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it_user514341 - PeerSpot reviewer
Technical Lead at a tech services company with 51-200 employees
Consultant
It is easy to set up and flushes the cache immediately.

What is most valuable?

I have used the cache feature of CloudFlare CDN.

CloudFlare is very easy to set up for my site domain.

It is very easy to maintain.

CloudFlare flushes the cache immediately, which is not supported by some of the other CDN networks such as Akamai and Amazon CloudFront. These CDNs take some time that can vary between 5-15 minutes (minimum).

How has it helped my organization?

No comments, because I am using it only for creating a cache flushing tool that will work on Adobe Experience Manger (AEM).

What needs improvement?

There are some features missing or might not be visible to me as I am using its free website plan. These features are:

  • CloudFlare doesn't provide the cache flush history. I.e., I am not able to find out the URL information of those I have recently flushed. It makes me uncomfortable when I work in a multiple-author environment and they all have cache-flushing rights.
  • It doesn't support a wildcard (*) as some of its competitors support; for example, Amazon CloudFront supports (*) annotation for flushing the complete content tree.
  • CloudFlare also does not have any API as some of its rivals provide, such as Amazon CloudFront.

For how long have I used the solution?

I have used it for the last 10 months.

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April 2025
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What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and support?

I don't need any technical supports because there are a number of blogs with solutions for most of the problems. Because of these blogs, I haven’t used this feature until now, so I’m not able to rate this feature.

Which solution did I use previously and why did I switch?

Before using CloudFlare, I used Amazon CloudFront and Akamai.

I used CloudFlare because I was creating a cache flushing tool for Adobe Experience Manager (AEM). This tool will be responsible for flushing the cache from different CDN networks, such as Akamai, CloudFront, and CloudFlare.

How was the initial setup?

Initial setup is straightforward and easily configurable, even if a person doesn't have any knowledge of CloudFlare. He/she can easily set up CloudFlare.

What's my experience with pricing, setup cost, and licensing?

I’m not able to comment on this because I am using the free website plan.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

In my opinion, CloudFlare is one of the best CDN networks I have ever used. It provides a quick flushing feature that is not supported in some of other popular CDN networks such as Akamai and CloudFront. CloudFlare is a very easy-to-use CDN as compared to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user862593 - PeerSpot reviewer
it_user862593Director, Systems
Real User

it_user241758 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees
Consultant
It allows us to deploy websites using less hardware but more insight into analytics and threats would be a good.

What is most valuable?

The aggressive caching and DDOS mitigation are the most valuable features offered by Cloudflare. Website traffic analytics and threat insights are also very useful.

How has it helped my organization?

Utilizing Cloudflare allows us to deploy websites using less hardware due to their caching and helps us serve pages to our customers more quickly and efficiently.

What needs improvement?

More insight into analytics and threats would be a good place to start improving cloudflare. Also less 501 and 504 errors would be good too.

For how long have I used the solution?

I've used Cloudflare since 2012 and am currently using the latest version. I've utilized it with several different websites successfully.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Only the occasional network issues, some in 2013, where all Cloudflare customers were affected, but much less lately.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good, as the few times I've required customer service, it was more technical but they were always helpful in directing me to the people I needed to speak to.

Technical Support:

Excellent. The representatives are knowledgeable and online documentation is great.

Which solution did I use previously and why did I switch?

Cloudflare was the first service of this type I've used.

How was the initial setup?

It was very easy to get setup on Cloudflare. They have made it even easier recently, and all that needs to be done is to enter your DNS records into their interface and the configuration is done.

What about the implementation team?

We implemented it in-house.

What's my experience with pricing, setup cost, and licensing?

Setup cost was zero and currently we are using the $20 a month plan. I've used the business tier in the past which costs $200 a month.

Which other solutions did I evaluate?

I don't know of other vendors who offer a comparable service.

What other advice do I have?

I would recommend that you use it. It has been very useful and well worth the cost to me over the last three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cloudflare
April 2025
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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reviewer1011657 - PeerSpot reviewer
Project Manager at a tech services company with 1-10 employees
Real User
Stable with good DDoS protection and good scalability potential
Pros and Cons
  • "The DDoS protection is the most valuable aspect of the solution."
  • "The solution could work at being less expensive. It costs a lot to use it."

