it_user508683 - PeerSpot reviewer
Systems and New Media Manager at a leisure / travel company with 51-200 employees
Real User
Page rules help shape traffic to the appropriate pages.

What is most valuable?

  • Caching: Caching helps save bandwidth with the CloudFlare CDN
  • Page rules: Page rules help shape traffic to the appropriate pages.

How has it helped my organization?

CloudFlare's caching brings the load speed down from 4.32 seconds to 2.45 seconds.

What needs improvement?

The Always Online feature has room for improvement. It seems to work sometimes and not others even with the pro version.

The feature shows a cached version of your live site if your host is offline. When your site is offline CloudFlare shows this:

For how long have I used the solution?

We moved our DNS to CloudFlare about three years ago.

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What do I think about the stability of the solution?

I have not encountered any stability issues; the platform is rock solid.

What do I think about the scalability of the solution?

I have not encountered any scalability issues; moving to the pro version was a simple as a click.

How are customer service and support?

Technical support is 10/10. Our one call about a caching issue was easily fixed and it turned out to be a problem we caused, not CloudFlare.

Which solution did I use previously and why did I switch?

We used our own name servers and Snort. We switched due to simplicity of the CloudFlare interface.

How was the initial setup?

Initial setup was straightforward. CloudFlare's setup wizards made it easy.

What's my experience with pricing, setup cost, and licensing?

Start with the free plan and move up as needed. It was easy to upgrade and downgrade.

Which other solutions did I evaluate?

We looked at GoDaddy DNS and Amazon DNS services. After reading the reviews online, we jumped to CloudFlare.

What other advice do I have?

Give it a shot. The setup was easy and you can see the results right away.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Aum e Hani - PeerSpot reviewer
Aum e HaniManager - Web Development at a engineering company with 1,001-5,000 employees
Real User

Nice Review Mr. Matthew!
I agree to the Room for Improvement you provided. Should be considered by the Cloudflare community.

it_user242514 - PeerSpot reviewer
Owner/Developer at a marketing services firm with 51-200 employees
Vendor
I needed to do something differently because we were getting hacked often.

I’ve been with CloudFlare for a year and a half at the time of writing this post and realized that I never gave it a review of any kind. What kind of terrible person am I?

I worked for a couple a few years ago who was using a content management system called Joomla to build their clients’ sites. We would launch a site by simply pointing the DNS settings to our servers and calling it good.

Then we started getting hacked. A lot.

With the number of sites we had on our server, the exploits found in the plugins being used, as well as poor server practices, we had a huge target on our chest.

A while later I decided to leave to company to go on to do other things. One of those things was to open my own web development and hosting shop.

First things first: Get away from Joomla.

Next: Learn WordPress.

Now let’s get a server setup.

The first thing I did when I got my server setup was make sure that no one was allowed to host on my server unless we ran all of the DNS through CloudFlare. No exceptions.

A couple of things I noticed when I got all this in place:

  • My sites ran faster
  • My server load was lower

Most importantly: My sites never got hacked (fingers crossed).

I attribute the latter to a couple of things, but mostly I would like to think that CloudFlare had a huge part in that. If you don’t know what CloudFlare is, watch their promotional video.

Here’s some other cool stuff about this site from the last 30 days:

  • CloudFlare saved me more than 54,000 server requests
  • Cloudflare saved me more than 600 MB of bandwidth
  • Cloudflare blocked 50 threats to my site

And how much do I pay for CloudFlare? Nothing.

That’s pretty amazing stuff! I didn’t have to pay anything for better website security and reduced server load.

If you’re looking for the same, be sure to go get signed up at CloudFlare. It’s easy to setup and the results speak for themselves.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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April 2024
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it_user851871 - PeerSpot reviewer
Senior Dev Ops Engineer at a tech services company with 501-1,000 employees
Real User
Brings enterprise-grade features to my small business clients at low or no cost
Pros and Cons
  • "When using services like Heroku, Cloudflare is very useful for CNAME flattening. I also use it for their end-to-end SSL with TLS authentication on nginx for securing servers."
  • "Centralized, full-featured DNS."
  • "Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript."
  • "They lack a good way to manage DNS as a company, since everything is relegated to single account logins until you get to the higher levels. They have come out with a paid feature to remedy this, but I have not had a chance to fully review it yet to know if it fixes the access problem."

What is our primary use case?

I use this for DNS for many of my former clients and personal sites. When using services like Heroku, Cloudflare is very useful for CNAME flattening. I also use it for their end-to-end SSL with TLS authentication on nginx for securing servers. 

The second major use case is as a CDN where I will push logic to the edge for caching and redirects.

How has it helped my organization?

I have not used it at my current organization, but in the past I have used it to bring enterprise-grade features to my small business clients at low or no cost.

What is most valuable?

