Citrix Gateway Reviews

I work for a Citrix Partner, so Citrix Netscaler (now ADC) is one the pillars for our sollutions. we propose and implement for our customers. For them, security is the main gain as well as service, availability, flexibility for moving the workloads within different environments, and using different hybrids.
Aside the funtionality and features, it's simple and very user-friendly to deploy and maintain.

I've found the security features like web application firewall, the tri-scale capability  as well  the portability. You can have the NetScaler platform in different formats, you can have it as regular physical appliance, virtual appliance, on a container, multi-tenant appliances, and even on bare metal. there are, of course, some minor diferences related to the platform the physical resources you're using, but the code and funtionality is basically the same. it gives you a lot of flexibility.

The solution is already very feature rich, but there are also points for improvement.
Fortunatelly, at least so far and with the projects we've been involved, Citrix Support and engineering teams are very responsive and very willing to align with customer specific requests to develop new functionality and enrich the solution.

For the next releases, i'm expecting (even) more focus on visibility and analytics.

it is very stable. and even the upgrade processes are very strainghforward.

It's very scalable. You have the tri-scaler capaability with which you can use and have up to 32 NetScaler ADC nodes.

It's software, it has its bugs, it's normal. The support has been very helpful. The engineering team is also responsive. From time to time we find a new bug and there's a good response from the support and the engineering team. They tend to solve it for instance, with a new version or by internally developing a specific patch.

We normally try to evaluate other options depending on the customers use case and objectives, but somehow we end up sticking with Citrix ADC since with we've started working with it.

Basic setup to have a ADC up and running is very simple, but integrating really depends on the customer environment and objectives.
We have customers that use it for everything, that can have more complexity so it depends on the environment.

I would say that generally, it's not complicated. You don't have to learn a specific language, or go very deep on a CLI.  It's not a big deal.

As mentioned before, setup is fairly simple and documented on the Citrix eDocs. 
there's a lot of information and how-to articles which facilitates all the setup.

The new pooled licensing model also can be very useful in hybrid or wide deployments.

yes, the major players on the ADC and remote access space.

You don't have a very steep learning curve as you do with other vendors. In terms of manageability, I think it's easy, and there's also available some tools like Citrix ADM which facilitates all the operation.

I would definitely recommend this solution.  It's very straightforward and easy to use.
can be used in a lot os use cases, from the pure traffic management, secure remote access to protecting critical web sites.

There's also a wide and participative community using the solution, so the use case and issue you face probably is already "googlable".

I would give this solution a nine out of 10.

We implement this solution for our customers.

Most of our customers are using the load balancing feature and the verification feature is good as well, in my experience.

The two-factor authentication solution needs improvement. It needs a multi-factor authentification.

Training videos would be helpful, and they're transitioning to a new portal, as far as I know. So the portal maybe has now improvements and they will provide for a larger community for the users and retailers. This will provide a more improved solution.

A forward proxy in the next release would be good, I think. If the solution had a more advanced DNS, it would be an improvement.

Stability is fine, depending on what features you are using.

Scalability is not good because they didn't change the solution. If you want to scale the product you have to install more and more appliances, and their solution technology is not good against the competition. We have less than ten thousand users.

The technical support is fine. It's not the best, but fine.

We are a reseller company, so we resell to our customers the product and we integrate it with other solutions.

Most of the product is good, but we prefer F5's networks against Citrix.

I would rate this solution as six out of ten.

We use NetScaler for the server and also Zen app.

The main challenge that we were facing is regarding the net application which does not work without this solution. We replaced NetScaler with the F5 solution.

I cannot say that now because it's just been six months. Nonetheless, we haven't received any complaints or performance issues so far.

The load balancing could be improved. Also, remote users should be able to carry connections to our centralized server and access applications remotely.

Stability is good I'd say. We did not face any issues this far; it's been running smoothly. We have a free application, which gives us up to 365 applications, so that comes to around 5000 users.

We were using F5 LTM (Local Traffic Manager) before. They are the market leader. We were using that, but we replaced it with the NetScaler.

The initial setup was very easy and we were able to fully deploy it, test it, and have all the applications migrated within a week. So, there's no major issue there.

The deployment strategy is very simple. We created just the domain IP. During migration, we reconfigured the replica of the current network solution, and we made the same verification in the NetScaler with the domain IP address. After the migration, we just stopped the F5 solution and enabled it on the NetScaler. So, the whole migration does not take even one minute of downtime.

We involved a consultant and they were very experienced.

I would rate this as ten out of ten because I don't see any issue and it is cheaper than F5. We are investing and getting additional features, such as features for applications. We get added value on that, which is good. We are getting everything we need.

• Netscaler Gateway
• Netscaler AAA
• Netscaler Content Switching/Load Balancing
• Central Application Delivery Controller with a huge feature set based on the latest requirements

We implement these solutions at many customer sites. This directly affects the productivity and gives the customer a very flexible solution.

The customers have the possibility to provide access to their applications and data, but the data itself won’t leave their data centers.

I can't think of anything at the moment.

We have been using NetScaler for five years.

We sometimes had issues after updates.

I would give technical support a rating of 10 out of 10.

We did not use a previous solution.

You need a very good concept and you have to do the conceptual work before you start implementing. Depending on the concept, the setup could be straightforward.

You have to do some hard work in order to get the suitable licenses.

We looked at VMware View in some projects.

All Citrix products are very flexible and give you a huge amount of possibilities. From a consulting perspective, I recommend allocating enough take time for project planning.

It's easy to use. Also, the deployment part is perfect.

If there is an increase in the customer infrastructure, it is not stable. So in our perspective, I mean, eventually, there's nothing to be improved, but depending on the system, some stability might be needed.

Improvement-wise, the solution should hire a support team and help them manage to serve different time zones and regions.

I have experience and have been selling Citrix Gateway for a few years. Also, I am a reseller.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution.

Though the support has been professional, since we have been in Egypt, the time difference could be a reason affecting its functioning.

The initial setup was very easy. It takes around two weeks to deploy.

There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one.

I would definitely recommend the solution to those planning to use it.

I rate the overall tool a ten out of ten.