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reviewer1406484 - PeerSpot reviewer
Jr. Engineer at a computer software company with 5,001-10,000 employees
Real User
User-friendly, easy to install with updates available online, and good support
Pros and Cons
  • "The interface is user-friendly."
  • "The cost is very high. Most organizations cannot afford it."

What is our primary use case?

In our organization, we are using it as an internal firewall.

What is most valuable?

It is already improved because all of the computer updates are available online. So, you can update, and I think that the ASA 5585 is already updated.

All of the licensing features can be upgrades.

The interface is user-friendly.

What needs improvement?

The cost is very high. Most organizations cannot afford it.

For how long have I used the solution?

We have been using the latest version of this solution for the last five years.

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Cisco Secure Firewall
June 2025
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What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have more than 2000 users in our organization.

How are customer service and support?

Technical support is fine, we have no issues.

How was the initial setup?

The initial setup was very easy. Cisco documentation is online, so it was no problem at all.

It took approximately 30 minutes to install.

What's my experience with pricing, setup cost, and licensing?

If we compare it with FortiGate and the co-existing ASA, FortiGate is better in terms of price.

What other advice do I have?

This is a product that I can recommend to others.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1461084 - PeerSpot reviewer
Group Information Technology Manager at a mining and metals company with 201-500 employees
Real User
Provides great VPN and firewall features; very stable
Pros and Cons
  • "VPN and firewall are good features."
  • "Lacks a good graphical user interface."

What is our primary use case?

I'm the group information technology manager and we are customers of Cisco. 

What is most valuable?

The best feature for me is the VPN and I also like the firewall. 

What needs improvement?

In terms of improvement, we'd like to see a good graphical user interface. I'd also like to see the initial setup simplified. In comparison, if I were to implement the Fortigate firewall from scratch, it's a fairly simple set up. That is not the case with the ASA firewall, where you really need to have the skill and know what you're doing.

For how long have I used the solution?

I've been using this solution for 18 years. 

What do I think about the stability of the solution?

The solution is stable, we haven't had any issues. If we need something, we go to a consultant. In terms of product stability, it works very well.

What do I think about the scalability of the solution?

We haven't made any changes since implementing and we haven't tried scaling.  

How are customer service and technical support?

We get our support from the resellers, not from Cisco. 

What other advice do I have?

For those who have the technical know-how with Cisco products, I would recommend going with the ASA firewall, but if you're new to the field and running a smaller business, deployment will be complicated. 

I would rate this solution a nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cisco Secure Firewall
June 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Network Security Presales Engineer at a tech services company with 51-200 employees
MSP
Good throughput, with one-of-a-kind support, that is scalable
Pros and Cons
  • "The most valuable features of this solution are the integrations and IPS throughput."
  • "The price and SD-WAN capabilities are the areas that need improvement."

What is our primary use case?

I am a pre-sales engineer, and I do comparisons based on my customer's requests.

What is most valuable?

The most valuable features of this solution are the integrations and IPS throughput.

What needs improvement?

The price and SD-WAN capabilities are the areas that need improvement.

In the next release, I would like to see more of the FortiGate features added. FortiGate is compatible with Cisco ACI, but I can't see Firepower with Security Fabric. For example, if I had Fortinet activated, could I integrate with it?

For how long have I used the solution?

I have familiar with the Next Generation firewalls for two years, and six years with firewalls in general.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's scalable indeed.

Our clients are SMB Enterprise.

How are customer service and technical support?

It's just a fact, nothing is better than Cisco technical support.

Which solution did I use previously and why did I switch?

Previously, I was working with Fortinet. I would most likely recommend Fortinet, because of the price and the security fabric integration with other products. It's scalable as well, and all of the FortiGate features are useful.

It's very easy to implement and it's very easy to administrate.

How was the initial setup?

The initial setup was straightforward. With other vendors, it is easier, but it was straightforward.

What's my experience with pricing, setup cost, and licensing?

This product is expensive.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1436289 - PeerSpot reviewer
ICT Systems Engineer at a insurance company with 11-50 employees
Real User
Pretty stable, but it needs better reporting tools and improvements to the user interface
Pros and Cons
  • "This product is pretty stable."
  • "I would like the ability to drill down into certain reports because currently, that cannot be done."

What is our primary use case?

The number one use for this product is security.

What needs improvement?

The management of the application can be improved with enhancements to the user interface.

I would like the ability to drill down into certain reports because currently, that cannot be done. In fact, this is one of the reasons that we want to move away from Cisco. Better reporting tools would be an improvement.

For how long have I used the solution?

We have been using Cisco ASA for approximately seven years.

What do I think about the stability of the solution?

This product is pretty stable.

What do I think about the scalability of the solution?

Our current model is reaching its end of life, so it's not very scalable at the moment. We don't plan to increase usage.

It is currently providing protection for about 30 users.

