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it_user430797 - PeerSpot reviewer
Network Engineer at a mining and metals company with 1,001-5,000 employees
Vendor
The simple access rule, Internet NAT and routing are valuable features.

What is most valuable?

The simple access rule, Internet NAT and routing are valuable features. It is very simple and the most reliable perimeter firewall.

How has it helped my organization?

We were using Cisco Security Manager (CSM) to control and configure all of our Cisco products. ASA worked very well on the CSM.

What needs improvement?

The next-generation firewall could improve. Still, they have NGFW 5525 but I haven’t tried it yet.

For how long have I used the solution?

We have been using this solution for seven years.

Buyer's Guide
Cisco Secure Firewall
June 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?

We have never faced any stability issues.

What do I think about the scalability of the solution?

Sometimes, the throughput and CPU counter issues were faced, maybe because we started to use it a long time ago.

How are customer service and support?

Technical support is great. They are very responsible, know the bugs and workaround.

Which solution did I use previously and why did I switch?

We have used it from the beginning.

How was the initial setup?

The initial setup is not simple and straightforward, because it is Cisco and you need to configure it by CLI.

What's my experience with pricing, setup cost, and licensing?

Obviously, Cisco products are not cheap.

What other advice do I have?

If you are looking for a stable run and it is easy to find someone to configure the service, then better go for Cisco; their support is very professional.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user3396 - PeerSpot reviewer
it_user3396Team Lead at Tata Consultancy Services
Top 5Real User

Cool Review

it_user674844 - PeerSpot reviewer
Executive Manager with 11-50 employees
Real User
The solution's reliability, performance, and security are most valuable.

What is most valuable?

The solution's reliability, performance, and security are most valuable.

What needs improvement?

The price and compatibility with other vendors' products can be improved.

For how long have I used the solution?

I have used this solution for three years.

What do I think about the stability of the solution?

I have not encountered any issue with stability.

What do I think about the scalability of the solution?

I have not encountered any issues with scalability.

How are customer service and technical support?

I would give technical support a rating of 9/10.

Which solution did I use previously and why did I switch?

I used Juniper Networks and I switched due to the lack of technical and sales support in Romania.

How was the initial setup?

The initial setup was complex because of its outdoor position. We had to solve this problem with outdoor protection.

What's my experience with pricing, setup cost, and licensing?

Negotiate the quote.

Which other solutions did I evaluate?

Before choosing, I evaluated Juniper Networks SRX.

What other advice do I have?

Be careful with temperature control in the rack area, since Cisco ASA 5585-X with SSP-10 heats up a lot.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
June 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
IT Operation Manager
Real User
Provides software updates for known bugs and vulnerabilities.

What is most valuable?

  • Hardware reliability
  • Software stability
  • Quick software updates for known bugs/vulnerabilities

These are very important in an enterprise environment.

How has it helped my organization?

It is small. Nobody knows where it is or what it is. It works silently. As there ar no issues, it is good for businesses and organizations.

What needs improvement?

  • License politics
  • License price
  • Precise vendor roadmap for this product

For how long have I used the solution?

I have used Cisco ASA for five years.

What do I think about the stability of the solution?

We have not had stability issues.

How are customer service and technical support?

I would give them a high rating.

Which solution did I use previously and why did I switch?

We were using TippingPoint as an IPS and ZyXEL ZyWALL as a VPN server.
Cisco has good documentation and it is easy for Cisco certified engineers.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Our experience last year showed us that there is no full security, so why should we pay more? Any security vendor with a user-friendly interface, with good support, on-time updates for known vulnerabilities, and reliable hardware, is acceptable for an organization.

Which other solutions did I evaluate?

We did not evaluate any alternatives.

What other advice do I have?

The Cisco ASA product line will be replaced by Cisco FTD. Cisco FTD software is not ready for production, due to a lack of many basic NGFW features. Maybe only the high-performance Firepower 41xx/21xx/90xx Series is good as an IPS, because it is using a stable Sourcefire engine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user477366 - PeerSpot reviewer
Security Technical Architect at a tech services company with 10,001+ employees
Consultant
It provides detection of zero day infections. The feature sets are great when there are no software bugs.

What is most valuable?

The feature sets are great when there are no software bugs. With FirePOWER, you can enhance security, have effective management, and a good reporting engine.

How has it helped my organization?

It provides detection of zero day infections through FirePOWER AMP.

What needs improvement?

Well tested software releases. We have had a number of bugs on the FirePOWER software across several clients which have been very inconsistent and have affected our ability to deliver.

For how long have I used the solution?

I have used the ASA portion for over eight years and the FirePOWER portion for about three years.

