Try our new research platform with insights from 80,000+ expert users
it_user577530 - PeerSpot reviewer
Ui Developer at a marketing services firm with 51-200 employees
Vendor
Provides spam protection and prevents unnecessary bot traffic. It also offers Edge caching on a CDN.

What is most valuable?

These are some of the valuable features:

  • Free 15 year SSL certificates (I used to need to pay for these).
  • Spam protection to help prevent spam and unnecessary bot traffic.
  • Edge caching on a CDN. This is nice for WordPress sites. I can get away without caching static content on origin servers.
  • Helps increase security as a reverse proxy.

How has it helped my organization?

Once a domain's name servers have been pointed to CloudFlare, you never have to worry about DNS propagation. This would be the case, for example, if you wanted to point a domain to a different EC2/digital ocean instance.

What needs improvement?

In that sense, it's marketing that could use some improvement. It is hard to call your own product a "necessity", but I truly believe that it, or something like it, is a necessity. Without it, you are risking higher costs, more spam, more failures, and less satisfied customers. They need to convince non-technical people why it's so awesome.

CloudFlare solves a lot of problems that many non-technical people don't even know exist. In addition to the obvious ones, like SSL security, spam protection, edge caching across a CDN, you have an easy way for clients to point their domains and DNS management over to CloudFlare.

Here are some scenarios:

  • Let's say, down the road, you need to add an email service like Mailgun. You don't need to ask the client to add weird sounding DNS records. You can just add them in CloudFlare. This alone saves hours, if not days, of needless client communication.
  • Let's say you need to point to a different server instance and you need to guarantee that the new instance's content is live at exactly 7:57 a.m. EST. Just point CloudFlare to the new instance and clear its cache at that time.
  • Let’s say you need to create a stage environment.  You can add the DNS record and point that to wherever you'd like.
  • I have found that clients prefer to own their own domain names, and give developers full server access. With CloudFlare, you can do just that while maintaining access to the domain's DNS records to be better able to do your job.

Another reason it's awesome is that you don't need your server to handle every request. Most of the traffic is to static resources and will be served by CloudFlare. This provides incredible peace of mind for higher traffic sites.

If your site has almost no static content, and is configured to auto-scale server instances based on demand, CloudFlare is still a relief because you will know that you are not paying for bad traffic.

Without CloudFlare, if some bot decides to send spam requests every day to your site, you'd likely pay for that traffic in one way or another.

For how long have I used the solution?

We have used this solution for about two years.

Buyer's Guide
Cloudflare
June 2025
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How was the initial setup?

The installation was complex until I learned what I had to learn. Once you learn about domains, DNS, name servers, propagation, and web server management, CloudFlare is simple. Before you learn, it's quite hard to understand and debug DNS and configuration issues.

For example, I was once trying to SSH into the domain instead of an instance's IP address. It took me forever to understand why it was not going to work.

What's my experience with pricing, setup cost, and licensing?

I recommend the free plan for most users.

What other advice do I have?

Ask for guidance from someone who has done it before.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
WordPress Developer & Consultant at a tech services company
Consultant
It caches all static resources such as JavaScript & CSS on their servers and delivers them directly to website visitors.

What is most valuable?

CloudFlare offers some of the most amazing features when it comes to optimizing websites & for its security for free, and all at the domain level. They were able to truly disrupt the market because prior to them, only enterprises had access to such features. They offer free CDN to all websites.

These are the following features that I use all the time:

  • Content delivery network: CloudFlare caches all the static resources such as JavaScript & CSS on their servers and delivers them to the website visitors directly from their server. Because their network is spread across the world, it takes much less time to deliver these resources, thus improving the page load time, user experience and it saves bandwidth for the server too, in turn saving few hundred dollars/year and all for free.
  • Security: They offer basic security features at all levels, including the free ones. However, with each plan, the level of security differs. The free plan is less aggressive in terms of security, but does a pretty decent job considering that it offers Captcha to website visitors if they feel threatened. This ensures that only humans or real traffic passes to the website and not the automated bots. It also offers web application firewall & DDoS protection, although they are available only for paid accounts.
  • DNS zone manager: Because CloudFlare offers all of the optimization & security features at the domain level, it offers an excellent interface to manage DNS records. It's fast, intuitive and makes DNS management pretty easy. I manage more than 100 domains and I find no issues while managing everything.
  • Flexible SSL: One of the best features of CloudFlare is that it offers a flexible certificate for all plans. That means, even if the webserver doesn't have an SSL certificate, CloudFlare enables webmasters to deliver resources over SSL.
  • Page rules: Page rules give you the ability to take various actions based on the page's URL, such as creating redirects, fine tuning caching behavior, or enabling and disabling their various services. The plan level decides how many page rules you can create; the free plan provides three page rules and personally I've never had to use more than that. Using these rules, I implement flexible SSL on all my & my clients’ websites. Furthermore, it allows you to do much more than that.

