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it_user773409 - PeerSpot reviewer
Manager, Information Technology at a financial services firm with 201-500 employees
Real User
Strong features, easy to manage, and excellent support
Pros and Cons
  • "All features are very strong. It is very easy to manage. It is also certified and popular. Cisco has come up with a new management console to manage the switches. I still haven't tried it, but in my opinion, this is the best way forward. You can use software to manage the switches instead of the common line configuration. You can manage it through software, which is very easy."
  • "It can have more security features to secure the access layer."

What is our primary use case?

We use it to connect our end users. It is used for DMZ connections behind the firewalls and campus network.

What is most valuable?

All features are very strong. It is very easy to manage. It is also certified and popular.

Cisco has come up with a new management console to manage the switches. I still haven't tried it, but in my opinion, this is the best way forward. You can use software to manage the switches instead of the common line configuration. You can manage it through software, which is very easy.

What needs improvement?

It can have more security features to secure the access layer.

For how long have I used the solution?

I have been using Catalyst 9300 Series for the last two years. It is a new model. I have been using previous models, such as Catalyst 3750, 3560, and 2960, for maybe more than 15 years.

Buyer's Guide
Cisco Catalyst Switches
June 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very stable. You just install it and forget about it for years. I had a switch that was running for more than 11 years without a singular restart. That switch had a running time of more than 11 years.

What do I think about the scalability of the solution?

It is scalable. We have 400 users.

How are customer service and support?

Technical support is great. I was talking to one of my colleagues just two hours back about Cisco technical support. They are brilliant and excellent. If we have any hardware failure, we get it fixed the second day. We get multiple engineers working on the case if it is a critical issue. They are really supportive.

Which solution did I use previously and why did I switch?

I have been using only Cisco solutions from the beginning. It has been more than 20 years now.

We plan to keep using this solution. We are going to refresh it with the latest model. We are in the process of acquiring the new model and replacing all obsolete switches with the new Catalyst 9K series. The order will be placed maybe next week.

How was the initial setup?

Its setup was easy. It took an hour to configure each switch.

What about the implementation team?

I deployed it myself. We have three network engineers to manage the entire network. 

What other advice do I have?

I would definitely recommend this product to other users. I would rate Cisco Catalyst Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1447320 - PeerSpot reviewer
CISO at a manufacturing company with 10,001+ employees
Real User
It is pretty much stable, and there is a lot of improvement in the network segment
Pros and Cons
  • "There is a lot of improvement in the network segment after replacing the older switches. I have not seen any kind of issue with these switches since deployment. They are pretty much stable."
  • "Cisco can definitely improve the training part. They can provide more training related to configuration."

What is our primary use case?

I use it for connectivity for my enterprise users. My entire platform is on Cisco, and we have different plans.

What is most valuable?

There is a lot of improvement in the network segment after replacing the older switches.
I have not seen any kind of issue with these switches since deployment. They are pretty much stable. 

What needs improvement?

Cisco can definitely improve the training part. They can provide more training related to configuration.

For how long have I used the solution?

We have recently done an upgrade. We installed these switches around one year ago.

What do I think about the stability of the solution?

It is a pretty much stable product.

What do I think about the scalability of the solution?

It is scalable. We have 1,500 users.

How are customer service and technical support?

Technical support is managed by the vendor so far. The vendor is taking care of any issues.

What about the implementation team?

The entire implementation was done by the vendor, but we are managing it in-house. We have a Cisco-certified vendor to do all kinds of implementation and train our people. The overall project was for six months, but because of Covid, it got delayed. We have finished it may be a month back. We have four different locations. The vendor deployed technical manpower of six to eight members for each location. 

We had just one issue with a switch, and the replacement was done within a week. The connectivity was not going through, and it was giving packet drops. The issue was identified, but because of Covid, there was a delay from Cisco. Our vendor was able to ensure that there was no installation delay. Because we had 3% to 4% stock over and above the inventory for installation, they used the switch from that particular inventory, and later on, they provided the switch within a week.

What's my experience with pricing, setup cost, and licensing?

I don't see any price issue with Cisco. Whenever you buy a quality product, you always have a mindset of paying the premium amount.  For any good product, you pay a premium amount, but that also means you are going to recover that premium over a period of time in terms of performance.

What other advice do I have?

I would recommend this solution. It is a pretty good product. We don't see any issue with Cisco Catalyst Switches. We have a license of five years as per our current agreement with Cisco. We plan to keep using these.

I would rate Cisco Catalyst Switches a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
June 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Vice President, Technology, Research & Development at Thales
Real User
A pretty good scalable and stable product
Pros and Cons
  • "It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution."
  • "Its initial setup can be simpler, and it would be great if we can work with a reference architecture. Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly. There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point."

What is our primary use case?

I am a solution architect and design authority. I define what we need and in which direction we are going to look. We then do some detailed investigation, get reports back, and make a decision. We are working on air traffic control systems. We use this solution for data centers and remote clients.

What is most valuable?

It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution.

What needs improvement?