What do I think about the stability of the solution?

We did have stability issues with the FirePOWER software.

What do I think about the scalability of the solution?

We did not have scalability issues with the high end devices.

How are customer service and technical support?

I give technical support a rating of 5/10.

Which solution did I use previously and why did I switch?

We are part of the integrator space. When we changed products, it was to displace a product that no longer met the client’s requirements.

How was the initial setup?

The setup was reasonably straightforward.

What's my experience with pricing, setup cost, and licensing?

Get a clear understanding of what the licensing entails before committing.

Which other solutions did I evaluate?

We checked out Check Point and FortiGate.

What other advice do I have?

Plan very well in order to have a seamless project implementation and transition.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Operation Manager
Real User
​NGFW features software stability, quick software updates for known bugs/vulnerabilities.

What is most valuable?

NGFW features software stability, quick software updates for known bugs/vulnerabilities. Why no hardware reliability (see Clock Signal Component Issue -Cisco)? Because without NGFW features it is basically like a home router.

How has it helped my organization?

It is small, nobody knows where it is, nobody knows what it is, it works silently. So, as there is no issue, it is good for business and organization.

What needs improvement?

License politics, license price, precise vendor roadmap for this product.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

Yes, FirePower is not stable, because every new software version comes with many features that cause problems. Cisco has to do it because other vendors have already added these features.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

High.

Which solution did I use previously and why did I switch?

3Com TippingPoint as IPS, Zyxel ZyWALL ZyXEL ZyWALLas VPN server. Cisco has good documentation and it is easy for Cisco certificated engineers.

How was the initial setup?

Complex, because of non-ready Firepower service software setup.

What's my experience with pricing, setup cost, and licensing?

The last years' experience showed that there is no full security, so why pay more. Any security vendor with a user-friendly interface, with good support, on-time updates for known vulnerabilities and reliable hardware, is acceptable for an organization.

Which other solutions did I evaluate?

No.

What other advice do I have?

Cisco's ASA product line will be replaced by Cisco FTD. And Cisco FTD software is not ready for production (lack of many basic NGFW features). So, maybe only high-performance Firepower 41xx/21xx/90xx Series is good as IPS.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Security Consultant at Accenture
Real User
Cisco doesn't have many features but only basic firewalls. Technical support and documentation is great.

What is most valuable?

Cisco doesn't have many features but only basic firewalls.

How has it helped my organization?

No improvement. My clients have been using this product and moving to other products.

What needs improvement?

This product should have moved towards making UTMs.

For how long have I used the solution?

Eight years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Technical support and documentation is great.

Which solution did I use previously and why did I switch?

No, I worked with this product by working for a client.

How was the initial setup?

It is easy to set up and implement.

What's my experience with pricing, setup cost, and licensing?

Never worked on pricing and licensing.

Which other solutions did I evaluate?

I would always prefer to evaluate other products when I have been asked for advice on firewall solutions.

What other advice do I have?

Evaluate other product before using this product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user470943 - PeerSpot reviewer
ICT Manager - Network Operations at a healthcare company
Vendor
​Pricing is competitive and licensing cost is on the higher side for non-profit organizations​.

What is most valuable?

Firewall, VPN and Single Sign On.

How has it helped my organization?

Remote Access and SSO Authentication.

For how long have I used the solution?

One year.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

Watchguard Firewall. Switched due to license cost.

How was the initial setup?

A bit complex compared to Watchguard Firewall.

What's my experience with pricing, setup cost, and licensing?

Pricing is competitive but licensing cost is on the higher side for non-profit organizations.

Which other solutions did I evaluate?

If so, which ones? Yes, Checkpoint, Juniper, Cyberoam.

What other advice do I have?

Cisco is good. Look at your requirements and create a matrix to figure out the best option.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Sr Network Engineer at a tech services company with 501-1,000 employees
Consultant
Valuable features are its ​VPNs and reliability.

What is most valuable?

VPNs, reliability.

How has it helped my organization?

Connectivity with client Telcos works perfectly way and administration is simple.

What needs improvement?

I think it's the perfect Firewall for SME.

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

10 out of 10.

Which solution did I use previously and why did I switch?

Version 5515 is better than 5510 or 5505.

How was the initial setup?

If you know how to use Cisco IOS, it's easy. Otherwise, you will find no way
of configuring it with ease.

What's my experience with pricing, setup cost, and licensing?

Go for the complete bundle, it's a one time investment only. Otherwise, in the future you will have to buy other tools as licenses for some add-on services.

Which other solutions did I evaluate?

FortiGate 100D.

What other advice do I have?

I would go for bundle licenses and hire a Cisco engineer for implementation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.