What is our primary use case?

We primarily use the solution for security purposes. We use the product for theft and DDoS protection.

What is most valuable?

The security on offer is good. Specifically, the DDoS protection is the most valuable aspect of the solution.

The solution can scale if you need it to. It has the capability to expand.

The product seems to be pretty stable overall.

The technical support is very good. They are knowledgeable and they respond quickly.

What needs improvement?

It would be ideal if the product had some sort of live tracking functionality available to us.

The solution could work at being less expensive. It costs a lot to use it.

For how long have I used the solution?

I've been using the solution for about two or so years at this point. It's been a while.

What do I think about the stability of the solution?

I've never really evaluated the stability of the solution. I have no opinion of it. I can't speak to its overall performance very well. Generally, however, I would say that it is largely stable.

What do I think about the scalability of the solution?

The solution doesn't really depend on the number of users, so much as the general traffic. In that sense, it can scale. It's a pretty scalable product.

How are customer service and technical support?

The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level of service they provide to their customers.

How was the initial setup?

The initial setup was neither simple nor complex. It was somewhere in the middle, However, we did have help with the implementation, which was very useful for us.

The deployment took about 11 days in total. It wasn't too long.

Once it is deployed, there is no maintenance required of us. 

What about the implementation team?

The vendor helped us with the initial implementation. We had a good experience with them overall.

What's my experience with pricing, setup cost, and licensing?

The solution is relatively expensive. It's not something that comes at a cheap price.

What other advice do I have?

We are just a customer and an end-user. We don't have a business relationship with the company.

We are using the latest version of the solution currently. I can't speak to the exact version number, however.

I would rate the solution at an eight out of ten overall. We've been quite happy with its capabilities.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1537209 - PeerSpot reviewer
SecOps Lead at a tech services company with 51-200 employees
Real User
One console, easy to maintain, and scalable
Pros and Cons
  • "Cloudflare has many features."
  • "In the last two years, there has been a certain amount of downtime when using the VDM."

What is our primary use case?

We are using Cloudflare for the CDN for our applications. We deployed the solution as SaaS.

What is most valuable?

Cloudflare has many features. We can control profits, block attacks, and use a Global Location CDN. Additionally, we have a single console from which we can manage multiple tasks.

What needs improvement?

In the last two years, there has been a certain amount of downtime when using the VDM. Compared to other vendors and Cloudflare, there will be more downtime. We encountered this issue last year, and there have been a few occasions when Cloudflare was not accessible in certain regions, not all global regions or speed regions, but the website went down and it took Cloudflare a long time to restore the service.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

We have experienced a few periods of downtime in the last two years, but the solution is generally stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is not difficult. All the steps for deployment are documented. We followed the step-by-step instructions for configuration.

What about the implementation team?

The implementation was completed in-house by three employees.

What's my experience with pricing, setup cost, and licensing?

I give the price a five out of ten.

What other advice do I have?

I give the solution an eight out of ten.

Maintenance is easy; we receive a notification whenever maintenance is needed, as well as if a major restoration is required and what the likelihood of the system going offline will be.

I recommend Cloudflare.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user279867 - PeerSpot reviewer
Shift Lead with 501-1,000 employees
MSP
With data centers in Germany and the Netherlands, our sites render quickly for our EU customers, but the load times aren't as quick for our customers outside the EU, like those in Asia.

What is most valuable?

Highly-configurable caching options is what sells this product. Having CloudFlare properly render every page has reduced load times, bandwidth usage, and, most importantly, our server's load. Reducing the load meant we were able to get rid of several PHP/Apache caching modules that consumed a great deal of resources that do the same, if not, a less efficient job.

How has it helped my organization?

CloudFlare has positively improved my site's speed, performance and security. Also, having servers with data centers located in Germany and the Netherlands, it worked great for our EU customers. However, we couldn't exactly deliver the same load times for clients located outside of EU, for example in Asia. Having our websites cached with CloudFlare's servers all over the world, this is no longer an issue.

