Cisco Secure Firewall Reviews

The first time I deployed Cisco ASA was for one of our clients. This client had a Palo Alto firewall and he wanted to migrate. He bought an ASA 2505, and he wanted us to come in and deploy it and, after that, to put in high-availability. We deployed it and the high-availability means that in case one fails, there is a second one to take over.

I have deployed Cisco ISE and, in the same environment, we had a Cisco FTD. In that environment, we were using the ASA for VPN, and we were using the FTD like an edge device. The ASA was deployed as VPN facilitator and for the wireless part too, so that the wireless network was under the ASA firewall.

If we look at the Cisco ASA without Firepower, then one of the most valuable features is the URL filtering.

Also, it's easy to integrate ASA with other Cisco security products. When you understand the technology, it's not a big deal. It's very simple.

When it comes to threat visibility, the ASA is good. The ASA denies threats by using common ACLs. It can detect some DoS attacks and we can monitor suspicious ICMP packets using the ASA. It helps you know when an attack is detected.

Cisco Talos is good. It provides threat intelligence. It updates all the devices to be aware of the new threats and the new attacks out there, so that is a good thing. It's like having God update all the devices. For example, even if you have FTD in your company, malware can be very difficult to detect. There is a new type of malware called polymorphic malware. When it replicates, it changes its signature which makes it very difficult for a firewall to detect. So if your company encounters one type of malware, once, it is automatically updated in your environment. And when it is updated, Talos then updates every firewall in the world, so even if those other firewalls have not yet encountered those particular types of malware, because Talos automatically updates everything, they're able to block those types of malware as well. Talos is very beneficial.

When it comes to managing, with FMD (Firepower Management Device) you can only manage one device, but when you work with FMC (Firepower Management Center) you can manage a lot of sensors, meaning FTDs. You can have a lot of FTDs but you only have one management center and it can manage all those sensors in your company. It is very good.

One area where the ASA could be improved is that it doesn't have AMP. When you get an ASA with the Firepower model, ASA with FTD, then you have advanced malware protection. Right now, threats and attacks are becoming more and more intense, and I don't think that the ASA is enough. I think this is why they created FTD.

Also, Cisco is not so easy to configure.

I have been using and deploying Cisco ASA for two to three years. 

Cisco ASA is stable.

It's scalable. You can integrate AD, you can integrate Cisco NAC. You can integrate quite a lot of things so that makes it scalable.

When you configure the ASA, there is already a basic setup there. Based on your environment, you need to customize it. If you understand security and firewalls very well, you can create your own setup.

For me, the initial setup is easy, but is it good? Because from a security perspective, you always need to customize the initial setup and come up with the setup that fits with your environment. So it's always easy to do the initial setup, but the initial setup is for kids in IT.

The time it takes to set up the ASA depends on your environment. For a smaller deployment, you just have the one interface to configure and to put some policies in place and that's all. If you are deploying the ASA for something like a bank, there are a lot of policies and there is a lot of testing to do, so that can take you all night. So the setup time really depends on your environment and on the size of the company as well.

When it comes to Cisco, the price of everything is higher.

Cisco firewalls are expensive, but we get support from Cisco, and that support is very active. When I hit an issue when I was configuring an FTD, as soon as I raised a ticket the guy called me and supported me. Cisco is very proactive.

I had the same kind of issue when I was configuring a FortiGate, but those guys took two or three days to call me. I fixed the issue before they even called me.

I have used firewalls from Fortinet, Palo Alto, and Check Point. To configure an ASA for VPN, there are a lot of steps. When it comes to the FortiGate, it's just a few clicks. FortiGate also has built-in templates for configuring VPN. When you want to create a VPN between FortiGate and FortiGate, the template is already there. All you need to do is enter an IP address. When you want to configure a VPN with a third-party using the FortiGate, and say the third-party is Cisco, there is a VPN template for Cisco built into the FortiGate. So FortiGate is very easy to configure, compared to Cisco. But the Cisco firewall is powerful.

Check Point is something like Cisco but if I have to choose between Cisco and Check Point firewalls, I will choose Cisco because of all the features that Cisco has. With Cisco you can do a lot of things, when it comes to advanced malware protection and IPS. Check Point is very complicated to manage. They have recently come out with Infinity where there is a central point of management.

Palo Alto has a lot of functionality but I haven't worked on the newer models.

Cisco firewalls are not for kids. They are for people who understand security. Now I know why people with Cisco training are very good, because they train you to be competent. They train you to have ability. And when you have ability, their firewall becomes very easy to configure.