Centralized, full-featured DNS.

What needs improvement?

Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript.

They also lack a good way to manage DNS as a company, since everything is relegated to single account logins until you get to the higher levels. They have come out with a paid feature to remedy this, but I have not had a chance to fully review it yet to know if it fixes the access problem.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

There has been some downtime over the years, but it was usually handled well.

What do I think about the scalability of the solution?

I have only scaled this to a few million viewers with a couple TB of traffic, but I didn’t see any issues.

How are customer service and technical support?

I have mainly been on their lower accounts which don’t really come with support.

Which solution did I use previously and why did I switch?

I have used a couple of different solutions like Incapsula, CloudFront, and Akamai, but for different projects, not before or after.

How was the initial setup?

It is very easy for someone who knows DNS. It is somewhat opinionated and pushes you into higher tiers, but overall it is easy.

What's my experience with pricing, setup cost, and licensing?

You can get a lot out of the lower accounts. 

Which other solutions did I evaluate?

I have used several in the space and I still use, Route 53, DynDNS, etc.

What other advice do I have?

This product is good for simple things, but you may need other tools for more fine-grained control of specific portions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
COO at a tech services company with 11-50 employees
Real User
The API gives us the ability to remote control our DNS settings. We need templates and profiles badly.

What is most valuable?

The API gives us the ability to remote control our DNS settings. With many platforms, such as PF-Sense integrating with CloudFlare, it’s an invaluable tool for things such as Dynamic DNS, Let’s Encrypt DNS-01 Challenge, or even as a rapid counter-measure when traffic diversion is needed.

The speed of everything CloudFlare is extreme. The UI is fast, responsive, and updates seem to be pretty much instant. But the biggest benefit, when mentioning speed, is that you can teach anyone in less than 20 minutes how to use it. This even includes your drunken janitor. Try that with AWS.

The Simplicity. When I mention the simplicity, it’s because of the limited information you are presented with at every screen. Although I hate the endless scrolling when searching for a function, I fully understand that less tech-savvy individuals probably have an easier time dealing with less information being thrown at them as they sift through the pile of setting CloudFlare offers. The features, functions, and terminology are also very well and clearly explained, if not almost cut out in cardboard for the reader to understand.

How has it helped my organization?

CloudFlare made it easier for us to manage our client’s DNS. With their outstanding UI, we have been able to reduce human errors and get a better overview of our DNS and security.

What needs improvement?

  • We need templates and profiles badly for the whole setup and multi-user support with rights management.
  • They need to fix their extensions and integrations faster.
  • They need to add more sub-level API keys.

For how long have I used the solution?

I have used CloudFlare for some twenty months.

What do I think about the stability of the solution?

We did have stability issues a few times, but it’s hard to tell. They don’t always seem open about disclosing it.

What do I think about the scalability of the solution?

We never had scalability issues.

How are customer service and technical support?

I rate technical support quite badly. The support person had a hard time understanding my issue.

But to be fair, we gave up on support from major enterprises a long time ago.

Now we don’t even bother. It simply takes too long time to get escalated to Level-1 support where you can have a meaningful conversation.

Which solution did I use previously and why did I switch?

We had many previous solutions and that’s why we switched.

How was the initial setup?

The setup was super simple, and it still is.

What's my experience with pricing, setup cost, and licensing?

We don’t have advice, since we mostly rely on their free services such as DNS hosting. In general, their pricing is fair, but the price scaling is way too steep. For example, to go from 200 to 5000 dollars does not make any sense at all.

Which other solutions did I evaluate?

I believe I reviewed Radware for scrubbing and GratisDNS for DNS.

What other advice do I have?

  • Never put your eggs in one basket. Make sure that you have a contingency plan for DNS.
  • Make sure that you can rapidly move domains off CloudFlare. This can be done with scripting from your existing registrar, or with GoDaddy/CFR/Route53, which is a good triangle for speedy moves.
  • Keep an eye on GEO statistics on your important domains and make sure that you are able to provide a quick regional alternative.
  • Spread out domains over multiple accounts and different CloudFlare Servers.
  • Route53 is a good alternative to CloudFlare.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
WordPress Developer & Consultant at a tech services company
Consultant
It caches all static resources such as JavaScript & CSS on their servers and delivers them directly to website visitors.

What is most valuable?

CloudFlare offers some of the most amazing features when it comes to optimizing websites & for its security for free, and all at the domain level. They were able to truly disrupt the market because prior to them, only enterprises had access to such features. They offer free CDN to all websites.