How are customer service and technical support?

The technical support is with our solution provider. I would say that it's average, rather than very good.

How was the initial setup?

The initial setup is complex. I would say that it took a maximum of a week to deploy.

What about the implementation team?

We had a service provider who took care of the installation for us.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product. We pay about €2,000 ($2,400 USD) per year for licensing. 

Technical support is in addition to the standard licensing fees.

What other advice do I have?

At this point, Cisco ASA is not a product that I recommend. My advice is that people should look at other solutions because there are other products available on the market that are just as good, if not even better.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1449366 - PeerSpot reviewer
Executive Director at ict training and development center
Real User
Good at blocking threats and pretty reliable but needs a better user interface such as web interface for easier create policy
Pros and Cons
  • "It's pretty reliable and allows for isolation capabilities within the network."
  • "The user interface isn't as good as it could be. They should work to improve it. It would make it easier for customer management if it was easier to use."

What is our primary use case?

We primarily use the solution for basic firewall configurations such as NAT, FORWARD PORT and Block TCP-UDP Port.

   

How has it helped my organization?

My company is very small just built last year, i now am using cisco asa 5510 for NAT and Port Forward and limit users access directly from internet only via Remote-VPN.

What is most valuable?

The ability to block threats is its most valuable aspect.

Most clients in Laos use the basic setup, which works quite well. It ensures that nothing can get onto the local network.

It's pretty reliable and allows for isolation capabilities within the network.

The ADSM is very good.

I like that I can use the command line. I use a lot of Cisco and often work with this. If you are comfortable with the command line, it's quite good.

What needs improvement?

The user interface isn't as good as it could be. They should work to improve it. It would make it easier for customer management if it was easier to use.

Cisco does not have a lot of web management. We have to use ASTM server management to make up for it.

For how long have I used the solution?

I've been using the solution, give or take, for around five years at this point.

What do I think about the scalability of the solution?


How are customer service and technical support?

When we need assistance from technical support, we typically deal with the team in China. They've been very good. Whenever I have a problem, they can resolve it. They are knowledgeable and responsive. We're satisfied with the level of support we get.

Which solution did I use previously and why did I switch?

We typically offer clients a few different solutions. For example, we may recommend Fortinet.

How was the initial setup?

For a new user, the initial setup may be a bit difficult. For me, since I am comfortable with Cisco, it's pretty straightforward. A new connection has its own complexities. It may be a different thing on Java SDK. There may be some programs that may not be able to access it.

What's my experience with pricing, setup cost, and licensing?

In Laos, clients don't have much wiggle room when it comes to cost. The economy right now isn't very good. Most just choose the basic solution in order to avoid pricey licensing fees.

Which other solutions did I evaluate?

subscription payment  

What other advice do I have?

We're just customers. We use it in our office and suggest it to clients. However, we don't have a business relationship with Cisco.

We try to adhere to our client's needs, and therefore, if they specify hardware they want to use, like Fortinet, we tend to accommodate them.

That said, if they ask my opinion, I usually recommend Cisco ASA.

I know a lot about the product and I'm good at controlling everything. I have a lot of knowledge and understanding after working with it so closely. That's why I tend to favor it when my customers ask for advice.

Overall, I would rate the solution seven out of ten. If the user interface were a bit better, I'd rate it higher.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a tech services company with 11-50 employees
Real User
Powerful features include Snort and IPS, it is easy to deploy, and the technical support is good
Pros and Cons
  • "I like the firewall features, Snort, and the Intrusion Prevention System (IPS)."
  • "This product is managed using the Firepower Management Center (FMC), but it would be better if it also supported the command-line interface (CLI)."

What is our primary use case?

We are a solution provider and Cisco NGFW is one of the products that we implement for our clients. My clients use it for internet access within the enterprise.

What is most valuable?

I like the firewall features, Snort, and the Intrusion Prevention System (IPS). 

What needs improvement?

This product is managed using the Firepower Management Center (FMC), but it would be better if it also supported the command-line interface (CLI). Cisco's FTD devices don't support the command-line interface and can only be configured using FMC.

For how long have I used the solution?

We have been using this product for the past four years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue implementing it for clients in the future.

What do I think about the scalability of the solution?

Cisco NGFW is a scalable firewall. My client has more than 100 users.

How are customer service and technical support?

We have support from Cisco's TAC, the Technical Assistance Center, and they support this product well. We haven't had any issues with them.

Which solution did I use previously and why did I switch?

Prior to the Next Generation firewall, my clients were using Cisco ASA for more than 10 years.

How was the initial setup?

The initial setup is easy, with the installation and configuration taking about two hours.

What about the implementation team?

I did the deployment myself.

What's my experience with pricing, setup cost, and licensing?