How has it helped my organization?

As mentioned, it helps me manage DNS records for more than 100 domains with ease. It helps in web page optimization & helps keep the website secure. If it was not for CloudFlare, I would have to hire a dedicated resource to manage all this for me. However, not even couple of hours a week on CloudFlare helps me offer fast & secure websites to my clients mostly for free or at a very minimal cost.

What needs improvement?

CloudFlare is an innovative company and certainly the thought leaders in their industry. They're constantly improving their product, releasing new features, partnering with various service providers to offer add-ons. Personally, I think they're ahead of the competition and keep it that way by improving faster than the competition too.

However, what I still fail to understand is that why aren't they offering domains themselves. I'd love to buy the domain name directly from them rather than buying it from other registrars and then connecting them through CloudFlare.

For how long have I used the solution?

I have used it since 2010; that's about 6 years. They were named as best startup at TechCrunch Disrupt and since then, I've been a user.

What do I think about the stability of the solution?

They've always informed me in advance about any maintenance and, personally, I haven't seen anything going wrong.

What do I think about the scalability of the solution?

I have not encountered any scalability issues at all.

How are customer service and technical support?

I’ve never had a reason to get in touch with their technical support.

Which solution did I use previously and why did I switch?

I was using MaxCDN for content delivery network services, but have never looked back as CloudFlare offers the same feature for free.

How was the initial setup?

CloudFlare is very intuitive and the setup has been straightforward from the beginning.

What's my experience with pricing, setup cost, and licensing?

Most small businesses should be good with their free plan. However, as website traffic & business grows, I think one should invest in their paid plans. It's worth every single penny.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Use the page rules and flexible SSL, for sure. If you have an e-commerce portal, then implement the full SSL support.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a CloudFlare certified digital agency partner.
PeerSpot user
Buyer's Guide
Cloudflare
June 2025
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
it_user92823 - PeerSpot reviewer
Online Marketing & Development Manager at a engineering company with 501-1,000 employees
Vendor
It offers single-point DNS management for all of the company’s domains that might be registered with different registrars.

What is most valuable?

DNS Management is the most valuable feature of the product on the free plan, and the CDN options are robust on the business plan.

How has it helped my organization?

It offers single-point DNS management for all of the company’s domains that might be registered with different registrars.

Refreshing the site cache is very fast and easy, and the developers mode is also a great feature.

What needs improvement?

With CDN loads, sometimes we get an error that the host server is unavailable when the connection between CloudFlare and the server timed out. But now, we get the always online page, so the customer hardly notices a problem.

For how long have I used the solution?

I have been using it for at least four years.

What was my experience with deployment of the solution?

no issues, very fast to deploy. a simple change of the domain's NS records.

What do I think about the stability of the solution?

on the free plan we used to receive from time to time "website not available" but since we switched to the business plan, we encounter no problems.

What do I think about the scalability of the solution?

No problems with scalability; we moved from free to pro to business with no problem.

How are customer service and technical support?

Technical support is 10/10 – very good.

Which solution did I use previously and why did I switch?

We are simultaneously using Akamai, which is sometimes too robust for us, much harder to configure and costs a lot more. CloudFlare is very user friendly, UX-wise and price-wise.

How was the initial setup?

Initial setup is very straightforward.

What about the implementation team?

We implemented through an in-house implementer.

What's my experience with pricing, setup cost, and licensing?

If you are mid-size company, go straight to the business plan. great ROI.

Which other solutions did I evaluate?

We are also using AKAMAI, see my previous comment on that.

What other advice do I have?

CloudFlare provides an answer to a variety of issues, so it gives you very high value for your money.