When Cisco is teaching you, Cisco teaches you the concept. Cisco gives you a concept. They don't focus on how to configure the device. With Fortinet, for instance, Fortinet teaches you how to configure their device, without giving you the concepts. Cisco gives you the concepts about how the technology is working. And then they tell you how you are going to configure things on their box. When you are an engineer and you understand the technology from Cisco, it means that you can drive everything, because if you understand Cisco very well, you can work with FortiGate. If you understand security from Cisco, it means that you can configure everything, you can configure every firewall. This is why I like Cisco.

When it comes to other vendors, it's easy to understand and it's easy to configure, but you can configure without understanding. And when you configure without understanding, you can't troubleshoot. To troubleshoot, you need understanding. 

I'm a security analyst, so I deal with everything about firewalls. I'm talking about ASA firewalls, and I'm talking about ASA with Firepower, FTD, and Cisco Meraki MX. When it comes to security tools I am comfortable with Cisco and everything Cisco.

One of our clients was using Cisco ASA. They got attacked, but I don't think that this attack came from outside their company. They were managing their firewall and configuring everything well, but they were still getting attacks. One of their employees had been compromised and his laptop was infected. This laptop infected everything in the organization. So the weakest link can be your employees.

We use the Cisco firewall for a number of things. We've got VPN tunnels, IPsec tunnels. We also use it for basic network layer filtering for our internal service, because we have a number of services that we offer out to clients, so that is the first device that they come across when they get into the network.

We have a network of six remote sites and we use proxy to go to the internet, and from the internet Cisco is the first line of defense. We have internet banking services that we offer to our clients, and that also makes use of the Cisco firewall as the first line of defense. And we've got a number of servers, a Hyper-V virtual environment, and we've got a disaster recovery site.

We had VAPT (vulnerability assessment and pen testing) done by external people to see our level of security from inside and outside and they managed to find some deficiencies inside. That's when they recommended that we should put in network access control. By integrating the ASA with Cisco ISE, that is what we are trying to achieve.

The whole idea is to make sure that any machines that are not on our domain should not be able to connect to the network. They should be blocked.

We also have Cisco switches deployed in our environment. All our active switches are Cisco. The ASA is integrated with them. This integration was done by a combination of our Cisco partner and in-house, because we did this at the time of setting up the infrastructure in 2016.

The benefits we see from the ASA are connected to teleworking as well as, of course, having the basic functionality of a firewall in place and the prevention of attacks. The VPN is also helpful.

Among the most valuable features are the reports which are generated according to the rules that we've put in place to either block traffic or report suspicious attempts to connect to our network. They would come standard with any firewall and we're always monitoring them and taking any corrective steps needed.

We have the ASA integrated with Cisco ISE for network access control. The integration was done by our local Cisco partner. It took them about a month to really get the solution up and running. I would like to believe that there was some level of complexity there in terms of the integration. It seems it was not very easy to integrate if the experts themselves took that long to really come up with a working solution. Sometimes we had to roll back during the process.

Initially, when we put it up, we were having issues where maybe it would be barring things from users completely, things that we wanted the users to access. So we went through fine tuning and now I think it's working as we expect.

We have been using Cisco ASA NGFW since 2016, when we launched.

The ASA is utilized 100 percent of the time. It's up all the time as it's a perimeter firewall. It's always up. It's our first line of defense. It's quite robust, we've never had issues with it. It's very stable.

We haven't maxed it out in terms of its capacity, and we've got up to about 200 users browsing the internet at any given time. In terms of throughput, we've got an ASA 5525 so it handles capacity pretty well. There aren't any issues there.

We have a Cisco partner, so if ever we did have issues we'd go through them, but up until now — this bank has been open for four years — we've never had an issue with the Cisco firewall.

We went with Cisco because it's a reputable brand and we also have CCNP engineers in our team as well. It's the brand of choice. We were also familiar with it from our past jobs.

The ROI is the fact that we haven't been attacked.

It's a brilliant firewall, and the fact that it comes with a perpetual license really does go far in terms of helping the organization in not having to deal with those costs on an annual basis. That is a pain point when it comes to services like the ones we have on FortiGate. That's where we really give Cisco firewalls the thumbs up.

From the point of view of total cost of ownership, the perpetual licensing works well in countries like ours, where we are facing challenges with foreign exchange. Trying to set up foreign payments has been a challenge in Zimbabwe, so the fact that we don't have to be subscribed and pay licenses on an annual basis works well. If you look at FortiGate, it's a good product, but we are always under pressure when renewal time comes.

Where Cisco falls a bit short is because of the fact that, if I want IPS, I have to buy another license. That's why I have my reservations with it. If I want Cisco AnyConnect, I have to buy another license. That's where we have challenges. That's unlike our next-gen FortiGate where everything comes out-of-the-box.

