head of Cloud Engineering at a financial services firm with 10,001+ employees
Real User
Highly scalable, helpful documentation, and excellent support
Pros and Cons
  • "The most valuable feature of Cloudflare DNS is its global reach and it is always evolving."
  • "It would be helpful if the solution could continue evolving to compete with the other solutions on the market."

What is our primary use case?

Cloudflare DNS is the primary DNS resolver for our domains. We are using it for CD.

What is most valuable?

The most valuable feature of Cloudflare DNS is its global reach and it is always evolving.

What needs improvement?

It would be helpful if the solution could continue evolving to compete with the other solutions on the market.

For how long have I used the solution?

I have used Cloudflare DNS for approximately two months.

What do I think about the stability of the solution?

I rate the stability of Cloudflare DNS a ten out of ten.

What do I think about the scalability of the solution?

Cloudflare DNS is highly scalable.

We using the solution to its fullest.

I rate the scalability of Cloudflare DNS a ten out of ten.

How are customer service and support?

I rate the support of Cloudflare DNS a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Cloudflare DNS was a quick process using the documentation. It took us approximately two weeks to complete the implementation. The documents that were provided were helpful.

What's my experience with pricing, setup cost, and licensing?

When you compare Cloudflare DNS to other solutions, such as Akamai, the price is reasonable.

What other advice do I have?

There are four people who manage this solution. However, they have other tasks other than only managing this specific solution. Cloudflare DNS is a critical solution and the network team covers it well.

Cloudflare DNS has had a highly stable performance with good reliability. It's working better than our own distribution. We're happy with the solution.

I rate Cloudflare DNS a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1245303 - PeerSpot reviewer
Senior Consultant CDN at a comms service provider with 10,001+ employees
Reseller
Top 5Leaderboard
Responsive technical support, and satisfactory performance
Pros and Cons
  • "Generally, I am satisfied with this product."
  • "We are a product integrator and reseller, and we would like to have a better partner relationship, similar to a channel sales relationship. Sometimes we are on our own or get diverted by Cloudflare because they have direct sales, which competes with us and makes it difficult to build a relationship with this company since we want to be an MSP or a managed service provider for the solution."

What is most valuable?

Generally, I am satisfied with this product.

What needs improvement?

We are a product integrator and reseller, and we would like to have a better partner relationship, similar to a channel sales relationship.

Sometimes we are on our own or get diverted by Cloudflare because they have direct sales, which competes with us and makes it difficult to build a relationship with this company since we want to be an MSP or a managed service provider for the solution. 

They are creating every week now and developing new products. They are on the right track.

I wouldn't say I want to add anything just yet. While I am attempting to become an MSP, I would like to have access to my clients who are using the product.

An MSP is essentially a corporation that resells a product and wants to provide support and first-level service to its consumers.

Access to the solution's dashboards is not intended for a service company. You are practically blind, and to validate a problem, you must view the customer's screen.

It's not like other systems where you can go into the back dashboard and see what the consumer sees and then alleviate the problem.

To provide help, you must first discover how to gain access to the information.

It is inconvenient.

According to what I hear, they are working on it and will get there gradually.

For how long have I used the solution?

I have been working with Cloudflare for approximately four years.

What do I think about the stability of the solution?

Cloudflare is stable, however, its global performance could be better. 

They have a few hiccups here and there, but for a startup, that's to be expected.

How are customer service and support?

Technical support is responsive.

What's my experience with pricing, setup cost, and licensing?

It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level. 

There are rivals on the market who provide the same solution at a lesser cost.

What other advice do I have?

We are partners with Cloudflare.

I would rate Cloudflare an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Manish  Purohit - PeerSpot reviewer
Sr. Cloud Solution Architect at Green Point Technology Services (I) Pvt. Ltd
Real User
Top 5Leaderboard
A cloud DNS solution for all products hosted on Azure with simple to use DNS server
Pros and Cons
  • "The solution is stable, and the DNS servers are simple to use."
  • "Cloudflare should add more documentation and pricing to the cloud version."

What is our primary use case?

We use the solution for all our products hosted on Azure.

What is most valuable?

The solution is stable, and the DNS servers are simple to use.

What needs improvement?

Cloudflare should add more documentation and pricing to the cloud version.

For how long have I used the solution?

I have been using Cloudflare DNS for nine years, since 2014.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

We never faced any problems with scalability. We’ve 100-200 users using the solution.

How was the initial setup?

The initial setup is straightforward and takes 15-20 minutes to complete if you want to start a new one. 

Deployment is pretty straightforward when you take a domain. You need to set the DNS to Cloudflare. Once that is done, it hardly takes one or two minutes to take effect. We first pointed to Cloudflare as our DNS. From there, it took a pretty simple configuration for our web browser.

What about the implementation team?

We deployed the solution by ourselves.

What's my experience with pricing, setup cost, and licensing?

We are using the free tier of the solution.

What other advice do I have?

When we started, Cloudflare was the best solution for us. We were using the free service, and it was working well. We never considered switching to Azure DNS because Cloudflare met our needs. Azure DNS has improved recently, and they now offer free SSL domain registration on App Services.

Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Binuprasad Madhu - PeerSpot reviewer
Site Reliability Engineer at a tech vendor with 10,001+ employees
Real User
The API enables you to build a separate environment inside the solution
Pros and Cons
  • "I get a lot of value from Cloudflare's API because it enables you to build a separate environment inside the solution. You can create a domain for performing test requests before you move to the production environment and connect various domains."
  • "Cloudflare doesn't have a reverse lookup. We can only do a DNS lookup to get the IP address from the hostname. It doesn't work if you want to look up the hostname from an IPA address."

What is our primary use case?

We use Cloudflare for our DNS service. 

How has it helped my organization?