If you are not sure, take it for a test run; it’s free.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
System Administrator at a tech vendor with 51-200 employees
Real User
It allows you to avoid running DNS locally. Enterprise-level DDoS mitigation plans are cost effective compared to on-premises/distributed solutions​.

What is most valuable?

  • DNS setup: Their DNS allows you to move control over DNS from your own server to a third party. This allows you to avoid running DNS locally that might consume resources or become unavailable if something happens with your local DNS server.
  • DDoS protection: DDoS protection is what CloudFlare is known for. They are known to prevent DDoS attacks from taking down your server.
  • Distributed content delivery (CDN): Their content delivery network is also a nice feature which can keep a website accessible even if your webserver goes down.

The setup and configuration is also easy to perform and their support is excellent.

How has it helped my organization?

This product has kept the site up while under an attack.

What needs improvement?

None that I can think of at this point. Their enterprise-level DDoS mitigation plans are costly but they are cost effective compared to any on-premises/distributed solutions that can go upwards of high six figures to implement. If a company like Sony can be taken offline for a week due to an attack, then there is not much that can be done by midsized/startups to prevent these attacks. For these companies, CloudFlare is ideal.

For how long have I used the solution?

I have used it for five years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. You can move up to bigger packages if you are under a heavy DDoS attack.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. This was the first CDN company I have used.

How was the initial setup?

Initial setup was simple enough for novices. They have plenty of documentation on their site.

What's my experience with pricing, setup cost, and licensing?

Start off with their free plan. However, major DDoS protection is only provided with their paid plans. I would start with the free plan to test or to simply move DNS off your local server to them to free up resources.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options. They are an industry leader in CDN.

What other advice do I have?

If you need your website accessible at all times, consider going with them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user517581 - PeerSpot reviewer
it_user517581Works at a tech company with 51-200 employees
Real User

A really great product which has a good offering even on the free tier.

it_user514341 - PeerSpot reviewer
Technical Lead at a tech services company with 51-200 employees
Consultant
It is easy to set up and flushes the cache immediately.

What is most valuable?

I have used the cache feature of CloudFlare CDN.

CloudFlare is very easy to set up for my site domain.

It is very easy to maintain.

CloudFlare flushes the cache immediately, which is not supported by some of the other CDN networks such as Akamai and Amazon CloudFront. These CDNs take some time that can vary between 5-15 minutes (minimum).

How has it helped my organization?

No comments, because I am using it only for creating a cache flushing tool that will work on Adobe Experience Manger (AEM).

What needs improvement?

There are some features missing or might not be visible to me as I am using its free website plan. These features are:

  • CloudFlare doesn't provide the cache flush history. I.e., I am not able to find out the URL information of those I have recently flushed. It makes me uncomfortable when I work in a multiple-author environment and they all have cache-flushing rights.
  • It doesn't support a wildcard (*) as some of its competitors support; for example, Amazon CloudFront supports (*) annotation for flushing the complete content tree.
  • CloudFlare also does not have any API as some of its rivals provide, such as Amazon CloudFront.

For how long have I used the solution?

I have used it for the last 10 months.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

I don't need any technical supports because there are a number of blogs with solutions for most of the problems. Because of these blogs, I haven’t used this feature until now, so I’m not able to rate this feature.

Which solution did I use previously and why did I switch?

Before using CloudFlare, I used Amazon CloudFront and Akamai.

I used CloudFlare because I was creating a cache flushing tool for Adobe Experience Manager (AEM). This tool will be responsible for flushing the cache from different CDN networks, such as Akamai, CloudFront, and CloudFlare.

How was the initial setup?

Initial setup is straightforward and easily configurable, even if a person doesn't have any knowledge of CloudFlare. He/she can easily set up CloudFlare.

What's my experience with pricing, setup cost, and licensing?

I’m not able to comment on this because I am using the free website plan.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

In my opinion, CloudFlare is one of the best CDN networks I have ever used. It provides a quick flushing feature that is not supported in some of other popular CDN networks such as Akamai and CloudFront. CloudFlare is a very easy-to-use CDN as compared to others.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user862593 - PeerSpot reviewer
it_user862593Director, Systems
Real User

PeerSpot user
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company with 51-200 employees
Consultant
Even if it can’t handle very large-scale attacks, DDoS protection is easier with CloudFlare as a primary shield.