This product requires licenses for advanced features including Snort, IPS, and malware detection.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1323300 - PeerSpot reviewer
Principal Network Engineer at a manufacturing company with 501-1,000 employees
Real User
Good monitoring capability, but it lacks the next-generation firewall functionality
Pros and Cons
  • "The most valuable features for my client are the ASDM and monitoring."
  • "Cisco ASA is not a next-generation firewall product."

What is our primary use case?

I am a consultant and when clients ask for white papers or studies, I do the research. At that point, they do whatever change processes they have; I give them all of the numbers and other relevant data, but that's the extent of what we do in my organization.

They are just using it as a stateful packet inspection firewall, traditional firewalling.

How has it helped my organization?

At this point, my client is looking for their next solution so something may not be working.

What is most valuable?

The most valuable features for my client are the ASDM and monitoring.

They have familiarity with the Cisco CLI.

What needs improvement?

Cisco ASA is not a next-generation firewall product.

For how long have I used the solution?

My client has been using the Cisco ASA solution for approximately five years.

What do I think about the stability of the solution?

They've been using it for five years and my assumption is that it's been good for what they needed it t do. However, they were consulting to move forward with something different.

What do I think about the scalability of the solution?

The scalability is very limited because as a traditional firewall, it's a step behind. As far as the scale goes, my assumption is that you just buy a bigger model.

Which solution did I use previously and why did I switch?

I was not consulting with this client when they implemented the Cisco ASA.

This is a hardware-based device, versus a virtual one, so it's maxed out.

How was the initial setup?

My assumption is that it's a typical HA, basic setup.

Which other solutions did I evaluate?

My client is looking for a next-generation firewall solution to replace the Cisco ASA.

What they need is a step up from what they already have that includes application-controlled firewall rules, as well as other features that ASA doesn't currently have.

What other advice do I have?

My suggestion for anybody who is looking at Cisco ASA is to work with the vendor, as they have newer products.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1441503 - PeerSpot reviewer
CEO & Co-Founder at a tech services company with 51-200 employees
Real User
Good configuration support but needs a few features and better pricing
Pros and Cons
  • "The configuration support is very good. You can find a lot of configuration samples and troubleshooting tips on the internet, which is very good."
  • "You need to have a little bit of knowledge to be able to configure it. Otherwise, it would be very difficult to configure because there is no GUI. The latest software available in the market has a GUI and probably zero-touch provisioning and auto-configuration. All these things are not available in our version. You need to manually go and configure everything in the switch. In terms of new features, we would definitely want to have URL-based filtering, traffic steering, and probably a little bit steering in the bandwidth based on the per-user level and per-user group. We will definitely need some of these features in the near future."

What is most valuable?

The configuration support is very good. You can find a lot of configuration samples and troubleshooting tips on the internet, which is very good.

What needs improvement?

You need to have a little bit of knowledge to be able to configure it. Otherwise, it would be very difficult to configure because there is no GUI. The latest software available in the market has a GUI and probably zero-touch provisioning and auto-configuration. All these things are not available in our version. You need to manually go and configure everything in the switch.

In terms of new features, we would definitely want to have URL-based filtering, traffic steering, and probably a little bit steering in the bandwidth based on the per-user level and per-user group. We will definitely need some of these features in the near future.

For how long have I used the solution?

I have been using this solution for the last one and a half years.

What do I think about the stability of the solution?

Stability-wise, it is pretty stable. It is probably not very feature-rich, but whatever features we are using, they are pretty stable.

What do I think about the scalability of the solution?

Scalability-wise, we did not have much problem because we have a single site. If we have two or more sites, and if we want to have a site-to-site VPN and more number of users, we are not sure about the scalability. We will have to go for an updated version of the new product line. 

We have close to 80 plus users. We anticipate a huge increase in the number of users and plan to increase the usage of Cisco ASA Firewall. We may have to open a new center in a different city, which will lead to more sites, users, and usage.

How are customer service and technical support?

Their support is good, but the cost of support is very high. Next year onwards, we may not go for technical support because most of the time, they only do the configuration, and the configuration-related information is pretty much available on the internet.

Which solution did I use previously and why did I switch?

Initially, we started with some open-source alternatives, like Opium, but eventually, we thought of moving towards a proven solution. We just did a study. We didn't put the open-source solution into production. One of our customers was basically suggesting us to go with this one, and we went for it. We did not get time to go through, study, and explore different options because we didn't have the bandwidth for testing the complete features of the open-source alternatives. Therefore, we thought of going for a commercial solution. A lot of alternatives are available right now for this solution.

How was the initial setup?

The initial setup was not too complicated. It was good. 

What about the implementation team?

We took the help of a reseller for the initial configuration. 

What's my experience with pricing, setup cost, and licensing?

The product cost is a little high. It is a little bit on the high side, and it should be a little bit cost-friendly.

What other advice do I have?

I would rate Cisco ASA Firewall a seven out of ten. It needs improvement in terms of a few features and cost-friendliness. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.