We previously faced so many issues with our in-house DNS servers. Cloudflare provides a backup, so if you have any issues with your environment or something goes wrong with a software hostname and IP address, you can run the backup and experience zero downtime. 

What is most valuable?

I get a lot of value from Cloudflare's API because it enables you to build a separate environment inside the solution. You can create a domain for performing test requests before you move to the production environment and connect various domains.

When you build a new server, you first need to register your hostname and IP address in the cloud first. You don't need to go through the same steps every time. If you have a script that supports the API, you can run it to update the zone code and IP address.

What needs improvement?

 Cloudflare doesn't have a reverse lookup. We can only do a DNS lookup to get the IP address from the hostname. It doesn't work if you want to look up the hostname from an IPA address. 

For how long have I used the solution?

I have used Cloudflare DNS for three months. 

What do I think about the stability of the solution?

I rate Cloudflare DNS seven out of 10 for stability. We haven't had issues.

What do I think about the scalability of the solution?

I rate Cloudflare DNS seven out of 10 for scalability.

How are customer service and support?

Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the best qualifications. 

How was the initial setup?

The Cloudflare setup is straightforward.

What other advice do I have?

I rate Cloudflare DNS seven out of 10. Cloudflare is my first choice if I have a chance to use it. The GUI looks pretty. It's easy to create area codes and DNS entries. You need to ensure that these features are required in your environment and negotiate a good price.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Solutions Specialist-Cyber security at Liquid Telecom
Real User
A scalable and stable solution for DDoS protection
Pros and Cons
  • "It is a stable solution. I rate the stability a ten out of ten...I rate the scalability a ten out of ten."
  • "The analytics, basically the dashboard, doesn't have much to it."

What is our primary use case?

So primarily, we use Cloudflare DNS for DDoS protection.

We can patch other requests to a particular page to a certain extent. Performance-wise, there isn't a big issue with using it. So it has excellent feedback, and it's used in our public meetings. Also, we're able to manage all SIP platforms with Cloudflare DNS.

What is most valuable?

For me, the valuable feature is DDoS protection.

Some people want more checkboxes as a feature when using Cloudflare. So, it can dictate your price.

The price is not customized for a user but depends on your usage.


What needs improvement?

The analytics, basically the dashboard, doesn't have much to it. They need to launch or see something better. So, it's on the relative side.

For how long have I used the solution?

I have been using Cloudflare DNS for eight months.

What do I think about the stability of the solution?

It is a stable solution. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Almost 30 people are using the solution. I rate the scalability a ten out of ten.

How are customer service and support?

Based on our usage and experience, the support is good, but we do not know about the client's experience.

How was the initial setup?

The initial setup is easy. It takes a couple of hours.


What's my experience with pricing, setup cost, and licensing?

The pricing depends on the usage, but the cheapest would be around 5,000 USD a month.

What other advice do I have?

I definitely recommend others to use the solution. I rate the overall solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Network Engineer at a comms service provider with 1,001-5,000 employees
Real User
Top 20
Traces and manages applications and monitors traffic; easy to set up and scale, and has knowledgeable technical support
Pros and Cons
  • "What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool."
  • "It would be good if Cloudflare could have more servers for better traffic routing or an increase in the traffic routed. This is what I'd like to improve in Cloudflare."

What is our primary use case?

We monitor traffic on Cloudflare, and we have some applications that we download on Cloudflare. We have ten to twenty gigs per country.

Our customers are residential ISP customers with high traffic because of Google apps, Amazon network peering, and Direct TV, so we use Cloudflare for the customers. For example, we announce all traffic or customer traffic to the BDP station, and Cloudflare works by caching the content, and the servers send the content to our clients.

What is most valuable?

What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic.

Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool.

What needs improvement?

It would be good if Cloudflare could have more servers for better traffic routing or an increase in the traffic routed. This is what I'd like to improve in Cloudflare.

In the next release of Cloudflare, it would be good if it could give more information about applications, particularly which ones still need improvement.

What do I think about the stability of the solution?

Cloudflare is a stable solution. At first, my company had a graphics-related problem during the POC stage, but after that, my company didn't experience any issues with Cloudflare. The Cloudflare connection is stable.

What do I think about the scalability of the solution?

Cloudflare is a scalable solution. The process to scale it is clear, and the Cloudflare team will contact you to check if you want to scale up.

How are customer service and support?

The technical support for Cloudflare is good because the team is knowledgeable about the connection, standard, special configurations, etc. My team had no problems double-checking configurations with the Cloudflare technical support team.

Which solution did I use previously and why did I switch?

We didn't use a different solution apart from Cloudflare.

How was the initial setup?

The initial setup for Cloudflare is easy because you only have to connect it to your private cloud based on your requirements. I didn't experience any issues connecting the tool.

In my company, deploying Cloudflare required a lot of equipment, so it took four to five days to complete the deployment, but there was no problem with the process.

What's my experience with pricing, setup cost, and licensing?

In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers.

What other advice do I have?

My company has different computing tools in Colombia, Miami, South America, Brazil, and Chile, such as Akamai, Cloudflare, CDN, and Google Playbook.

I have hands-on experience with Akamai, Twitch, and Cloudflare.

My company is a Cloudflare customer.

Three engineers handle the deployment and maintenance of Cloudflare within my company. The NOC team monitors the cluster, and if there's any issue, my team checks the port, and the engineers review the patch to see if it's okay. If the problem remains, my team escalates to the Operations team responsible for looking into the issue more closely. Within two hours, the Operations team contacts my team about the resolution.

I'd recommend Cloudflare to other companies because it helps monitor traffic.

My rating for Cloudflare is a ten out of ten because it's a helpful tool, and I didn't find anything wrong with it.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.