What is most valuable?

DDoS protection is this product’s most valuable feature. Even if it can’t handle very large-scale attacks, protection is easier having CloudFlare as a primary shield.

If you choose to do so, you can use their DNS servers. Because DNS amplification is also a vector of attack, this is one more optional feature you can delegate to CloudFlare at no additional cost.

How has it helped my organization?

It allows us to have a backup in case Incapsula has issues.

What needs improvement?

I would like to not need a separate server for non-www redirection under the CNAME setup option. With Incapsula, they simply tell me to point the non-www records to the servers they tell me and they take care of the non-www redirection. In CloudFlare's case, I need to get an external server, set up the redirection there using Apache or NGINX and put my own SSL certificates there.

For how long have I used the solution?

I have used it for one year.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is 10/10.

Which solution did I use previously and why did I switch?

We previously used pretty much all solutions. In some cases, Incapsula is better; in others, CloudFlare is.

How was the initial setup?

We were used to the CNAME setup. Initially, this was not offered but now it is. The only issue is handling the non-www redirections that, with CNAME setup, requires us to use an external server. (Incapsula does not.)

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is standard when compared to its competitors.

What other advice do I have?

Don’t hesitate to contact support; they answer very quickly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Business process Advisor for RTP at a energy/utilities company with 10,001+ employees
Real User
Several issues related to their services highlight that it may be better to stay free and handle your DDoS protection yourself.

Subscribing to Cloudflare (from its website) means changing your nameserver IPs and your web server IPs. 

Many people don't understand issues related to using the Cloudflare service:

Those people who want to hide:

In fact, Cloudflare is used by many people who want to hide the IP of their web servers from local authorities, governments or customers. That's why the Russian government threatens to block all the websites hosted on Cloudflare. Cloudflare at some point didn't cooperate with the Russian authorities and refused to provide the real web servers IP behind Cloudflare who violated the Russian law. 

http://rkn.gov.ru/news/rsoc/news24880.htm

Article in english

As governments become more and more efficient at blocking websites, we may see in the future this kind of issue coming back in other parts of the world. I will not talk about the moral aspect of it but from an IT decision maker point of view. If you have a clean website on one IP from Cloudflare you may suffer from a government decision to block the Cloudflare IP ranges which are public on the Cloudflare website.

 Bad neighborhood:

Subscribing to the free Cloudflare service means getting a new IP address for your server. It is very much like migrating your website to a shared hosting website since many other websites that use Cloudflare also use the same IP address than you. Since the Cloudflare service is open to everybody several of those websites can be spammy. In SEO, this is what we call bad neighborhood. 

You grant all powers to Cloudflare:

Since you use the nameserver from Cloudflare and a Proxy IP from Cloudflare, Cloudflare is the almighty who can do everything. They can stop access to your website. They can slow down access to your website too. They can inject code inside the code of your webpage thanks to the proxy. By the past, the app. smarterrors was a feature that was on when subscribing to Cloudflare. This feature replaced your 404 page by Cloudflare 404 page. So, in this case, it was the crème de la crème in terms of power delegation. They replaced your own pages with their own pages. 

Also, they can spy on everything that the visitors send in clear to your web server. At the end, it is worth than giving your house keys to the NSA. 

One more weak point:

if for some reasons the Cloudflare service is down, your website is also down. Are Cloudflare benefits offsetting this plausible scenario? From time to time, you may see an error 522 issued from Cloudflare when your website isn't available. In this case, you aren't able to know whether the issue come from Cloudflare or whether it comes from your web server. 

Even if the downtime is short, on a yearly basis downtimes related to Cloudflare can be significant for online businesses.

Ddos protection:

Unfortunately, the DDoS protection service of Cloudflare is unclear. It is only a drop down menu defining the level of protection but it does not say anything. On the other hand, there are Anti DDoS techniques that are published and used to face DDoS attacks from a firewall. By the way, and unfortunately, i have seen a website that has been taken down with a DDoS attack even if they used Cloudflare. 

The Pros:

From a technical point of view, Cloudflare is the best CDN. The IP addresses from their network have very good reputation. They are considered generic for Google rather than country specific. Also, their free service is pretty reliable for a free proxy. 