My advice is "go for it," 100 percent. If ever I was told to implement a network, ASA would definitely be part and parcel of the solution.

The biggest lesson we've learned from using the product is about the rapid growth of the product's offerings.

In terms of the maturity of our organization's security implementation, I would like to believe that we are about midway. We still need to harden our security. We need to conduct penetration testing every two years and, resources permitting, maybe yearly. The guys out there who do cyber security crimes are becoming more and more advanced, so there is a need for us to also upgrade our security.

We have a two-layer firewall setup, which is what is recommended as the standard for the payment card industry. We probably need solutions linked with cloud providers from the likes of Cisco, and to put in some bank-grade intrusion detection solutions. Because we have already adopted two technologies, Cisco and FortiGate, we might be looking at solutions from those two providers.

We're also looking at end-point security solutions. We've been using the one which comes with our Office 365 and Microsoft product, Windows Defender. We are going to be trialing their new end-point management solution. We are trying to balance things from a cost point of view and providing the right level of security.

In addition to Windows Defender and the firewalls — ASA and FortiGate — and the network access control, we also have SSL for the website.

As for application visibility and control, currently we're just using logging. We don't have the Firepower installed, so it's just general logging and scheduled checks here and there. As for threat visibility, for us the ASA is a perimeter firewall. Behind that firewall we have an IDS and an IPA. We actually have the license for Firepower but we haven't implemented it; it was just an issue of priorities at the time.

Some are being used as edge firewalls and others are for our server-farm/data center. So some are being used as transparent firewalls and others are used as a break between the LAN and WAN.

In addition to the firewalls, we have Mimecast for email security as we're using Office 365. We're also using IBM's QRadar for SIEM. For antivirus we're just using Microsoft Windows Defender. We also have an internet proxy for content and for that we're using NetScaler.

Automated policies definitely save us time. I would estimate on the order of two hours per day.

On the network side, where you create your rules for allowing traffic — what can come inside and what can go out — that works perfectly, if you know what you want to achieve. It protects you. Once you get all your rules in place, done correctly, you have some sort of security in terms of who can have access to your network and who has access to what, even internally. You're secure and your authorization is in place for who can access what. If someone who is trying to penetrate your network from the outside, you know what you've blocked and what you've allowed.

It's not so difficult to pull out reports for what we need.

It comes with IPS, the Intrusion Prevention System, and we're also using that.

I've been using Cisco ASA NGFW for five years.

The stability is quite good. We haven't had issues. I've used them for five years now and I haven't seen any hardware failures or software issues. They've been running well. I would recommend them for their reliability.

You can extend your network. They are cool. They are good for scalability.

We have a Cisco partner we're working with. But if they're struggling to assist us then they can log a ticket for us. Our partner is always a 10 out of 10.

Given that we have been upgrading with Cisco firewalls, I would say that our company has seen a return on investment with Cisco. We would have changed to a different product if we were not happy.

The response time from the tech and the support we get from our partner is quite good. We have never struggled with anything along those lines, even hardware RMAs. Cisco is always there to support its customers.

The pricing is quite fair for what you get. If you're comparing with other products, Cisco is expensive, but you do get benefits for the price.

The firewall that I was exposed to before was Check Point.

It's very good to get partner support if you're not very familiar with how Cisco works. Cisco Certified Partner support is a priority.

For application visibility and control we're using a WAN optimizer called Silver Peak.

To replace the firewalls within our data center we're planning to put in FMCs and FTDs. With the new FMCs what I like is that you don't need to log in to the firewalls directly. Whatever changes you do are done on your FMCs. That is a much needed improvement over the old ASAs. You can log in to the management center to make any configuration changes. 

There are two of us managing the ASAs in our company, myself and a colleague, and we are both network specialists. We plan to increase usage. We're a company of 650 employees and we also have consultants who are coming from outside to gain access to certain services on our network. We need to make provisions on the firewall for them.

I protect my two servers with the help of Firepower. Both servers are connected to the Firepower and I monitor the traffic to both servers with it. I block traffic from all countries except the USA, for security purposes.

It meets my requirements regarding VPN, perimeter protection, and applications. I'm comfortable with what Firepower does for me. Firepower is the only security product deployed in my organization.

The Talos team is very expert and does a good job. It is a great achievement by Cisco for Firepower. It analyzes all the websites and viruses that could create vulnerabilities. Talos helps us by providing major protection. They maintain everything and we don't need any other security appliances. In the future, we may go for an email security appliance, but right now Firepower is enough for us. Without the Talos team, the Firepower might not fulfill our requirements.

For example, if I receive an email and it has a potentially malicious link, I can enter the link in the Talos website and it will provide me with all the details about the website link in the email, including which country and IP it is from. I always try to cross-check any potentially malicious links with Talos. It tells me whether I am vulnerable or not.