Its initial setup can be simpler, and it would be great if we can work with a reference architecture.

Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly.

There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point.

For how long have I used the solution?

I have been working with Cisco switches for 30 years.

What do I think about the stability of the solution?

It has pretty good stability.

What do I think about the scalability of the solution?

Scalability is pretty good.

How are customer service and technical support?

We have experience with professional services. If we do a design, usually we can get some support. After we deploy a new network, we can get professional services from Cisco to help us. I think that is fine. I had an experience with Cisco last week, where they wanted to sell professional services to help us in the early design phase, where things are more conceptual. They shouldn't do that. 

Cisco should help based on the reference architecture. They should help the potential customer to get started without asking for money. I think Cisco equipment is expensive enough for that. I have no problem paying for professional services after we deploy it or when we do a detailed design. When it is early in a project's phase, we should get help from them to go in the right direction. It should be part of the normal business to work with an initial customer.

How was the initial setup?

The initial setup works well if you can build on earlier projects, but if you really have to make a completely new design, you will struggle a bit. We are working on a project now, and we have our experienced network engineers on this project, and they are struggling. The initial setup could be simpler.

It would be great if we can work with reference architectures. I have also seen something like this with other suppliers, and I really liked it. I have seen some of the ideas in the Cisco Live presentations, but I'm not sure if it is really complete and clear enough. It should be worked out a bit further so that we can work with reference architectures, and then let's say base it on multiple products that you would apply in the reference architecture. 

What's my experience with pricing, setup cost, and licensing?

Cisco products are not that cheap.

What other advice do I have?

I would definitely recommend this solution. I would rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Deputy Chief Engineer at SYSCOM COMPUTER ENGINEERING CO.
Real User
Easy to set up and use, stable, and the support is good
Pros and Cons
  • "Catalyst switches are easy to use and simple to work with."
  • "I would like to see support for one-touch provisioning."

What is our primary use case?

The switches are for network infrastructure in an enterprise.

What is most valuable?

Catalyst switches are easy to use and simple to work with.

What needs improvement?

I would like to see support for one-touch provisioning.


By use zero touch provision , We do need a lot of config for system boot and other, That should be improved.


https://www.cisco.com/c/en/us/...

For how long have I used the solution?

I have been using Cisco Catalyst Switches for about 20 years.

What do I think about the stability of the solution?

The Catalyst Switches are stable.

What do I think about the scalability of the solution?

This is a scalable product. We have about 1,000 users.

How are customer service and technical support?

The support is amazing, although they could be a little faster.

Which solution did I use previously and why did I switch?

I have not used other similar products.

How was the initial setup?

The initial setup is straightforward. The installation takes about 30 minutes per device.

What about the implementation team?

I install this product on my own. We have about 10 IT staff who can work with these switches.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1042635 - PeerSpot reviewer
Science Technician at a government with 201-500 employees
Real User
Is easy to configure and resolves our internal problems
Pros and Cons
  • "The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security."
  • "They should also have a graphic interface for the switches too without the command line."

What is our primary use case?

We have an Academy, we know how to manage it. We have the knowledge to manage it and it gives us security. We can configure the switch to resolve our internal problems. We can use one switch for five to six years.

It's used for our processor, a small data center, and we have our network with at least 500 users.

What is most valuable?

The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security.

What needs improvement?

In the next release, they should lower the price. It's too expensive. 

They should also have a graphic interface for the switches too without the command line. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

We have 500 users. 

It requires us to have at least 10 technicians. Five technicians and other administrative staff.

In the future, we need to do disaster recovery in the cloud. We are working on-premise and our future is to use it on the cloud for our disaster recovery.

How are customer service and technical support?

We have a contract with a company that gives us support.

How was the initial setup?

The initial setup was not very complex. 

What about the implementation team?

We used a consultant for the implementation. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis. We usually spend up to $20,000.

What other advice do I have?

I would recommend it because it's a good solution that gives you security and is easy to use.

I would rate Cisco Catalyst Switches an eight out of ten. They respond to all of our needs. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1016370 - PeerSpot reviewer
System Administrator at a computer software company with 11-50 employees
Real User
Helps us connect drivers and desktops, the expandability provides flexibility
Pros and Cons
  • "A very expandable solution."
  • "The switches could be improved."

What is our primary use case?

My primary use case of this solution is for connecting up drivers and desktops. I'm a system administrator and we're a customer of Cisco. 

What is most valuable?

I like the expandability of the solution. I have a pair of 6509 catalyst switches and they use the add on boards. I also like the dual power supplies. 

What needs improvement?

We are not working off the latest version so the switches on the product are very old and that could be improved. The one gig boards are strictly one gig and not backward compatible. This switch also does not have power over ethernet, so that's old.  

I'd like to see a better web interface. I can't tell you what the existing generations have so I'm sure there have been improvements. These are so old and I'm sure modern switches now have much better tools to interface with them.

For how long have I used the solution?

I've been using this solution for over 10 years. 

What do I think about the stability of the solution?

It's clearly very stable, otherwise we wouldn't be using it anymore. The fact that we still use it shows how stable it is. 