It is also a DNS server free service:

Since Cloudflare is also DNS free service, it is possible to minimize the pressure on your own DNS server and use cloudflare as a DNS server since it is possible to put the cloudflare nameservers on behalf of your nameservers. 

Conclusion:

Even if they provide good services from a technical point of view, the different issues related to the Cloudflare network model highlight that it may be better to stay free and have a longer ping & handling your DDoS protection yourself rather than giving everything to Cloudflare.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user350283 - PeerSpot reviewer
it_user350283Regional Account Manager - Technology Evangelist at a tech vendor with 51-200 employees
Vendor

Devon, thank you for the great insight and facts.

-MG

See all 4 comments
it_user279867 - PeerSpot reviewer
Shift Lead with 501-1,000 employees
MSP
With data centers in Germany and the Netherlands, our sites render quickly for our EU customers, but the load times aren't as quick for our customers outside the EU, like those in Asia.

What is most valuable?

Highly-configurable caching options is what sells this product. Having CloudFlare properly render every page has reduced load times, bandwidth usage, and, most importantly, our server's load. Reducing the load meant we were able to get rid of several PHP/Apache caching modules that consumed a great deal of resources that do the same, if not, a less efficient job.

How has it helped my organization?

CloudFlare has positively improved my site's speed, performance and security. Also, having servers with data centers located in Germany and the Netherlands, it worked great for our EU customers. However, we couldn't exactly deliver the same load times for clients located outside of EU, for example in Asia. Having our websites cached with CloudFlare's servers all over the world, this is no longer an issue.

What needs improvement?

I have found CloudFlare's support to be unresponsive at times, and not very helpful with providing technical details for issues that we have reported over the years.

For how long have I used the solution?

We've been using it for around two years with its cPanel plugin.
.

What do I think about the stability of the solution?

Luckily, we haven't encountered any issues with stability so far. In fact, it has increased our uptime since it wasn't unusual for us to deal with DoS/DDoS attacks on a weekly basis.

What do I think about the scalability of the solution?

Since we are on the same plan since the first day we started with CloudFlare, we haven't had much experience with scalability.

How are customer service and technical support?

Customer Service:

Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced their representatives going above and beyond in terms of:

  • Responses within the SLA
  • Not using predefined answers for issues that were somewhat "unique"
Technical Support:

I have found CloudFlare's support to be unresponsive at times, and not very helpful with providing technical details for issues that we reported over the years.

Which solution did I use previously and why did I switch?

We haven't used CDN networks, but we experimented with Varnish, xCache, Gzip, eAccelerator and other PHP/Apache caching solutions. Since they weren't very configurable (except for Varnish), CloudFlare has provided a much better solution, allowing us to move away from running multiple caching instances on our local servers.

How was the initial setup?

With every service out there, there will be hiccups every now, and then but as far as the deployment goes Cloudflare is extremely simple to implement. It is a low-risk solution since we can manipulate which DNS zones get cached and which don't. In case there's any trouble, we can disable CloudFlare, and switch to our local DNS in less than a couple of minutes.

Setting up CloudFlare is an easy gig. The only issue you might encounter is having your domain registered through a vendor that doesn't allow direct name-server manipulation.
For example, Enom resellers are known to have their domain control interface completely locked, so you have to rely on their support to handle this for you. If their support team has an issue with handling requests within the SLA - you have a problem.

What about the implementation team?

Fortunately, we implemented this directly through CloudFlare as we like to avoid third party resellers whenever possible.

What was our ROI?

Having several sites that sell products, our primary concern is:

  • Content deliverability
  • High availability
  • Fast response times

Since CloudFlare provided a solution for all the above, which indirectly affects and improves our business, our ROI has greatly increased.

What's my experience with pricing, setup cost, and licensing?

The fact that CloudFlare offers a free solution, which is more than enough if you're running a low-medium traffic is just amazing. As far the pricing goes, although it's a bit pricey, it offers great value if you're running your entire business online. Content optimization and delivery is key, and CloudFlare does a great job on providing that.

Which other solutions did I evaluate?

CloudFlare was the first CDN we used, and luckily, we haven't been given a reason to use another solution. In the past, we used server-based software, caching modules, etc.

What other advice do I have?

Since it's a low-risk implementation, I encourage all users that have issues with their response times, occasional DOS attacks and page rendering to give CloudFlare a go.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.