What needs improvement?

I have found CloudFlare's support to be unresponsive at times, and not very helpful with providing technical details for issues that we have reported over the years.

For how long have I used the solution?

We've been using it for around two years with its cPanel plugin.
.

What do I think about the stability of the solution?

Luckily, we haven't encountered any issues with stability so far. In fact, it has increased our uptime since it wasn't unusual for us to deal with DoS/DDoS attacks on a weekly basis.

What do I think about the scalability of the solution?

Since we are on the same plan since the first day we started with CloudFlare, we haven't had much experience with scalability.

How are customer service and technical support?

Customer Service:

Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced their representatives going above and beyond in terms of:

  • Responses within the SLA
  • Not using predefined answers for issues that were somewhat "unique"
Technical Support:

I have found CloudFlare's support to be unresponsive at times, and not very helpful with providing technical details for issues that we reported over the years.

Which solution did I use previously and why did I switch?

We haven't used CDN networks, but we experimented with Varnish, xCache, Gzip, eAccelerator and other PHP/Apache caching solutions. Since they weren't very configurable (except for Varnish), CloudFlare has provided a much better solution, allowing us to move away from running multiple caching instances on our local servers.

How was the initial setup?

With every service out there, there will be hiccups every now, and then but as far as the deployment goes Cloudflare is extremely simple to implement. It is a low-risk solution since we can manipulate which DNS zones get cached and which don't. In case there's any trouble, we can disable CloudFlare, and switch to our local DNS in less than a couple of minutes.

Setting up CloudFlare is an easy gig. The only issue you might encounter is having your domain registered through a vendor that doesn't allow direct name-server manipulation.
For example, Enom resellers are known to have their domain control interface completely locked, so you have to rely on their support to handle this for you. If their support team has an issue with handling requests within the SLA - you have a problem.

What about the implementation team?

Fortunately, we implemented this directly through CloudFlare as we like to avoid third party resellers whenever possible.

What was our ROI?

Having several sites that sell products, our primary concern is:

  • Content deliverability
  • High availability
  • Fast response times

Since CloudFlare provided a solution for all the above, which indirectly affects and improves our business, our ROI has greatly increased.

What's my experience with pricing, setup cost, and licensing?

The fact that CloudFlare offers a free solution, which is more than enough if you're running a low-medium traffic is just amazing. As far the pricing goes, although it's a bit pricey, it offers great value if you're running your entire business online. Content optimization and delivery is key, and CloudFlare does a great job on providing that.

Which other solutions did I evaluate?

CloudFlare was the first CDN we used, and luckily, we haven't been given a reason to use another solution. In the past, we used server-based software, caching modules, etc.

What other advice do I have?

Since it's a low-risk implementation, I encourage all users that have issues with their response times, occasional DOS attacks and page rendering to give CloudFlare a go.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jesus Viera - PeerSpot reviewer
President & CEO at JEVSUPPORT, LLC
Real User
Highly secure, reliable, and useful DNS filtering
Pros and Cons
  • "The most valuable feature of Cloudflare DNS is security."
  • "The documentation could improve for Cloudflare DNS."

What is our primary use case?

We use Cloudflare DNS for websites when our clients want to have good protection. We can filter any traffic before sending it to their web page.

What is most valuable?

The most valuable feature of Cloudflare DNS is security.

What needs improvement?

The documentation could improve for Cloudflare DNS.

For how long have I used the solution?

I have been using Cloudflare DNS for approximately eight years.

What do I think about the stability of the solution?

Cloudflare DNS is stable. I have not had an issue.

What do I think about the scalability of the solution?

The solution is scalable. It can scale approximately 10 percent, it is limited only by how much money you want to spend on the increase.

I used this solution for large-sized companies because it is expensive.

How are customer service and support?

I have used the support and they could improve.

I rate the support from Cloudflare DNS a six out of seven.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup of Cloudflare DNS is easy. It is important to search for recommendations for best practices.

I rate the initial setup of Cloudflare DNS an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

I rate the price of Cloudflare DNS five out of ten.

What other advice do I have?