One of the most valuable features is the AMP. It's very good and very reliable when it comes to malicious activities, websites, and viruses.

It also handles application vulnerabilities. I have blocked some applications in my Firepower. In addition, there are predefined policies that come with the Firepower and I have created my own policies as well.

We also use Cisco switches, the 2920 for Layer 2 and the 3560 for Layer 3. The Firepower is integrated with the 3560. I have configured a gateway on the 3560 and all our traffic goes through the switch and is then passed on to the Firepower. The integration between the two was very easy.

One feature I would like to see, that Firepower doesn't have, is email security. Perhaps in the future, Cisco will integrate Cisco Umbrella with Firepower. I don't see why we should have to pay for two separate products when both could be integrated in one box.

I have been using Cisco Firepower for two years.

It's a very mature product and runs smoothly.

Before the Firepower I was using a traditional firewall, the ASA 5510. We went to the Firepower because the 5510 did not have port security, anti-malware protection, or IDS/IPS.

I have seen a lot of events using the Firepower: vulnerability events, countries, and IPs. As a result, I feel I am secure when compared with other firewalls. With my previous firewall, I didn't have the option of blocking a country, website, or IP.

I would advise using Firepower and not other products because other products do not have all the features available in Firepower.

We are looking to integrate with Cisco Umbrella next year and we will integrate our switches and Cisco Firepower with it.

It has been a good investment for my organization and I'm happy to be using it. All its features are good. It's a great firewall for a small business. But you really need to know what you are doing to get the most benefit from it. Overall, I don't think anybody can replace Firepower or Cisco.

The ASAs are a defense solution for companies. Many of them use the AnyConnect or the VPN licenses. They also use it to have a next-generation firewall and to be compliant with GDPR.

The majority of our usage of the solution is on-prem or hybrid. The culture, here in Portugal — even knowing that the future is full cloud, in my opinion — is to only be on the way to full cloud.

All the features are very valuable. 

Among them is the integration for remote users, with AnyConnect, to the infrastructure. All the security through that is wonderful and it's very easy. You connect and you are inside your company network via VPN. Everything is encrypted and it's a very good solution. This is a wonderful feature. You need to make sure your machine has the profile requested by the company. That means having the patches updated. Optionally, you should have the antivirus updated, but you can decide whatever you would like in order to enable acceptance of the end-device in the enterprise network. That can be done with AnyConnect for remote/satellite users, or with ISE for local users.

The intrusion prevention system, the intrusion detection, is perfect. But you can also integrate Cisco with an IPS solution from another vendor, and just use the ASA with AnyConnect and as a firewall. You can choose from among many other vendors' products that the ASA will integrate with. Now, with Cisco SecureX, it's much easier than before. Cisco used to be completely blocked from other vendors but with SecureX they are open to other vendors. That was a massive improvement that Cisco probably should have made 10 years ago or seven years ago. They only released SecureX three or four months ago. 

Cisco ASA also provides application control. You can block or prevent people from going to certain applications or certain content. But the ASA only acts as a "bodyguard." It doesn't provide full visibility of the network. For that, there are other solutions from Cisco, such as ISE, although that is more for identity. Stealthwatch or TrustSec is what you need for visibility. They are both for monitoring and providing full visibility of the network, and they integrate with ASA.

Also, all of Cisco's security products are supported with Talos. Talos is in the background, handling all the improvements, all the updates. If something happens in Australia, for example, Talos will be aware of it and it will update the worldwide Talos network for all Cisco products. Within two minutes or three minutes, worldwide, Cisco products will be aware of that threat. Talos belongs to Cisco. It's like a Cisco research center.

My concern in the 21st century, with ASA, is the front-end. I think Cisco missed the mark with all the configuration steps. They are a pain and, when doing them, it looks as if we're using a very old technology — yet the technology itself is not old, it's very good. But the front-end configuration is very tough. They probably still make a good profit even with the front-end being difficult, but it's not easy. It's not user-friendly. All the configuration procedures are not user-friendly.

Also, they launched the 1000 series for SMBs. They have all the same features as the enterprise solutions, but the throughput is less and, obviously, the price is less as well. It's a very nice appliance. However, imagine you buy one, take it out of the box to connect it and the device needs one hour or two hours to start up. That is a pain and that is not appropriate for the 21st century. They should solve that issue.

Another issue is that when you integrate different Cisco solutions with each other, there is an overlap of features and you need to turn some of them off, and that is not very good.  If you don't, and you have overlap, you will have problems. Disabling the overlap can be done manually or the solution can identify that there is already a process running, and will tell you to please disable that function.