What do I think about the scalability of the solution?

That switch was very scalable because itwas one of the ones that had nine slots in it. So it could have additional boards within.

How was the initial setup?

The initial setup was fairly straightforward but we're not doing anything fancy with it.

What's my experience with pricing, setup cost, and licensing?

We're not paying maintenance - these switches were end of life years ago. Maintenance is separate from licensing. Now there is no additional monthly recurring cost on the Cisco switches that we are running.

What other advice do I have?

This solution has been good to us, it's very solid.

I would rate this solution a nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network & Security Specialist at Fonicom
Real User
Extremely reliable and high quality technology with easy maintenance
Pros and Cons
  • "In terms of technology, Cisco is the leader in everything. I'd rather buy a second-hand Cisco switch than a brand new switch from a competitor. They're that reliable and resilient."
  • "Out of the competition, Cisco switches are easily the most expensive."

What is most valuable?

The switches are the easiest to deploy and maintain out of other competitors.

In terms of technology, Cisco is the leader in everything. I'd rather buy a second-hand Cisco switch than a brand new switch from a competitor. They're that reliable and resilient.

Cisco offers many ranges of switches and you'd know exactly if you were buying an access switch or a core switch distribution. They are definitely among the top companies. They just know how to predict things and what will evolve in the following years.

What needs improvement?

Out of the competition, Cisco switches are easily the most expensive.

There's something at Cisco called a console that is used for basic configuration and everything and I think that they excluded a normal USB. Instead of that micro USB they should put in the normal one. It would make things a bit easier.

For how long have I used the solution?

I've had experience dealing with the solution since 2010. It's been about ten years now.

What do I think about the stability of the solution?

The stability of Cisco is unmatched. We don't experience bugs or glitches or have any issues. There's been no worry of crashing. The technology is impeccable.

What do I think about the scalability of the solution?

The scalability is quite good. We've never had any issues with scaling if necessary.

How are customer service and technical support?

If the company pays for a given device's Smart Net - that's Cisco's official name for support -  then the support provided is huge. It could be challenging for people that want to fix an old switch or a router but do not have paid support anymore. That's not the case for us. I do think Cisco could be a bit better at assisting in those instances instead of just putting customers in a position where they have to buy a new device where an old one just needs a repair. Beyond that, we have no complaints and have been satisfied with the level of service they provide.

How was the initial setup?

For me personally, the initial setup was very straightforward. I have experience with the product so it helps. if you are a user who has the experience, it shouldn't be too difficult to implement. Otherwise, you will have to spend some time learning about it and how it works.

What about the implementation team?

Everything depends on the size of the network that you want to design and implement. Of course, you need a consultant if you need something with 200 users or so. Or if you don't have any expertise in IT. The question is, is Cisco switch easier or harder to configure than some other brand or our vendor? And the answer is that, in my opinion, Cisco switches are not among the easiest ones to deploy, however, they are definitely the most reliable switches. 

What's my experience with pricing, setup cost, and licensing?

Cisco is easily one of the most expensive on the market, but users are buying quality and reliability.

What other advice do I have?

The company I work with is a Premium Cisco partner. I've even based my career around Cisco vendors.

The solution is on a Private Cloud that we are renting (including equipment and the data center space and the LANs). We have obtained everything from Alban India, and our customers are mostly on our product site with the cloud. The customers include various financial companies, payment providers, etc. We're a systems integrator.

I would easily rate the solution ten out of ten. It's really great.

In terms of advice for other companies, I'd say that whether Cisco would work for them or not depends on the size of the network they want to cover. The small and midsize network users just really don't need to spend that amount of money on Cisco equipment, but the larger organizations and mission-critical environments definitely require Cisco.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1365339 - PeerSpot reviewer
Network and Infrastructure Engineer at a tech vendor with 1-10 employees
Real User
Easy to configure, good documentation, and the community support is helpful
Pros and Cons
  • "The most valuable feature is the ease of configuring a switch."
  • "Reducing the price would be an improvement."

What is our primary use case?

I am a network engineer and work primarily on Cisco products, including the Catalyst Switches.

What is most valuable?

The most valuable feature is the ease of configuring a switch. It gives you a lot of control.

The community support is good.

I am satisfied with the documentation that is provided by Cisco.

What needs improvement?

Reducing the price would be an improvement.

For how long have I used the solution?

I have been using Cisco Catalyst switches for the past year.

What do I think about the stability of the solution?

This solution is definitely stable.

What do I think about the scalability of the solution?

I would say that this product is scalable.

How are customer service and technical support?

I have never used the Cisco technical support. The community support is pretty good and there are a lot of resources available online.

Which solution did I use previously and why did I switch?

I have not used networking products by another vendor.

How was the initial setup?

Catalyst switches are pretty easy to install. It takes between 20 and 30 minutes per switch.

What about the implementation team?

I am the only person who is maintaining the switches.

What other advice do I have?

This is a product that works find and I definitely recommend it. Interface-wise, it is pretty straightforward and I haven't had any issues with it.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.