These are the following features that I use all the time:

  • Content delivery network: CloudFlare caches all the static resources such as JavaScript & CSS on their servers and delivers them to the website visitors directly from their server. Because their network is spread across the world, it takes much less time to deliver these resources, thus improving the page load time, user experience and it saves bandwidth for the server too, in turn saving few hundred dollars/year and all for free.
  • Security: They offer basic security features at all levels, including the free ones. However, with each plan, the level of security differs. The free plan is less aggressive in terms of security, but does a pretty decent job considering that it offers Captcha to website visitors if they feel threatened. This ensures that only humans or real traffic passes to the website and not the automated bots. It also offers web application firewall & DDoS protection, although they are available only for paid accounts.
  • DNS zone manager: Because CloudFlare offers all of the optimization & security features at the domain level, it offers an excellent interface to manage DNS records. It's fast, intuitive and makes DNS management pretty easy. I manage more than 100 domains and I find no issues while managing everything.
  • Flexible SSL: One of the best features of CloudFlare is that it offers a flexible certificate for all plans. That means, even if the webserver doesn't have an SSL certificate, CloudFlare enables webmasters to deliver resources over SSL.
  • Page rules: Page rules give you the ability to take various actions based on the page's URL, such as creating redirects, fine tuning caching behavior, or enabling and disabling their various services. The plan level decides how many page rules you can create; the free plan provides three page rules and personally I've never had to use more than that. Using these rules, I implement flexible SSL on all my & my clients’ websites. Furthermore, it allows you to do much more than that.

How has it helped my organization?

As mentioned, it helps me manage DNS records for more than 100 domains with ease. It helps in web page optimization & helps keep the website secure. If it was not for CloudFlare, I would have to hire a dedicated resource to manage all this for me. However, not even couple of hours a week on CloudFlare helps me offer fast & secure websites to my clients mostly for free or at a very minimal cost.

What needs improvement?

CloudFlare is an innovative company and certainly the thought leaders in their industry. They're constantly improving their product, releasing new features, partnering with various service providers to offer add-ons. Personally, I think they're ahead of the competition and keep it that way by improving faster than the competition too.

However, what I still fail to understand is that why aren't they offering domains themselves. I'd love to buy the domain name directly from them rather than buying it from other registrars and then connecting them through CloudFlare.

For how long have I used the solution?

I have used it since 2010; that's about 6 years. They were named as best startup at TechCrunch Disrupt and since then, I've been a user.

What do I think about the stability of the solution?

They've always informed me in advance about any maintenance and, personally, I haven't seen anything going wrong.

What do I think about the scalability of the solution?

I have not encountered any scalability issues at all.

How are customer service and technical support?

I’ve never had a reason to get in touch with their technical support.

Which solution did I use previously and why did I switch?

I was using MaxCDN for content delivery network services, but have never looked back as CloudFlare offers the same feature for free.

How was the initial setup?

CloudFlare is very intuitive and the setup has been straightforward from the beginning.

What's my experience with pricing, setup cost, and licensing?

Most small businesses should be good with their free plan. However, as website traffic & business grows, I think one should invest in their paid plans. It's worth every single penny.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Use the page rules and flexible SSL, for sure. If you have an e-commerce portal, then implement the full SSL support.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a CloudFlare certified digital agency partner.
PeerSpot user
it_user514341 - PeerSpot reviewer
Technical Lead at a tech services company with 51-200 employees
Consultant
It is easy to set up and flushes the cache immediately.

What is most valuable?

I have used the cache feature of CloudFlare CDN.

CloudFlare is very easy to set up for my site domain.

It is very easy to maintain.

CloudFlare flushes the cache immediately, which is not supported by some of the other CDN networks such as Akamai and Amazon CloudFront. These CDNs take some time that can vary between 5-15 minutes (minimum).

How has it helped my organization?

No comments, because I am using it only for creating a cache flushing tool that will work on Adobe Experience Manger (AEM).

What needs improvement?

There are some features missing or might not be visible to me as I am using its free website plan. These features are:

  • CloudFlare doesn't provide the cache flush history. I.e., I am not able to find out the URL information of those I have recently flushed. It makes me uncomfortable when I work in a multiple-author environment and they all have cache-flushing rights.
  • It doesn't support a wildcard (*) as some of its competitors support; for example, Amazon CloudFront supports (*) annotation for flushing the complete content tree.
  • CloudFlare also does not have any API as some of its rivals provide, such as Amazon CloudFront.

For how long have I used the solution?

I have used it for the last 10 months.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

I don't need any technical supports because there are a number of blogs with solutions for most of the problems. Because of these blogs, I haven’t used this feature until now, so I’m not able to rate this feature.

Which solution did I use previously and why did I switch?

Before using CloudFlare, I used Amazon CloudFront and Akamai.

I used CloudFlare because I was creating a cache flushing tool for Adobe Experience Manager (AEM). This tool will be responsible for flushing the cache from different CDN networks, such as Akamai, CloudFront, and CloudFlare.

How was the initial setup?