For today's threats, for today's reality, you need to add solutions to the ASA, either from Cisco or from other vendors, to have a full security solution in an enterprise company.

I've been using Cisco ASA NGFW for almost two years.

The stability of the ASA is perfect. There is no downtime. And you can have redundancy as well. You can have two ASAs working in Active-Passive or load balancing. If the product needs a restart, you don't have downtime because you use the other one. From that point of view it's very robust.

You can go for other models for scalability and sort it out that way.

My suggestion is to think about scalability and about your tomorrow — whether you'll increase or not — and already think about the next step from the beginning.

Cisco's technical support for ASA is very good. I have dealt with them many times. They are very well prepared. If you have a Smart Account, they will change your device by the next business day. That is a very good point about Cisco. You have to pay for a Smart Account, but it's very useful.

The initial setup is very complex. You need to set a load of settings, whether from the CLI or the GUI. It's not an easy process and it should be. That is one of the reasons why many retailers don't go for Cisco. They know Cisco is very good. They know Cisco does ensure security, that it is one of the top-three security vendors, but because of the work involved in the implementation, they decide to go with other solutions.

There are two possibilities in terms of deployment. If we go to a client who is the ASA purchaser and they give us all their policies, all their permissions, and everything is organized, we can deploy, with testing, in one full day. But many times they don't know the policies or what they would like to allow and block. In that scenario, it will take ages. That's not from the Cisco side but because of the customer.

One person, who knows the solutions well, is enough for an ASA deployment. I have done it alone many times. After it's deployed, the number of people needed to maintain the solution depends on their expertise. One expert could do everything involved with the maintenance.

When it comes to security, pricing should not be an issue, but we know, of course, that it is. Why is an Aston Martin or a Rolls Royce very expensive? It's expensive because the support is there at all times. Replacement parts are available at all times. They offer a lot of opportunities and customer services that others don't come close to offering. 

Cisco is expensive but it's a highly rated company. It's one of the top-three security companies worldwide.

I can see the differences between Cisco and Check Point. 

Cisco has a solution called Umbrella which was called OpenDNS before, and from my point of view, Umbrella can reduce 60 percent of the attack surface because it checks the validity of the DNS. It will check all the links you click on to see if they are real or fake, using the signature link. If any of them are unknown, they will go straight to the sandbox. Those features do not exist with Check Point.

Cisco ASA is a very robust solution. It does its job and it has all the top features. If you have a solution that is creating a script and you need to deploy many implementations, you can create a script in the device and it will be the same for all. After that, you just have to do the fine tuning. It lacks when it comes to the configuration steps and the pain that that process is. You need to spend loads of time with it at setup. Overall, it does everything they say it does.

It's a very good solution but don't only go with the ASA. Go for Cisco Umbrella and join them together. If you have remote employees, go for AnyConnect to be more than secure in your infrastructure.

You cannot do everything with Cisco Defense Orchestrator. You have a few options with it but cannot do everything from the cloud if you are connected with the console of a device. You don't have all the same options, you only have some options with it. For example, you can manage the security policies, all of them, from the cloud. However, not all the settings and all the things you can do when in front of the device are available with CDO. What you see is what you get.

Most companies using ASA are big companies. They are not SMB companies. There are very few SMB companies using it. There are the banks and consulting companies, the huge ones. Usually the ASAs are for massive companies.

Our reality in Portugal is a little different. I was at a Cisco conference here in Lisbon and the guy said, "Oh, we have this solution," — it was for multi-factor authentication — "and we have different licenses. We have a license for 40,000 and for 20,000 users. And I was thinking, "This guy doesn't know Portuguese reality. There are no companies in Portugal with 40,000 employees."

Large companies who do use ASA use various security tools like IPS and Layer 7 control. From my experience, and from common sense, it's best to have solutions from different vendors joining together. The majority have defense products for the deterrent capacities they need to achieve security. Our clients also often have Cisco ISE, Identity Service Engine. It's a NAC solution that integrates perfectly with ASA and with AnyConnect as well.

As for future-proofing your security strategy, ASA is the perfect solution if you integrate other Cisco solutions. But the ASA alone will not do it because it does not handle some of the core issues, like full visibility of the network, the users, the machines, the procedures, and the applications, in my opinion.

I use Firepower for all kind of customers; healthcare, government, banks etc. All all of them have different use cases and requirements. In most cases, I would mostly end up with enterprises or government organizations. If you are already have all Cisco gears, I would suggest to consider it as it will allow you to have a more integrated approach toward other network components.                                                                                      

I will definitely recommend it to any customer. But, it all depends on the requirements and money you have. But the Intrusion Prevention and anti-malware is really good with this solution. Overall, it is a really good product.

