Citrix Gateway Reviews

It's easy to build basic configurations.

It's easy to use for both unmanaged and managed clients. It's very simple, all you need is a browser.

We have experienced issues relating to multi-factor authentication.

I have been using this solution for more than ten years.

Citrix Gateway is both stable and scalable. You could have anywhere from 50 to 50,000 people using it. 

The technical support is very responsive and fast. 

The initial setup was very straightforward. You can get it up and running within four hours.

I believe the pricing is comparable to SaaS.

On a scale from one to ten, I would give Citrix Gateway a rating of nine.

• Netscaler Gateway
• Netscaler AAA
• Netscaler Content Switching/Load Balancing
• Central Application Delivery Controller with a huge feature set based on the latest requirements

We implement these solutions at many customer sites. This directly affects the productivity and gives the customer a very flexible solution.

The customers have the possibility to provide access to their applications and data, but the data itself won’t leave their data centers.

I can't think of anything at the moment.

We have been using NetScaler for five years.

We sometimes had issues after updates.

I would give technical support a rating of 10 out of 10.

We did not use a previous solution.

You need a very good concept and you have to do the conceptual work before you start implementing. Depending on the concept, the setup could be straightforward.

You have to do some hard work in order to get the suitable licenses.

We looked at VMware View in some projects.

All Citrix products are very flexible and give you a huge amount of possibilities. From a consulting perspective, I recommend allocating enough take time for project planning.

We primarily use the solution for load balancing.

The unified gateway and the active gateway, particularly used for desktop load balancing for web servers are the most valuable.

The solution easily integrates with other solutions.

The solution can be a bit pricey.

The stability of the solution is perfect.

Technical support is okay.

The initial installation is very easy.

We use public and private cloud deployment models.

For the use cases we have, the solution is perfect.

It's a very mature product, it is working very nicely and it's very well established. I would rate the solution ten out of ten.

We use NetScaler for the server and also Zen app.

The main challenge that we were facing is regarding the net application which does not work without this solution. We replaced NetScaler with the F5 solution.

I cannot say that now because it's just been six months. Nonetheless, we haven't received any complaints or performance issues so far.

The load balancing could be improved. Also, remote users should be able to carry connections to our centralized server and access applications remotely.

Stability is good I'd say. We did not face any issues this far; it's been running smoothly. We have a free application, which gives us up to 365 applications, so that comes to around 5000 users.

We were using F5 LTM (Local Traffic Manager) before. They are the market leader. We were using that, but we replaced it with the NetScaler.

The initial setup was very easy and we were able to fully deploy it, test it, and have all the applications migrated within a week. So, there's no major issue there.

The deployment strategy is very simple. We created just the domain IP. During migration, we reconfigured the replica of the current network solution, and we made the same verification in the NetScaler with the domain IP address. After the migration, we just stopped the F5 solution and enabled it on the NetScaler. So, the whole migration does not take even one minute of downtime.

We involved a consultant and they were very experienced.

I would rate this as ten out of ten because I don't see any issue and it is cheaper than F5. We are investing and getting additional features, such as features for applications. We get added value on that, which is good. We are getting everything we need.

The most valuable features are security and authentication.

The session monitoring capability is good.

I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions.

We have not had any trouble with stability, aside from our setup issues.

We have had no issues with scalability.

I have not been in contact with technical support.

The initial setup is quite straightforward because we have been using it for some time. We did experience some setup issues, which were mostly related to misconfiguration.

The time for deployment is perhaps a week or less.

We have an in-house team that handles deployment and maintenance.

This is a solution I would recommend.

Overall, this is a good solution that is stable, but I would like to see improvements to the logging capability.

I would rate this solution an eight out of ten.

The primary use case of this solution is for a virtual desktop infrastructure.

The most valuable feature is that it is secure.

The price could be reduced because it is slightly more costly than others available in the market.

Technical support could be improved.

They could do something more with the dashboard.

I have been using Citrix Gateway for approximately six years.

Citrix Gateway is stable and we have not experienced any issues.

It's a scalable product.

Technical support is not great. There is no proactive support for patches that have been released. For example, there are no mailers to advise you that there are new patches available. 

There is no direct communication and there doesn't seem to be any focus on the customer.

Pricing is very high if you do a comparison with what is available in the market. It ends up being very expensive.

Apart from licensing, there are additional fees for support and partnerships.

For customers who are concerned with security and would want to have virtual machines in their environment, I recommend this solution. Otherwise, this product is costly.

I would rate this solution a seven out of ten.

Our primary use case of this solution is to give solutions for automating subject data. We provide automation solutions and build the APAs around Citrix Netscaler. 

What I find most valuable about this solution is that it runs seamlessly. It is very streamlined. 

Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates.

I have been using Citrix NetScaler Unified Gateway for around two years now.

The previous version was very stable and so far I haven't had any bugs or issues with the newer version. 

The version we're currently using isn't as scalable as the previous one.

I haven't used their technical support yet.

The initial setup was easy and straightforward. After reading the documents provided, I was able to do everything myself. 

We haven't looked at other solutions, because our client preferred Citrix NetScaler Unified Gateway, so we had to comply with that.

On a scale from one to ten, I will rate this solution an eight. In the next version, I would like to see better configuration of repairs and downloading certification. Better exposure would also be a plus. 

We implement this solution for our customers.

Most of our customers are using the load balancing feature and the verification feature is good as well, in my experience.

The two-factor authentication solution needs improvement. It needs a multi-factor authentification.

Training videos would be helpful, and they're transitioning to a new portal, as far as I know. So the portal maybe has now improvements and they will provide for a larger community for the users and retailers. This will provide a more improved solution.

A forward proxy in the next release would be good, I think. If the solution had a more advanced DNS, it would be an improvement.

Stability is fine, depending on what features you are using.

Scalability is not good because they didn't change the solution. If you want to scale the product you have to install more and more appliances, and their solution technology is not good against the competition. We have less than ten thousand users.

The technical support is fine. It's not the best, but fine.

We are a reseller company, so we resell to our customers the product and we integrate it with other solutions.

Most of the product is good, but we prefer F5's networks against Citrix.

I would rate this solution as six out of ten.