Initial setup is straightforward and easily configurable, even if a person doesn't have any knowledge of CloudFlare. He/she can easily set up CloudFlare.

What's my experience with pricing, setup cost, and licensing?

I’m not able to comment on this because I am using the free website plan.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

In my opinion, CloudFlare is one of the best CDN networks I have ever used. It provides a quick flushing feature that is not supported in some of other popular CDN networks such as Akamai and CloudFront. CloudFlare is a very easy-to-use CDN as compared to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

it_user566124 - PeerSpot reviewer
Principal Web Developer, Managing Director at a tech company with 51-200 employees
Vendor
Cache management for pages on a high traffic Drupal site due to seasonal performance spikes.

What is most valuable?

Easy cache management for pages on a high traffic Drupal site, due to seasonal performance spikes. This service is helpful for our small technical team.

How has it helped my organization?

We have specific high-visibility "campaigns" that are scheduled about every six weeks, and the rest of the time our site is quieter. We've used Cloudflare to handle the ability to post dynamic, timebound content as well as more static content delivery.

What needs improvement?

I think it would be more helpful to have either user-submitted or Cloudflare-produced documentation, samples, or examples of situations. We had to do a lot of digging and back-and-forth with technical support for specific use cases, and it might be helpful to have more screencasts or screenshots for common situations.

For how long have I used the solution?

I have used the solution for two years.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues in the paid version.

How is customer service and technical support?

Answers to all our questions were available when needed.

How was the initial setup?

The initial setup is extremely easy but will require access to your Domain Name Servers.

What's my experience with pricing, setup cost, and licensing?

The solution is a good choice for sites that require multiple types of users and multiple types of content (e.g. Drupal sites) with thousands, or tens of thousands of users or more.

What other advice do I have?

They have a few introductory screencasts for people just getting started, which is helpful. I've now implemented CloudFlare on three new projects, so for most common cases it is solid and straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user577530 - PeerSpot reviewer
Ui Developer at a marketing services firm with 51-200 employees
Vendor
Provides spam protection and prevents unnecessary bot traffic. It also offers Edge caching on a CDN.

What is most valuable?

These are some of the valuable features:

  • Free 15 year SSL certificates (I used to need to pay for these).
  • Spam protection to help prevent spam and unnecessary bot traffic.
  • Edge caching on a CDN. This is nice for WordPress sites. I can get away without caching static content on origin servers.
  • Helps increase security as a reverse proxy.

How has it helped my organization?

Once a domain's name servers have been pointed to CloudFlare, you never have to worry about DNS propagation. This would be the case, for example, if you wanted to point a domain to a different EC2/digital ocean instance.

What needs improvement?

In that sense, it's marketing that could use some improvement. It is hard to call your own product a "necessity", but I truly believe that it, or something like it, is a necessity. Without it, you are risking higher costs, more spam, more failures, and less satisfied customers. They need to convince non-technical people why it's so awesome.

CloudFlare solves a lot of problems that many non-technical people don't even know exist. In addition to the obvious ones, like SSL security, spam protection, edge caching across a CDN, you have an easy way for clients to point their domains and DNS management over to CloudFlare.

Here are some scenarios:

  • Let's say, down the road, you need to add an email service like Mailgun. You don't need to ask the client to add weird sounding DNS records. You can just add them in CloudFlare. This alone saves hours, if not days, of needless client communication.
  • Let's say you need to point to a different server instance and you need to guarantee that the new instance's content is live at exactly 7:57 a.m. EST. Just point CloudFlare to the new instance and clear its cache at that time.
  • Let’s say you need to create a stage environment.  You can add the DNS record and point that to wherever you'd like.
  • I have found that clients prefer to own their own domain names, and give developers full server access. With CloudFlare, you can do just that while maintaining access to the domain's DNS records to be better able to do your job.

Another reason it's awesome is that you don't need your server to handle every request. Most of the traffic is to static resources and will be served by CloudFlare. This provides incredible peace of mind for higher traffic sites.

If your site has almost no static content, and is configured to auto-scale server instances based on demand, CloudFlare is still a relief because you will know that you are not paying for bad traffic.

Without CloudFlare, if some bot decides to send spam requests every day to your site, you'd likely pay for that traffic in one way or another.

For how long have I used the solution?

We have used this solution for about two years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How was the initial setup?

The installation was complex until I learned what I had to learn. Once you learn about domains, DNS, name servers, propagation, and web server management, CloudFlare is simple. Before you learn, it's quite hard to understand and debug DNS and configuration issues.

For example, I was once trying to SSH into the domain instead of an instance's IP address. It took me forever to understand why it was not going to work.

What's my experience with pricing, setup cost, and licensing?

I recommend the free plan for most users.

What other advice do I have?

Ask for guidance from someone who has done it before.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.