I remember a customer who was using another firewall product and they had serious issues in intrusion and malware detection and prevention. Plus, the reporting was not that detailed. I did a demo with these people with FTDv and FMCv and they were amazed with the solution.

The Firepower+ISE+AMP for endpoint integration is something that really stands it out with other vendor solutions. They have something called pxGrid and i think it is already endorsed by IETF.  This allows all devices on the network to communicate. I find it to be a more proactive approach as all devices collaborate with ISE in real time. I did a demo for a customer and there were no second thoughts in the usability of the solution. You should give it a try to find out more about how this works.

The product line does not address the SMB market as it is supposed to do. Cisco already has an on-premises sandbox solution. They should include a cloud-based sandbox as part of the security subscription service. In my experience, apart from the expensive price, SMB customers are lured away by other vendor solutions because of these reasons.                      

I work for a systems integrator, who is also a partner for Cisco and other security vendors. I have a reasonable hands-on with different firewall products. I have been doing it since v6.1 release. Firepower is a bit difficult and takes time to learn.

I did use and deploy different firewall solutions for various customers. But every customer has his own pain points. For example, for one of the customers, he was purely looking for URL filtering. We went with Sangfor IAM in that case. They have a very strong focus on application and URL filtering and user behavior management. Plus, reporting was very extensive. 

In my country, deployment may be charged from USD 1K to USD 10K depending on setup cost. There are different types of licenses:

• Threat
  
• URL
• Anti-malware

I would suggest going with an all-in-one bundle. You will end up saving money. Also, Cisco has a better discount on a 3YR subscription plan. Discuss this with your Cisco AM.

Yes, this included firewalls from Huawei, Fortinet, Sangfor, and Sophos. Most of the customers end up with:

• Fortinet,
  
• Sophos
• Sangfor

Our business requirements are URL filtering and threat protection. We're using the Cisco 5525 and 5510 series. We have eight to 10 firewalls.

Our company is looking for vendors who can protect from the current, advanced technologies. We are looking for any technology that protects from the most threats, and that covers things like DDoS protection, spyware, and SSL.

We feel secure using Cisco firewalls. That's why we're using them. Cisco has never disappointed us, from a business point of view.

Cisco provides the most solutions.

We use some of our Cisco firewalls offsite. They provide DDoS  protection and multi-factor authentication. That is a good option as it enables work-from-home functionality. That is a feature that makes our customers happy.

Cisco needs to work more on the security and tech parts. Palo Alto gives a complete solution. Customers are very happy to go with Cisco because they have been around a long time. But that's why we are expecting from Cisco to give us a solution like Palo Alto, a complete solution. 

Cisco provides us with application visibility and control, although it's not a complete solution compared to other vendors. Cisco needs to work on the application behavior side of things, in particular when it comes to the behavior of SSL traffic. There is a focus on SSL traffic, encrypted traffic. Cisco firewalls are not powerful enough to check the behavior of SSL traffic. Encrypted traffic is a priority for our company.

In addition, while Cisco Talos is good, compared to the market, they need to work on it. If there is an attack, Talos updates the IP address, which is good. But with Palo Alto, and possibly other vendors, if there is an attack or there is unknown traffic, they are dealing with the signature within five minutes. Talos is the worst around what an attacker is doing in terms of updating bad IPs. It is slower than other vendors.

Also, Cisco's various offerings are separate. We want to see a one-product, one-box solution from Cisco.

I have been working on the security side for the last one and a half years. The company has been using Cisco ASA NGFW for three to four years.

The stability is good. It's the best, around the world.

The scalability is also good. But in terms of future-proofing our security strategy, it depends on the points I mentioned elsewhere that Cisco needs to work on.

We are getting the best support from Cisco and we are not getting the best support from Palo Alto.

In terms of costs, other solutions are more expensive than Cisco. Palo Alto is more expensive than Cisco.

Cisco is the most tested product and is more reliable than others. But Cisco needs to work on the security side, like website protection and application behavior. We have more than 40 locations around the world and all our customers are expecting Cisco. If Cisco provides the best solution, we can go with Cisco rather than with other vendors.

Palo Alto gives the best solution these days, but the problem is that documentation of the complete solution is not available on their site. Also, Palo Alto's support is not as good as Cisco's. We don't have a strong bond with Palo Alto. The longer the relationship with any vendor, the more trust you have and the more it is stable. We are more comfortable with Cisco, compared to Palo Alto.

If you're looking for a complete solution, such as URL filtering and threat protection, we recommend Palo Alto firewalls, but this Cisco product is also good.