I always advise my client to protect their websites and do DNS filtering.

I rate Cloudflare DNS an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1329336 - PeerSpot reviewer
Network Security Engineer at a computer software company with 201-500 employees
Real User
Great at mitigating threats with good stability and very good scalability
Pros and Cons
  • "The solution is very good at mitigating threats."
  • "The solution could use more analytics on the backend to give us more insights into everything. More reports would be helpful."

What is our primary use case?

We primarily provide the solution to our clients. 

It offers DDoS protection, WAF is available, and CDN services are there. You can log the IP address countrywide and it optimizes the content for you.

What is most valuable?

The solution is very good at mitigating threats.

What needs improvement?

The product is already being developed out quite well. I don't see any room for improvement in terms of features.

The solution could use more analytics on the backend to give us more insights into everything. More reports would be helpful.

If they could offer more filters, that would be very useful for our organization.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The stability is good. We haven't witnessed crashes, bugs, or glitches. It's a reliable product.

What do I think about the scalability of the solution?

The solution is easy to scale. A company shouldn't have any issues with expansion if they need to.

How are customer service and technical support?

We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the level of service they provide.

How was the initial setup?

The initial setup is extremely easy. There's absolutely no complexity.

Deployment times will depend on the customer due to the fact that we will need to change the authoritative main servers and customer domain. We can typically do this in one day. It totally depends on the customer and their requirements and processes. 

There is no downtime involved in the deployment. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing costs are. I'm not sure if we pay monthly or yearly.

What other advice do I have?

We're partners with Cloudflare.

This solution is the best product. It does not charge you for any kind of attack on your traffic. It charges you only for any good traffic. It can mitigate up to 30 TBPS of DDoS attacks. If the attack happens and if there is a surge in the traffic, it will only charge you for the good traffic. 

I'd rate the solution nine out of ten. 

I'd rate it higher, however, I believe they are still building out their product. There are still items that could be added that will make it even better in the future.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager - Web Development at a engineering company with 1,001-5,000 employees
Real User
Allows you to create various sub-domains and A-record management.

What is most valuable?

  • Provides a very easy DNS management: Allows you to create various sub-domains and A-record management
  • Handy interface with one-click to switch the service on and off
  • Global coverage supports the DNS queries with its load balancing feature
  • Helps to secure your web from DDoS attacks and unwanted bots
  • Has a very user-friendly interface to handle the allowed IPs if you need to bypass/block any particular region or identified bots.
  • Web optimization features such as ‘Automatic Content Caching’, ‘Rocket Loader’, and ‘AutoMinify’, which help to minimize the website loading time and increase the website response.

How has it helped my organization?

  • We use the DNS management for all of our domains. It brings all websites under the umbrella of CloudFlare.
  • We no longer require any other security levels, as all websites under CloudFlare wrappers are secure with DDoS protection.
  • We do not need to implement complex caching techniques as the CloudFlare content caching helps to minimize the website load time.

What needs improvement?

For DDoS protection and website downtime, it would be nice to have a feature to provide email/SMS alerts that can be implemented like Pingdom and other solutions.

For how long have I used the solution?

I implemented these solutions in 2013.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I have not yet encountered any scalability issues.

How are customer service and technical support?

Until now, I didn’t require much technical support. I try to find any help by myself through the interface.

Which solution did I use previously and why did I switch?

I did not use any previous solution. In fact, I searched for a few and selected CloudFlare.

How was the initial setup?

The product is very straightforward and simple to implement. Those are the main reasons for using it.

What's my experience with pricing, setup cost, and licensing?

I haven’t gone through the other pricing plans. For the services I am using, it is a bit expensive. It is worth the price when you weight it against time and cost.

Which other solutions did I evaluate?

Before selecting CloudFlare, we looked at Amazon products. Although AWS provides a range of services and is a standardized platform, I found CloudFlare to be a much easier and faster solution for websites.

What other advice do I have?

If someone is looking for a secure and optimized wrapper over an open website, I would suggest CloudFlare services. It will instantly help you to secure and optimize websites/web pages or blogs. It is quick, easy to use, and simple to implement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.