We are using three to four security tools: one for web security, and another tool for application security, and another for email security. For email we have an Office 365 email domain so we are using other tools for that. For firewall security we are using Cisco ASA, Palo Alto, and Fortinet for protecting our business.

We have about 15 people on my team managing the solutions. They are network admins, and some are in security.

My primary use case is to have as VPN hardware. I have 2,000 providers. I am a reseller and as such, I am connected to telcos. I use ASA because our providers use Cisco in their core network as well. 

We had a situation where our network was down and the telecom providers at Cisco support helped us to resolve those issues. The downtime was brought down to a minimum.

The most valuable feature is that the encryption is solid. 

I have been using Cisco ASA for thirteen years. 

What I use now is sufficient based on the traffic that we are generating. We won't have to expand.  

We have two providers for ASA. There is only one administrator. We have about 1.2 million connections going through one ASA per month.

Their technical support is very good. 

I didn't previously use a different solution. We used Cisco and then we upgraded to ASA. 

The initial setup was straightforward. To set up the VPN we are able to set up the feature key networks that are going to talk to each other. We can set up what access is going to be used. The connection was set up in one or two days. 

We set it up twice. The first time it took four hours and the second time took ten hours spread out over two days. 

I have seen ROI. We use ASA because our provider uses it and they have support. The provider initiates the support with Cisco. The support is good. The license for the support is expensive. 

It is expensive. 

I would recommend this solution. If you have the money, it's a very stable product. Make sure to keep critical spare parts. You might have for instance some modules that will need acceleration cards and those types of things.

I would rate it a nine out of ten. 

Our primary use case is whatever is best for our customer. I'm the service provider. The customer's main purpose is to use the malware services protection and the firewall itself, as well as the application awareness feature.

My client company is Cisco Oriented. They wanted to leverage something which is equivalent that can give them the next gen features like application awareness and intrusion protection. That is a major reason they were looking forward to this. The original ASA firewall did not have these features. This was the major reason the customer moved on to Cisco Firepower Threat Defense (FTD). Now they can go ahead and leverage those functionalities.

Firepower is an okay product. However, it is better as a firewall than the IPS or other services it provides.

I was trying to learn how this product actually operates and one thing that I see from internal processing is that it does fire-walling and then sends it to the IPS model and any other model that needs to be performed. For example, content checking or filtering will be done in a field processing manner. That is something that causes delays in the network, from a security perspective. That is something that can be improved upon. Palo Alto already has implemented this as a pilot passed processing. They put the same stream of data across multiple modules at the same time and see if it is giving a positive result by using an XR function. Something similar can be done in Cisco Firepower. Instead of single processing or in a sequential manner, they can do something similar to pile processing. An internal function that is something that they can improve upon.

They can also improve on cost because Cisco is normally expensive and that's the reason customers do not buy them.

Also, if they could provide integration with Cisco Umbrella, that would actually improve the store next level. Integration is one thing that I would definitely want.

From a technical perspective, maybe they could simplify the CLI. That is one thing that I would like to be implemented because Cisco ASA or Cisco, in general, is usually good at simple CLIs. That is one thing that I saw lacking in FTD. Maybe because they got it from another vendor. They're trying to integrate the product.

Two years

From a stability diagnosis, once I did the deployment it did not give me any issue for at least six to eight months. Once it went to a stable support, I did not see major problems. I don't think there were issues with stability.

However, the core upgrades frequently come in, so you need to be carefully devising that support management. From a stability perspective, if you are happy with your current stuff and you do not require past updates it would be very stable. If you're using an IPS, the only challenge would be past management. With Cisco having cloud integration and just firing one command and getting things done, it is still okay. It is a good stable product.

We have only one or two firewalls as a site data center firewall.

From what I have studied, they are scalable. You can have eight firewalls integrated with the FTP devices. I don't think scalability would be an issue but I do not have a first-hand answer on that.

There are approximately 2,500 customer base users using Cisco Firepower. It's a data center firewall, so all the sites integrate for one data center.

You do not need extra staff to maintain Firepower. One field technician engineer, FTE would be sufficient and should not be a problem. I don't think extra staff would be needed. For support, for instance, you need one person.

They have very good documentation, so there's a small chance you will actually need technical support. I would give kudos to the Cisco documentation. That would be the answer.

I have not tried the support because most of it has been solved with the documentation. Nevertheless, Cisco support has typically been a pleasant experience. I don't think that would be a problem with this.

We did previously use a different solution. They had two different solutions. One was Cisco ASA itself and before that, they used Check Point.

We are a Cisco company and that's the reason they are moving from one Cisco product to another Cisco product, which was better than the previous one. So, that was a major reason for the switch. I would say the other vendors are improving. This company was just Cisco oriented so they wanted something Cisco.

The initial setup is a bit difficult. Other vendors are doing the app integration solution. The initial setup was medium in complexity.

You need to install the Firepower CLI. You need to log into that and then you'll need to sit down to connect to the ASA and configure the ASA level services. You also need a Firepower management station for it to work appropriately. The setup is serious and a bit complex.

In my scenario, because I had to learn the entire technology over there and then apply it, it took me around two weeks time to do it. Then the integration, improvisation, and stuff that normally happens took some extra time. You can safely say around two to four weeks period is what it normally takes for deployment. This is based on how the company evaluates the product. It depends on how much you know at that point.

Usually, for the deployment, the company works with Cisco, so they only use Cisco products. I am a DIY person, I did the deployment myself.

We normally license on a yearly basis.

The hardware procurement cost should be considered. If you're virtual maybe that cost is eradicated and just the licensing cost is applied. If you have hardware the cost must be covered by you. 

All the shipping charges will be paid by you also.

I don't think there are any other hidden charges though.

We gave them Palo Alto as an alternative option. I think they were more into Cisco. They did not evaluate the Palo Alto though, they just opted for Cisco.

If you're really looking into Cisco Firepower, they have a good product, but I would say study hard and look around. If you want an easier product, you can always use Palo Alto. If you are a Cisco guy and you want to be with Cisco, you'll need to get an integration service engineer from the Cisco side. That will actually help you out a lot. Alternatively, maybe you can go for Palo Alto. That would be the best thing to do.

If you are not worried about the technical integration part and learning how it works and how well it can go with the environment, I would recommend you go ahead and take an integration engineer with you. Doing a POC could be troublesome for you. We have professional services. You can leverage that.

If you do not want to invest much money on all that stuff you can go ahead and hire someone who's already aware. Or if not, you can use any other vendor like Palo Alto.

The primary use case of for Cisco firewalls is to segment our network. We're using them on the perimeter network for traffic filtering. Since deploying them, we have seen a maturing of the security in our organization. 

We're using both the FTD 2100 and 4100. We have about 40 sites that are using our approximately 80 FTDs. We have about 2,000 users.

It has helped us to solve some problems regarding auditor recommendations. We used to have some audit recommendations that we were not able to comply with. With FTD deployed we have been able to be in compliance around our 36 remote sites.

Before deploying them we had a lot of incidents of internet slowness and issues with site access, as well as computers that had vulnerabilities. But as soon as we deployed them we were able to track these things. It has helped the user-experience regarding connectivity and security. 

In addition, it is giving us a better view regarding the traffic profile and traffic path. And we can categorize applications by utilization, by users, etc.

The solution has, overall, made us twice as productive and, in terms of response time for resolving issues or to identify root causes, we are three times more effective and efficient.

We can easily track unauthorized users and see where traffic is going. It is very useful.

FTD is also fully integrated with Talos. We are in the process of acquiring it and we will integrate it. That way we will have everything from Talos to do correlations.

We would like to see improvement in recovery. If there is an issue that forces us to do recovery, we have to restart or reboot. In addition, sometimes we have downtime during the maintenance windows. If Cisco could enhance this, so that upgrades would not necessarily require downtime, that would be helpful.

We would also like to have a solution on the cloud, where we could manage the configuration. CDO is in the ASA mode. If Cisco could do it in full FTD — the configuration, the administration, and everything — it would be very good, and easy.

The solution is stable. Last year, we deployed it in more 32 countries and it has been stable since the deployment. We haven't had any issues with the firewall. If we have any issues, it is usually due to the power. The solution itself is stable.

It's scalable.

Tech support is able to resolve 70 percent of the issues. In case of an emergency, we can open a case because we have a contract for Smart Net support on the devices. In case of an issue, we open a case and we get assistance.

Before FirePOWER we were using the ASA.

At the beginning, it was complex, but we were able to develop a step-by-step implementation. Now, we can deploy one in about two hours, including integration testing, physical testing, configuration, and applying the rules.

We have in-house engineers for the deployment. We haven't used external, third-parties. We are a big institution, based in 36 countries. The team that is focused on this deployment is a team of five. The person who is handling the implementation will be in contact with a local engineer at the remote site, and will assist him, remotely, to do the testing and follow the steps to deploy.

The one-time cost is affordable, but the maintenance cost and the Smart Net costs need to be reduced. They're too high. A company like ours, that has about 80 firewalls, has to multiple the maintenance cost per device by 80. Cisco should find a way to provide some kind of enterprise support. We don't want to buy support per unit of equipment. It would be easier for everybody.

We are using about ten different security tools, including analytics, monitoring, threat management, and email security. What we have integrated is the ISE and FTD but the third-party solutions are not fully integrated.